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Old 05-31-2013, 04:50 PM
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Uconnect / Steering Wheel Voice Commands not working anymore

Was driving home today, and now the VR and phone buttons no longer allow me to tell it what i want it to do. Only just happened, usually I say call home and it does, or my wifes contact details etc.

Now it just beeps, does nothing, then when i hit the button again, it just says cancelled.

Anyone else having this issue, updated the software on the weekend and no problems until now. Called Assist - who said i have to go to dealer.........it cant be the mic as i was using it to talk to them and manually called home through the screen.............

Also repaired my iphone to see it that helped...............it didnt
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Old 05-31-2013, 05:08 PM
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Re: Uconnect / Steering Wheel Voice Commands not working anymore

My vr wouldn't work with the nav system the other day ... now it's fine. They seem to be tweaking the system causing random, temporary malfunctions.


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Old 05-31-2013, 05:34 PM
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Re: Uconnect / Steering Wheel Voice Commands not working anymore

mine wont work with anything...............glad i am the test subject today
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Old 05-31-2013, 05:58 PM
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Re: Uconnect / Steering Wheel Voice Commands not working anymore

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Originally Posted by magiaone View Post
mine wont work with anything...............glad i am the test subject today
It's better than being the crash dummy!



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Old 06-06-2013, 02:01 PM
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Re: Uconnect / Steering Wheel Voice Commands not working anymore

Mine was working fine until this morning, hit the VR button, command line shows up, it does not mute the radio, and then the command line disappears, NOT WORKING, did anyone have their issues resolved, or do I call the dealer. I already know I have the latest software update, same issue with the phone too, but I can recieve incoming calls, that works fine.
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Old 06-06-2013, 02:19 PM
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Originally Posted by SteveC View Post
Mine was working fine until this morning, hit the VR button, command line shows up, it does not mute the radio, and then the command line disappears, NOT WORKING, did anyone have their issues resolved, or do I call the dealer. I already know I have the latest software update, same issue with the phone too, but I can recieve incoming calls, that works fine.
What version is your Uconnect software and is your unit activated?
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Old 06-06-2013, 02:41 PM
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Re: Uconnect / Steering Wheel Voice Commands not working anymore

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Originally Posted by Willx View Post
What version is your Uconnect software and is your unit activated?
Hey Willx thanks for your reply, my software version is 13.10.0, I activated uconnect a couple of days after I bought the car, all was fine until today
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Old 06-06-2013, 02:44 PM
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Re: Uconnect / Steering Wheel Voice Commands not working anymore

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Originally Posted by SteveC View Post
Hey Willx thanks for your reply, my software version is 13.10.0, I activated uconnect a couple of days after I bought the car, all was fine until today
Don't panic unless it is still not working tomorrow. It sounds crazy, but it might get better.


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Old 06-06-2013, 02:52 PM
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Re: Uconnect / Steering Wheel Voice Commands not working anymore

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Originally Posted by bill_de View Post
Don't panic unless it is still not working tomorrow. It sounds crazy, but it might get better.


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Uconnect gremlins, don't ya just luv'em. You never know what to expect with Uc. It could get worse tomorrow too.
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Old 06-06-2013, 03:02 PM
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Re: Uconnect / Steering Wheel Voice Commands not working anymore

Quote:
Originally Posted by SteveC View Post
Hey Willx thanks for your reply, my software version is 13.10.0, I activated uconnect a couple of days after I bought the car, all was fine until today
The Gremlins seem to be kept more at bay with the newer versions. I suggest running the UConnect update and then you will have a couple of funny days then it likely will all be good.

I think they fixed some of the native app poop in the latest version.... from what I can tell anyway.

That last Zero in the string is "bug Fixes" since yours is the raw release of .10 you may have some other wierdness.
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Old 06-08-2013, 06:40 PM
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Re: Uconnect / Steering Wheel Voice Commands not working anymore

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Originally Posted by SteveC View Post
Mine was working fine until this morning, hit the VR button, command line shows up, it does not mute the radio, and then the command line disappears, NOT WORKING, did anyone have their issues resolved, or do I call the dealer. I already know I have the latest software update, same issue with the phone too, but I can recieve incoming calls, that works fine.
Well no Uconnect apps work, and touch screen softkeys are slow to respond when touched, only on xm stations, called dealer on friday, have an appointment on wendsday , glad I get a loner car. will let you know the outcome when it fixed
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Old 06-08-2013, 07:22 PM
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Re: Uconnect / Steering Wheel Voice Commands not working anymore

Thank you, please let me know. I am trying to keep on top of UConnect related symptoms and fixes. If nothing else, possibly the odd developer lurks here.
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