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  #241  
Old 05-29-2013, 03:27 PM
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Re: UConnect updates available NOW!

I have done the same.... but still feel it should not be necessary. And they are saying that Chrysler has not provided the updates to them yet.
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  #242  
Old 05-29-2013, 03:33 PM
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Re: UConnect updates available NOW!

The update takes about 10 minutes...... You waited 3 1/2 hours and they didn't even do the update ? My salesman was telling me a lot of the techs haven't even been trained on this Uconnect system..... Sounds like that's true for your dealership

The update comes straight from Chryslers website so no problem with your dealer there. Go for it
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  #243  
Old 05-29-2013, 03:34 PM
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Originally Posted by wharvey View Post
I have done the same.... but still feel it should not be necessary. And they are saying that Chrysler has not provided the updates to them yet.
Well that is BS pardon my saying. It says right in the instructions you can go to the dealer to perform ( not your BS, Thiers)
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  #244  
Old 05-29-2013, 04:03 PM
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Re: UConnect updates available NOW!

Quote:
Originally Posted by Ride351 View Post
Here is what the PDF instructions say about the update.

"The Uconnect Team has released the following software update for certain 2014 Grand Cherokee vehicles equipped with a Uconnect 8.4AN or a Uconnect 8.4A system. The update has been developed in response to customer feedback and is designed to enrich the Uconnect owner experience and ensure the system functions properly. After completing the update, you may notice:

 Improvements to touch screen precision
 Enhanced navigation destination entry
 Increased ease of use

Chrysler group is pleased to bring you this update as a sign of our continued commitment to customer satisfaction and product excellence.
This software update does not include the Uconnect Access via Mobile Internet Radio services. Chrysler Group will announce the availability of Uconnect Access via Mobile at a later date."

The new version number is 13.15.4
I use the Uconnect feature that allows me to start my GC from my Android cellphone. In the quote above, it says "This software update does not include the Uconnect Access via Mobile Internet Radio services. Chrysler Group will announce the availability of Uconnect Access via Mobile at a later date." Is that the function that I am using now or a different feature?

Thanks, Tom
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  #245  
Old 05-29-2013, 04:04 PM
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Re: UConnect updates available NOW!

I asked my dealer about map updates and they stated "It does it automatically" rofl?

So yes going to the dealership is only last resort for me, always has been.
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  #246  
Old 05-29-2013, 04:09 PM
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Re: UConnect updates available NOW!

Quote:
Originally Posted by Roki303 View Post
That's kind of the problem. Mine is ALWAYS on Auto, most of the time in 67 - 72F temp range. Rarely I would mingle with manual settings. The moment I use remote start AUTO gets disabled. After I get in I have to engage AUTO back otherwise I'm roasting like a pig.

Didn't try the new update. Actually I'm in a middle of a road trip with my Jeep so I will wait until I get back home.
I have the same exact issues on 13.10.0 but will be performing this update shortly to see if anything changes.
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  #247  
Old 05-29-2013, 04:15 PM
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Originally Posted by peejym View Post
I asked my dealer about map updates and they stated "It does it automatically" rofl?

So yes going to the dealership is only last resort for me, always has been.
I would say reasonably that due to the advanced nature of the system and future capabilities that making it a user update friendly platform was very important. If an update does not go as planned than if the product is under warranty see the manufacturers repair centre. It is a pretty universal idea from the tablet world which is really what this is.

They have even idiot proofed it to the point if the load fails you can easily try again. Dealer Connect programming that fails often means a need for replacement components so clearly they have designed this for the user. I would think simple patches might be downloadable directly to the system at some point or "automatic" but obviously they need to share more with the dealers.

As for the instructions I was more referring to the detailed instructions say you can take it to a service centre. You would think they received some communication on this as they would have customers coming in and saying "I tried to update my Jeep by Chrysler's instructions and it bricked"

dealer response: you what with pardon from who?

actually it is sad.
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  #248  
Old 05-29-2013, 04:22 PM
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Re: UConnect updates available NOW!

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Originally Posted by wharvey View Post
Gotta love it.... go to the dealer and say that I need to get the 13.15.4 update for my 2014 Jeep GC. After 3 1/2 hours, they come out to tell me there is no such update available to them.... sigh.

Told they will "research" it.
When I had my car in for the PCM I told them if they wanted to do the update they could. I figured the would be able to get paid something from Chrysler.

Both the service writer and the tech tried to find something about it in their system ... nothing.

I dropped off a copy of the instructions yesterday while my service writer was out. He just called to say thanks, as nobody knew anything about this.



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  #249  
Old 05-29-2013, 04:27 PM
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Originally Posted by bill_de View Post

I dropped off a copy of the instructions yesterday while my service writer was out. He just called to say thanks, as nobody knew anything about this.

.
I am going to stop at a client store and check into this. I can't believe there is nothing. Can you imagine what some dealers will say to customers about updating there own car of they don't know?
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  #250  
Old 05-29-2013, 04:40 PM
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Re: UConnect updates available NOW!

Just updated mine from 13.10.0 to 13.15.4 and it took 7 mins and 36 seconds from the time started to the verification completed. Didn't get to test much but I didn't lose any presets in the FM or SXM. The system is definitely quicker especially on the navigation inputs but I tested inputting one address and it is better but still very slow to put in a street name. My 2005 Jeep system was 50X faster than this. I am thinking they have a bug in how they are pulling the street data when you start typing in the name. Will report back after I have some more use with the new version.
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  #251  
Old 05-29-2013, 04:44 PM
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Quote:
Originally Posted by JC_0105 View Post
Just updated mine from 13.10.0 to 13.15.4 and it took 7 mins and 36 seconds from the time started to the verification completed. Didn't get to test much but I didn't lose any presets in the FM or SXM. The system is definitely quicker especially on the navigation inputs but I tested inputting one address and it is better but still very slow to put in a street name. My 2005 Jeep system was 50X faster than this. I am thinking they have a bug in how they are pulling the street data when you start typing in the name. Will report back after I have some more use with the new version.
Was the map data up to date on your 05?

Also why not just say the whole address to VR (AI)
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Old 05-29-2013, 04:49 PM
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Re: UConnect updates available NOW!

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Originally Posted by Willx View Post
Was the map data up to date on your 05?

Also why not just say the whole address to VR (AI)
Yep...Had the latest update on it.

I have had issues with the VR recognizing what I am saying for some reason and I got so frustrated I stopped trying. I need to print or take the voice command manual with me on my ipad to make sure I am stating the correct commands!
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