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  #325  
Old 05-30-2013, 08:36 PM
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Thank y'all. I will try logging out first, and if that doesn't work, I will reinstall. Else wise, I will call Assistance and file a complaint like I do with my TV service when it don't work.
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  #326  
Old 05-30-2013, 08:50 PM
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Originally Posted by EdwinDiaz View Post
I've had that problem a couple of times already. I had to delete the phone software and reinstall it. Once reinstalled, it worked fine. The phone software itself definitely needs to be updated.
If you are getting the time out message go into the app, click on the settings wrench, logout, and then log back in. Sometimes the app loses its link. Sure it will be resolved in an update.
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  #327  
Old 05-30-2013, 09:01 PM
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Originally Posted by jdchamp31 View Post

If you are getting the time out message go into the app, click on the settings wrench, logout, and then log back in. Sometimes the app loses its link. Sure it will be resolved in an update.
Thanks. The first time the program completely froze on me and I didn't have many options but to delete. If it loses connection again, I'll try logging off first... What am I saying, I'm sure it will lose connection again!
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  #328  
Old 05-30-2013, 11:38 PM
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I will never pay for unconnected or sirusxm, never paid for it or entune on the wife's taiota. For as much as we pay or these vehicles the useless fluff should be free. So no money from me after trial. Unconnected can disconnect for all I care.
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  #329  
Old 05-31-2013, 06:09 AM
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Re: UConnect updates available NOW!

I performed the update last night, twice. On the first attempt I had the SIERRA BOLO (Air Card failure - component 10 of 12) but I followed the online prompts and everything updated fine on the second attempt.

For a few seconds I was able to see Pandora, IHeart Radio and one other app in that section after which it automatically switched to Uconnect Store. I played arround in there and it appears that the radio recognized my Uconnect Advantage Package as Purchased (the button was grayed out). Under My Apps, I had 2 (two) U Advantage Package icons.

I did lose my Sirius XM radio presets but nothing else. The memory card of which I lamented in another thread started working on its own. There seems to be a glitch with the XM radio or maybe with the touch screen - the buttons as setting up the radio presets again , clicking and holding the preset station would not always adopt my selected channel and it would revert back on its own to whatever channel it had after the re-flash. In similar fashion, the ">/<" forward and/or back arrows for the SXM radio presets (7-12 / or/ 1-6) would not always work. Nothing else was noted - except that the GPS appeared very accurate. I did not observe any speed improvements in either screen touch response or operation.


I updated from 13.10.00 and this revision had been allegedly installed by the dealer on Wednesday. Prior to that I had 13.08.xx but I am not 100% sure - I have to go with what the dealer said.
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  #330  
Old 05-31-2013, 07:42 AM
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Re: UConnect updates available NOW!

Quote:
Originally Posted by jk101 View Post
Performed the update this past Sunday and had my first ever glitch this morning.

A/C on and listening to an HD-FM station I received a pop-up on my screen stating something along the lines of 'that function requires a uconnect subscription. Please go to the uconnect store and update your subscription'. There was no ill affect on the a/c nor radio everything kept functioning as normal. I simply hit the cancel option.
Although it happened twice. I'll get a pic of it if it happens again. Btw it's an 8.4AN

I started getting the same message yesterday and I have not even done the update yet.
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  #331  
Old 05-31-2013, 07:48 AM
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Re: UConnect updates available NOW!

I got that message several times yesterday, but it seems to be gone today. Progress?

I did have to reset "show turns in cluster" this morning.

Jeep is going to have to come up with a checklist like pilots use.

Before leaving your drive check;

1
2
3
4
5




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  #332  
Old 05-31-2013, 07:59 AM
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Re: UConnect updates available NOW!

It's been noted that the message is not a function of the update. There's a lot going on with Uconnect right now. I think we have to be patient, and let the powers that be get it all sorted out. The joys of being an early adopter. So far I've been pretty happy with the system. I'm sure there's room for improvement. Being user upgradeable will save trips to the dealer. Being a bit of a tech wonk, I like the ability to do updates myself. I think Jeep should let us subscribe to an email notification service alerting us of new software versions. And maybe they should invest in a little more robust server to pass those updates to users.
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  #333  
Old 05-31-2013, 08:02 AM
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Re: UConnect updates available NOW!

Quote:
Originally Posted by jacko15 View Post
It's been noted that the message is not a function of the update. There's a lot going on with Uconnect right now. I think we have to be patient, and let the powers that be get it all sorted out. The joys of being an early adopter. So far I've been pretty happy with the system. I'm sure there's room for improvement. Being user upgradeable will save trips to the dealer. Being a bit of a tech wonk, I like the ability to do updates myself. I think Jeep should let us subscribe to an email notification service alerting us of new software versions. And maybe they should invest in a little more robust server to pass those updates to users.
In addition, they could send out emails when they are "tweaking" their system to let people know that there may be some strange behavior, and not to worry about it. Leaving the customers in the dark is bad business.



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  #334  
Old 05-31-2013, 09:14 AM
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Re: UConnect updates available NOW!

Quote:
Originally Posted by bill_de View Post
In addition, they could send out emails when they are "tweaking" their system to let people know that there may be some strange behavior, and not to worry about it. Leaving the customers in the dark is bad business.



.
Agreed.
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  #335  
Old 05-31-2013, 09:17 AM
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Re: UConnect updates available NOW!

I aso had the subscription message and called uconnect . I was told they had done an over the air update. So after 10 calls from the they sent an update to my jeep and it fixed the error. I'm not sure what the update did, but they tried several updates with me on the phone and cycling the ignition and after they fourth update it worked. I was really impressed that they were doing updates with me in real time to fix the problem.
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  #336  
Old 05-31-2013, 10:21 AM
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Re: UConnect updates available NOW!

That's actually pretty cool. And maybe a little bit scary at the same time.....
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