Originally Posted by peejym
I asked my dealer about map updates and they stated "It does it automatically"
So yes going to the dealership is only last resort for me, always has been.
I would say reasonably that due to the advanced nature of the system and future capabilities that making it a user update friendly platform was very important. If an update does not go as planned than if the product is under warranty see the manufacturers repair centre. It is a pretty universal idea from the tablet world which is really what this is.
They have even idiot proofed it to the point if the load fails you can easily try again. Dealer Connect programming that fails often means a need for replacement components so clearly they have designed this for the user. I would think simple patches might be downloadable directly to the system at some point or "automatic" but obviously they need to share more with the dealers.
As for the instructions I was more referring to the detailed instructions say you can take it to a service centre. You would think they received some communication on this as they would have customers coming in and saying "I tried to update my Jeep by Chrysler's instructions and it bricked"
dealer response: you what with pardon from who?
actually it is sad.