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  #409  
Old 06-03-2013, 11:32 AM
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Re: UConnect updates available NOW!

It was a quiet weekend, so today I got 2 new surprises.

First, when I switched to XM there were no presets, but it started playing my last station. After a few minutes my usual presets popped up.

Second, when I pulled into my garage my headlights came on along with the high beams. The new twist is that they shut off as soon as I shut off the engine. Since I got the Jeep they always turned off when I opened the door. I have always had them set for no delay.

I don't consider either of these a problem as I mostly listen to the same station on XM and I'm happy to have the headlights turn off right away, but I'm getting tired of all the surprises. I always have to stop and think if I did something different.
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  #410  
Old 06-03-2013, 11:42 AM
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I find the random changes in settings to irritating, there really isn't any excuse for my settings and presets to randomly change...
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  #411  
Old 06-03-2013, 12:16 PM
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Re: UConnect updates available NOW!

Yeah, my XM and regular radio presets were gone, as well as my XM favorites list yesterday afternoon. Worked fine Saturday. Not a big deal, but somewhat irritating....and without warning.
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  #412  
Old 06-03-2013, 01:27 PM
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Re: UConnect updates available NOW!

Quote:
Originally Posted by Willx View Post
I believe mzimm88 is getting it looked at right now?
Correct. I brought mine into the dealer this past Saturday, they had for about 2 hours and called saying they are going to need to replace the radio. That should arrive this week and it will be replaced next Saturday. I will update everyone on whether this fixes my issues or not.

FYI, my issues are all BT related (random disconnects/reconnects, and losing phone pairing)
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  #413  
Old 06-03-2013, 01:46 PM
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Re: UConnect updates available NOW!

Quote:
Originally Posted by mzimm88 View Post
Correct. I brought mine into the dealer this past Saturday, they had for about 2 hours and called saying they are going to need to replace the radio. That should arrive this week and it will be replaced next Saturday. I will update everyone on whether this fixes my issues or not.

FYI, my issues are all BT related (random disconnects/reconnects, and losing phone pairing)
Just to clarify though, you ran the update and the software then told you the phone system required service?.... or did I mix this with another post?
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  #414  
Old 06-03-2013, 01:49 PM
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Re: UConnect updates available NOW!

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Originally Posted by Willx View Post
Just to clarify though, you ran the update and the software then told you the phone system required service?.... or did I mix this with another post?
That's correct. I had gotten the requires service message before and after the update, but had no issues while updating.
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  #415  
Old 06-03-2013, 02:59 PM
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Re: UConnect updates available NOW!

Upgraded on Sat. Presets to XM and Phone were fine. Took truck to dinner on Sun. XM presets were gone, tried to direct dial a station and screen went completely black with no response. On restart screen working but presets again gone, did not reset any stations. On Monday, original presets are back and appear to be working. ???

Have not registered for apps. Model 8.4AN
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  #416  
Old 06-03-2013, 05:22 PM
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Re: UConnect updates available NOW!

Wow, that is a combination of things and especially for a radio that has not been activated!

At Present there are no STAR Cases or TSBs on any of the described issues. I would suggest that these problems do need to be reported to your dealers. The fact there is no information in the system about the issues I can't guarantee that there will be a satisfactory response but as they will be receiving a number of these complaints I would expect escalation to happen fairly quickly.

I also have high hopes that we will hear back from mzimm88 about his replacement and know that it is hardware. I still don't believe the software update is doing more bad than good but it may also be bringing the hardware gremlins in a few radios to the surface (purely theory)
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  #417  
Old 06-03-2013, 08:06 PM
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Re: UConnect updates available NOW!

Just wondering if people having post update problems that seem to cure themselves are strictly following the update directions. I know after I updated and followed the instructions the radio took quite a while to load some of the modules, especially the SXM bit, on the next start up. The final instructions might be a little confusing if you don't have a copy in the vehicle when doing the update.
4.2 It is now safe to remove the USB flash drive.
4.3 Turn the ignition off.
4.4 Open and Close the Driver’s door.
4.5 Wait for the halo light around the remote USB port to turn off. Once the light has turned off the vehicle is completely powered down. You can now exit the vehicle process is complete.
If done in daylight it might be hard to detect the power down. Anyway, just some thoughts.
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  #418  
Old 06-03-2013, 08:07 PM
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Re: UConnect updates available NOW!

I did the update from this thread (could not get the ChryCo website to cough up anything), Thanks Willx!

Haven't had any reboots or errors since the update. I did have it not accept the "Okay" green button after reaching a destination today though, I pushed it multiple times and it would gray for a moment and then come right back. I finally got it to clear by leaving the nav for another screen and then came back and it was gone.

I too would like the screen to return to the previous state after a phone call and so far the VR is abysmal but I'm not too surprised by that. Can it learn my voice, does it get better over time?

It would be good if the NAV listing for multiple hits of the same thing included part of the address and not just the distance from me so I could pick the correct one more easily.
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  #419  
Old 06-03-2013, 08:11 PM
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Quote:
Originally Posted by studio1930 View Post

I had this same thing happen this weekend but it looks like mine got confused on which key fob to use for the presets as both keys were in the Jeep at the same time when I started it and I didn't use the key fob to unlock the door (used the handle).

Are the people having preset issues only using one key, or do they have both keys present at the same time which might confuse the Jeep depending on how you unlock it?
Studio, on a different subject, unrelated to the software update. how did you program your keyfobs, Ive tried everything and im struggling with it. Afrer a successful programming How do you know that they are working?
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  #420  
Old 06-03-2013, 08:17 PM
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I wish there was a way I could mark this thread so that people at Chrysler HQ would read it directly. There is a lot of good notes on concerns and functionality issues here. It would be a development team's hit list.
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