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UConnect updates available NOW!

142K views 779 replies 102 participants last post by  talel66 
#1 · (Edited)
Updated: May 24 2013 @ 12:25pm EST

There were updates posted May 22nd 2013 for the 2014 Grand Cherokee containing both the 8.4A or 8.4AN UConnect systems (RA3 and RA4 model option codes). The notes below are updated as I get more information on these updates. People have used both the files I have posted, and are confirmed GOOD as well as worked with the Chrysler UConnect website, which at time of this update is running EXTREMELY poorly.

FYI the site is awfully slow, probably due to increased volume. If you get the white Bar across the screen WAIT, if you enter your VIN and click the button and nothing happens WAIT.... or do the items below as per the instructions.

Link to check: Uconnect | Support | Jeep

Here are the links for the speedy download (these are downloaded by members and re-uploaded for your ease of use) but if unsure not a bad idea to be patient and check your VIN above.

Here is the RA3
RA3_13_15_4-T3-8.exe (369.8 MB)
https://mega.co.nz/#!oNZCmLbJ!AiKWDH8mMR6kmoUkL7HftmrsPAZKZexh0ew2PQbd4l8

Here is the RA4:
RA4_13_15_4-T3-8.exe (370.3 MB)
https://mega.co.nz/#!A5UUHCBC!IJMrFgM4SsRmwLhGWLqtA2YdS5sjSf56JdIQt1n4f28

Instructions are Attached

** Confirmed update times for both versions are 9-10 min once USB is in (instructions state up to 45 must include the wait time for the UConnect site :lol:)
** It has also been noted that the Mega file downloads work much better with Google Chrome

Edit: So far the only reported issues are as follows

- If you had an "apps" button it will turn into "settings" but will turn back to "apps".
- You will MAY loose your XM Presets, some people seem to, probably relates to how old your original version is. The RA4 I did, DID NOT loose them
-This update does not include a Quadra-Lift setting for drop in park, I am not sure if this is possible but submit to Customer Service if this is something people want.

These items are confirmed good.

-NAV Presets saved are ok through upgrade.
-Phonebook is unaffected.
-Recent NAV Points are also not affected.
-Users haved noted a marked increase in Navigation speed.
-Users who were running the RAM Pickup update have had thier issues corrected.
-Bluetooth audio playback and track changes improved.
-General improvements in moving between applications

I will update this Post as Bugs and Fixes are reported.

** Please post back things you notice about these updates good and bad.
 

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#2 ·
Would love some feedback from anyone installing the update. Like, do you lose your nav favorites or phonebook? How about other settings, of which there are a slew? Plus improvements in operation. My Uconnect isn't having any really annoying problems with the original software, so I'm wondering if the update is worth any trouble that might come with it.
 
#4 ·
Good Point... in my world DON'T update unless you have a problem you think might be fixed. If everything is working OK, allow others with problems to update first and provide feedback.

So Please everyone let us know what this fixes. I was told there are many "fixes" but I don't know what they are, I can likely get my hands on a dealer stock unit and try it out.... will let you know later but please post successes and failures.
 
#8 · (Edited)
NOTE:

This is Version # RA4_13_15_4-T3-8 (from the VIN I ran equiped with 8.4AN)

*** When you get to check for updates and the middle of the screen is white and you can't do anything BE PATIENT it does come up after a very long time.

*** After you put in your VIN and NOTHING Happens when you click the button, be patient again.... wow this is like waiting for the Service Department but here it is.

I have a 200+ Meg Internet connection and the download is very slow and stops and starts a lot. I will post the full file size shortly.

I will try to post this to an FTP later this evening but I would suggest checking your VIN as there may be different step ups based on your shipped version but I don't know.
 

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#10 ·
Here is what the PDF instructions say about the update.

"The Uconnect Team has released the following software update for certain 2014 Grand Cherokee vehicles equipped with a Uconnect 8.4AN or a Uconnect 8.4A system. The update has been developed in response to customer feedback and is designed to enrich the Uconnect owner experience and ensure the system functions properly. After completing the update, you may notice:

 Improvements to touch screen precision
 Enhanced navigation destination entry
 Increased ease of use

Chrysler group is pleased to bring you this update as a sign of our continued commitment to customer satisfaction and product excellence.
This software update does not include the Uconnect Access via Mobile Internet Radio services. Chrysler Group will announce the availability of Uconnect Access via Mobile at a later date."

The new version number is 13.15.4
 
#244 ·
I use the Uconnect feature that allows me to start my GC from my Android cellphone. In the quote above, it says "This software update does not include the Uconnect Access via Mobile Internet Radio services. Chrysler Group will announce the availability of Uconnect Access via Mobile at a later date." Is that the function that I am using now or a different feature?

Thanks, Tom
 
#16 · (Edited)
Well, I got a message saying I exceeded the download attempt limit. Every time I tried to download it, it would time out somewhere between 20MB and 150MB. I couldn't get the instructions on how to install it either. Here's to hoping someone gets a complete version of the instructions and the RA4 uploaded to share.

Thanks all.
 
#17 ·
Well, I got a message saying I exceeded the download attempt limit. Every time I tried to download it, it would time out somewhere between 20MB and 150MB. I couldn't get the instructions on how to install it either. Here's top hoping someone gets a complete version of the instructions and the RA4 uploaded to share.

Thanks all.
I have the file and am transfering it to a Server right now. Instructions are posted by Ride earlier.
 
#27 ·
according to the instructions some users would have had an "apps" button and some "settings" to start with... It is possible the later revisions had "settings" but I cannot confirm that. Will go update one myself later this evening to see what I see.
 
#26 · (Edited)

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#28 ·
So just want to give everyone a quick update....I was the person that did the Ram update in the JGC RA4 radio. While that fixed most of my problems it also caused a few... my backup camera was very laggy and when I was listening to a talk radio station the sound was very staticky. Since then I have been waiting on the dealership to replace the radio since I was fed up but the thing was on backorder.

The software that I was running was 13.10.6 and now I did the latest update and the radio is PERFECT!!! No more lag...no more static.....

Hope everyone else has the same sucess...
 
#32 ·
Same experience as jdchamp. At first only a settings icon, after driving a few minutes the apps icon came back.

I also did the ram 13.10.6 update and had the same laggy backup camera, this fixed it.

The other big thing I noticed is the nav input is much faster, still not as fast as my garmin but it is improved.

Only thing I noticed is all my XM presets disappeared, all other settings remained the same.
 
#33 ·
Only thing I noticed is all my XM presets disappeared, all other settings remained the same.
Does this mean your nav favorites stayed, and phonebook stayed too?
 
#37 ·
Has the volume differential between sources been fixed? Been driving me crazy. :eek:

Also, can anyone vouch for the files that willx uploaded work? (can't be too careful on the internet! even here... thanks willx) I can't get the mopar website to download for more than a few minutes (30-50mb before stalling).

Thanks
 
#39 ·
Well the file name matches, and it extracts to the iso... and this forum community is unusually well mannered. I guess a 35-60k purchase is fairly self selecting!

Still would like a reference that the file works though!

Willx, nothing against you just want to make sure its worked for somebody using your files :thumbsup:
 
#45 ·
I'm having problems getting the file from mega. Do you have to download chrome? It keeps complaining about Safari saying my browser is not modern enough to download this file. Give me a break.
It gave me grief uploading it there too. I wanted to put it on my Sharepoint Server but I was able to download Chrome and upload the file before my Sharepoint got half way soooo... Chrome seems to work better that is all I can say.
 
#46 · (Edited)
I downloaded the update file for my RA3 system (13.15.4) that Willx uploaded and it worked perfect on my Jeep. The update took about 10 minutes give or take.

I can say that the lag is gone! The Nav is MUCH quicker now and best of all you don't have to be stopped to enter a destination etc. I did NOT lose any of my settings. Even my SXM favorites were still there. Also, for the first few minutes i even saw the iheartradio.com, pandora and another one but disappeared, i got excited for that but maybe in the next update.

I was not having issues with my Uconnect except for the lag which wasn't really a big deal but working in the IT field I'm always applying updates to systems so i was eager to update my Uconnect, lol. Again, update your system at your own risk and follow the instructions! Big thanks to Willx :thumbsup:
 
#50 ·
Sweet, thanks for following up

Yes, and as I pointed out in my original post, if you are unsure, please wait and use the website. I have reposted what I downloaded but I am only human and I cannot take responsibility for all variables and situations.

If you are performing the update as per the PDF instructions in my original post and something goes wrong, go to your dealer, as you have only followed Chrysler's instructions. This apply's even if you downloaded it directly from Chrysler and I certainly would tell them any different.
Sorry I ever doubted... funny thing is i'll DL a bittorrent occasionally and not think twice - - I guess when the computer is 40k+ you think twice!
Thanks
 
#47 ·
Updated: May 23 2013 @ 10:01pm

Apparently there was updates posted yesterday. Just confirmed that there is an update for many of the 2014 JGCs.:D

FYI the site is awfully slow, probably due to increased volume. If you get the white Bar across the screen WAIT, if you enter your VIN and click the button and nothing happens WAIT.... or do the items below as per the instructions.

Link to check: Uconnect | Support | Jeep

Here are the links for the speedy download (these are downloaded by members and re-uploaded for your ease of use) but if unsure not a bad idea to be patient and check your VIN above.

Here is the RA3
RA3_13_15_4-T3-8.exe (369.8 MB)
https://mega.co.nz/#!oNZCmLbJ!AiKWDH...exh0ew2PQbd4l8

Here is the RA4:
RA4_13_15_4-T3-8.exe (370.3 MB)
https://mega.co.nz/#!A5UUHCBC!IJMrFgM4SsRmwLhGWLqtA2YdS5sjSf56JdIQt1n4f28

Instructions are Attached

** It has been reported that install time for the RA3 was 10-15 minutes (instructions state up to 45)
** It has also been noted that the Mega file uploads work much better with Google Chrome

Edit: So far the only reported issues are as follows

- If you had an "apps" button it will turn into "settings" but will turn back to "apps".
- You will loose your XM Presets
-This update does not include a Quadra-Lift setting for drop in park, I am not sure if this is possible but submit to Customer Service if this is something people want.

These items are confirmed good.

-NAV Presets saved are ok through upgrade.
-Phonebook is unaffected.
-Recent NAV Points are also not affected.
-Users haved noted a marked increase in Navigation speed
-Users who were running the RAM Pickup update have had thier issues corrected.

I will update this Post as Bugs and Fixes are reported.

** Please post back things you notice about these updates good and bad.
Thanks Will. I downloaded your RA4 file and it worked flawlessly. Took about 10 minutes or so to install. I did not lose any of my settings/presets. Not sure what was updated because I can't find any differences. Maybe it was all internal "bug" fixes. I'll test it out some more tomorrow and post if I find any issues. Thanks again.
 
#48 ·
A little tangent and I apologize. I noticed in the instructions that it said to oprn and close the drivers door and wait for the halo light to go out around the usb sockets. I am not seeing a halo light. Is anyone else not seeing a halo light around the usb port area?
 
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