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  #481  
Old 06-06-2013, 08:06 PM
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Re: UConnect updates available NOW!

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Originally Posted by Willx View Post
Oh yes... definitely still get the radio replaced. I am just using this as a test to identify problems and the correct solutions and sounds like this is a hardware issue (IMO)
I forgot I had a dinner to go tonight, so I got some more drive time in. It did the random disconnect/reconnect multiple times... *cried one tear*
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  #482  
Old 06-06-2013, 08:08 PM
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Originally Posted by mzimm88 View Post

I forgot I had a dinner to go tonight, so I got some more drive time in. It did the random disconnect/reconnect multiple times... *cried one tear*
Sorry, with or without contact sync turned on?

Thx
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  #483  
Old 06-06-2013, 08:09 PM
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Re: UConnect updates available NOW!

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Originally Posted by Willx View Post
Sorry, with or without contact sync turned on?

Thx
Without.
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  #484  
Old 06-06-2013, 08:11 PM
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Originally Posted by mzimm88 View Post

Without.
OK... may mean that there is something really wrong with the radio... we will see.

Thanks for contributing to the common knowledge base friend. Good luck with the new radio and make sure you tell us what happens.
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  #485  
Old 06-07-2013, 08:33 AM
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Took my new 2014 JGC into the shop today because the screen froze. They said that it needed to be updated. They updated it with a 13.10.0 update and said that was what it needed. I lost my uconnect button which now says settings. Cannot find the uconnect anywhere. I lost everything under the uconnect button like xm weather, bing, etc. I called back and he said they might be hidden in a folder? Still can't find it. Said he had to read about it and call me back. Anyone else have this issue?
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  #486  
Old 06-07-2013, 08:37 AM
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Re: UConnect updates available NOW!

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Originally Posted by Metsfan1975 View Post
Took my new 2014 JGC into the shop today because the screen froze. They said that it needed to be updated. They updated it with a 13.10.0 update and said that was what it needed. I lost my uconnect button which now says settings. Cannot find the uconnect anywhere. I lost everything under the uconnect button like xm weather, bing, etc. I called back and he said they might be hidden in a folder? Still can't find it. Said he had to read about it and call me back. Anyone else have this issue?
It was common for the apps button to change to setting. Eventually, within a day, mine came back. As for the other buttons, that's new to me.

You didn't mention what radio you have. For the 8.4an, the latest update IIRC is 13.15.04.



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  #487  
Old 06-07-2013, 08:50 AM
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I have the 8.4 and I told the guy that the latest update should be the 13.15. Whatever and he said that I was wrong, that he plugged in the USB port to it and got a message saying that the update that he was installing was the right update.
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  #488  
Old 06-07-2013, 08:52 AM
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Originally Posted by Metsfan1975 View Post
I have the 8.4 and I told the guy that the latest update should be the 13.15. Whatever and he said that I was wrong, that he plugged in the USB port to it and got a message saying that the update that he was installing was the right update.
Ummm. You are correct. He is wrong. Check your version under information and make sure it is 13.15.4 or it is not current
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  #489  
Old 06-07-2013, 08:54 AM
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Actually you didn't mention if it was a 8.4a or 8.4an.... they are different.
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  #490  
Old 06-07-2013, 08:54 AM
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Re: UConnect updates available NOW!

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Originally Posted by Metsfan1975 View Post
I have the 8.4 and I told the guy that the latest update should be the 13.15. Whatever and he said that I was wrong, that he plugged in the USB port to it and got a message saying that the update that he was installing was the right update.
There are 2 different 8.4 radios ... a & an

You still may be right about the update. You can do the update yourself.

Start here;

https://rsur.extra.chrysler.com/rsur/Uconnect.do
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  #491  
Old 06-07-2013, 09:09 AM
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Re: UConnect updates available NOW!

The Uconnect update page is still slow as molasses. Your best bet is the first post in this thread, thanks to Will.
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  #492  
Old 06-07-2013, 09:22 AM
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I have the 8.4an/RA4
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