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  #205  
Old 05-28-2013, 08:15 AM
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Re: UConnect updates available NOW!

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Originally Posted by Willx View Post
Well yes and on top of this when I did the post up grade testing I was running multiple Bluetooth devices, constantly switching sources, use voice NAV and charging my iPad (not iPod) off the USB port. What I was doing I expected failure in some way and especially since this was an early build BUT it works seamlessly

My Theory still holds water that there is a hardware issue hidden in all of this somewhere because you simply can't have that many hardware versions in that short of a span. I mean they have been making a very similar radio to this in other vehicles. There has to be a grounding issues or some installation issue. I mean there are only 2 version of the damn radio.... bugger. I am going to go read the RAM forums
now to throw a curve ball into the mix...did the update Sat night went through flawlessly. Sunday morning I started the car no issues....however on the next start up my dashboard screen was dead...no speedometer, no fuel gauges etc;....all dead...restarted the vehicle after full shut down and no fix.....used GPS screen for speed (ironically, the radio/nav was working 100%). anyway did another full power down (driver door open etc) and restarted and all came back alive....of course couldn't replicate...
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  #206  
Old 05-28-2013, 01:23 PM
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Re: UConnect updates available NOW!

Updated the software from 13.10 to the new software this weekend. I previously posted that it went smoothly, but I didn't notice much difference. I've been out all morning running errands and playing with the Uconnect. Some things I've noticed: Overall speed of interface has become quicker across all functions. Voice response system is working better, with better functionality. Some commands that took a small phrase before now complete with one word (this didn't work before update, because I tried, but also might be system learning my usage). I went out of my way to confuse the system, and couldn't do it. I would have a Nav guidance programed and running, change the audio input from radio to media, call up weather map in travel link, and choose an artist, all very quickly with the VR, and all went as commanded. I'm impressed with this system. No drop-outs or blank screens, no freeze-ups. Earlier there was discussion on shuffle play from folders, and it was pointed out that the whole card or thumbdrive would be included in the shuffle. Today, while I had all of the above going on, I gave a command to "play artist, Beatles". I noticed the song count to be around 100, far less than the total on my sd card. It included all the Beatles songs on the card, and when I tapped the shuffle softkey, only the Beatles music played in the random shuffle from several albums. I'll play with this more when I get a chance to see what else it will do. I'm still problem free, except for phonebook update problem. If I call one of the numbers that won't transfer to the Uconnect phonebook by dialing from my phone, the call still goes through the hands-free speaker Uconnect phone. I have to think, as Will does, that at least some of the problems people are having are hardware related. I think gremlin ground problems could be an issue. I've gone over every wire connection I can find, that looks like a ground, and checked for tightness. I've found nothing loose. All I can say is that those who are having problems should keep at Chrysler and Jeep to find a fix. I can tell you that when everything is working as advertised, it's an amazing vehicle. (Of course I'll qualify all of this with a loud "Knock on Wood").
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  #207  
Old 05-28-2013, 01:30 PM
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Re: UConnect updates available NOW!

Updated mine from 13.5.3 earlier this morning and it took about 20 minutes. First attempt failed at 89% installing the Unit 10 module. Asked me to remove the USB drive to reset it and once I did that it asked me to reinsert it to perform the update. Started the process all over, but it went through the process without a hitch the 2nd time. haven't played with it much, but directly after the update was installed, the Apps soft key changed to settings. Couldn't actually get to the apps, but I had to get back in my office to do some work. Went out at lunch and it had changed back to Apps and functions so far as it should. Again, though, I haven't really played with it much, but probably will on the way home. All in all....a pretty easy process.
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  #208  
Old 05-28-2013, 01:52 PM
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Re: UConnect updates available NOW!

Is it safe to assume that any STAR bulletins, software updates, etc. will be taken care of for those scheduled for build in the coming weeks? I would hope, but who knows.
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  #209  
Old 05-28-2013, 02:21 PM
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Originally Posted by davekarn View Post
Is it safe to assume that any STAR bulletins, software updates, etc. will be taken care of for those scheduled for build in the coming weeks? I would hope, but who knows.
Not always. Often a star bulletin is updated with new information as a car is produced. They cannot simply stop the line and wait for a know software update or part change so..... they will often note affected VINs but because a problem was identified it does not mean it is on the car immediately.

On the other hand if it is a process error such as the torque a ground is tightened to, those items are usually immediately corrected.
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  #210  
Old 05-28-2013, 03:22 PM
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Re: UConnect updates available NOW!

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Originally Posted by Willx View Post
Not always. Often a star bulletin is updated with new information as a car is produced. They cannot simply stop the line and wait for a know software update or part change so..... they will often note affected VINs but because a problem was identified it does not mean it is on the car immediately.

On the other hand if it is a process error such as the torque a ground is tightened to, those items are usually immediately corrected.
Good to know thanks. Somewhat ignorant on the whole assembly line process.
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  #211  
Old 05-28-2013, 03:28 PM
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Quote:
Originally Posted by jacko15 View Post
Updated the software from 13.10 to the new software this weekend. I previously posted that it went smoothly, but I didn't notice much difference. I've been out all morning running errands and playing with the Uconnect. Some things I've noticed: Overall speed of interface has become quicker across all functions. Voice response system is working better, with better functionality. Some commands that took a small phrase before now complete with one word (this didn't work before update, because I tried, but also might be system learning my usage). I went out of my way to confuse the system, and couldn't do it. I would have a Nav guidance programed and running, change the audio input from radio to media, call up weather map in travel link, and choose an artist, all very quickly with the VR, and all went as commanded. I'm impressed with this system. No drop-outs or blank screens, no freeze-ups. Earlier there was discussion on shuffle play from folders, and it was pointed out that the whole card or thumbdrive would be included in the shuffle. Today, while I had all of the above going on, I gave a command to "play artist, Beatles". I noticed the song count to be around 100, far less than the total on my sd card. It included all the Beatles songs on the card, and when I tapped the shuffle softkey, only the Beatles music played in the random shuffle from several albums. I'll play with this more when I get a chance to see what else it will do. I'm still problem free, except for phonebook update problem. If I call one of the numbers that won't transfer to the Uconnect phonebook by dialing from my phone, the call still goes through the hands-free speaker Uconnect phone. I have to think, as Will does, that at least some of the problems people are having are hardware related. I think gremlin ground problems could be an issue. I've gone over every wire connection I can find, that looks like a ground, and checked for tightness. I've found nothing loose. All I can say is that those who are having problems should keep at Chrysler and Jeep to find a fix. I can tell you that when everything is working as advertised, it's an amazing vehicle. (Of course I'll qualify all of this with a loud "Knock on Wood").
It sounds like you are a master at voice commands, can you please start a new thread with some tips and tricks and the most used commands? I was driving my VP last week on customer calls, and she asked me to use some verbal commands and I looked like an idiot trying to use the system. I have a 2014 JGC.
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  #212  
Old 05-28-2013, 04:22 PM
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Re: UConnect updates available NOW!

This is what I used to learn the system. Takes practice. System help is good.
Attached Files
File Type: pdf Uconnect Voice Commands.pdf (665.4 KB, 47 views)
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  #213  
Old 05-28-2013, 04:31 PM
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Re: UConnect updates available NOW!

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Originally Posted by bill_de View Post
After everything being dead this morning, meaning radio, nav, the screen, etc, they all came back tonight except the voice comands.



.
Today, the voice commands are working again.
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  #214  
Old 05-28-2013, 05:04 PM
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Today, the voice commands are working again.
Very glad to hear that Bill.
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Old 05-28-2013, 05:37 PM
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This is what I used to learn the system. Takes practice. System help is good.
Hi jacko15 did you share a link or something? I couldnt see it on my Iphone
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  #216  
Old 05-28-2013, 05:42 PM
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Re: UConnect updates available NOW!

Help! Started to perform the update but instead of getting status update screens, for the last 10 minutes it just flashes "Please insert update USB" and flashes a weird color screen. Afraid if I pull it out to retry it will turn the system into a brick. Any ideas?
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