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  #721  
Old 06-23-2013, 04:52 PM
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Originally Posted by ledcat View Post
Went to the Chrysler Uconnect update site, punched in my 8 digit VIN, and they show that I have no updates avaialbe. I assume they have not been updating this, and I can indeed update to 13.15.4 for the RA3 radio?
Yes.
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  #722  
Old 06-23-2013, 05:18 PM
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Re: UConnect updates available NOW!

It appears to download fine. Try installing and running Google Chrome to do the download... Terds at Mega say they dont support IE

I was able to do a solid 1.5MB/s using Chrome.
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  #723  
Old 06-23-2013, 06:57 PM
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Re: UConnect updates available NOW!

Been trying with Firefox, will try Chrome see how it goes. Although if everything is working for me, I am a little hesitant to do the update, and cause issues I did not have before.
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  #724  
Old 06-23-2013, 07:19 PM
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Re: UConnect updates available NOW!

For those who replaced the radio, have you had any new rattles, squeek, or misc. noise. Any dash scuff marks. Having mine replaced and somewhat apprehensive.
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  #725  
Old 06-23-2013, 08:15 PM
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Originally Posted by ledcat View Post
Been trying with Firefox, will try Chrome see how it goes. Although if everything is working for me, I am a little hesitant to do the update, and cause issues I did not have before.
There is not a single user that didn't see an improvement. The only users who have seen an issue so far have been related to hardware problems... BUT if you want to wait I think the latest will be posted within the week.
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  #726  
Old 06-23-2013, 10:41 PM
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Re: UConnect updates available NOW!

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Originally Posted by imcraz View Post
The reason for replacement was the freezing, black screens, and random restarts. I will give it some time and report back on how it's going.
So after the weekend of light use of the new radio with 13.19, I do notice that HD on the radio is now chosen as default and the voice recognition is much better. My voice recognition was pretty bad previously. No freezes or random restarts(hopefully not jinxing myself). So far so good.
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  #727  
Old 06-23-2013, 11:33 PM
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Re: UConnect updates available NOW!

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Originally Posted by imcraz View Post
The reason for replacement was the freezing, black screens, and random restarts. I will give it some time and report back on how it's going.
I've had those same issues along with 1 episode of no backup camera and sat signal loss in open areas but, all very random. It's been 5-6 days since last episode. Waiting to see if it keeps doing these things. Had 3-4 episodes since installing 13.15.4 about 2wks ago. Will install 13.19 when available. If problems continue after that will visit the service dept.
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  #728  
Old 06-24-2013, 06:55 AM
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Re: UConnect updates available NOW!

Had my 2014 Overland flashed to 13.15.4 two weeks ago at dealer, no issues until yesterday. Radio froze randomly while driving, no access to anything on screen except media (usb ipod touch). I tried stopping and starting but finally had to turn truck off for 5mins to clear trouble. When are they going to get this right?
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  #729  
Old 06-24-2013, 07:12 AM
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Re: UConnect updates available NOW!

There is a new update being prepared for release now. I think it is already in cars coming off the line now. Milous already posted what it is supposed to fix.

Do some reading in the thread. Post 703 comes to mind.


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  #730  
Old 06-24-2013, 07:25 AM
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Re: UConnect updates available NOW!

Not only this but there are definitely some radios out there that had a hardware problem. So far the replacements have been good.

One of the issues talked about was Sirius reception which is an identified software issue which is being resolved in 13.19.0
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  #731  
Old 06-24-2013, 05:09 PM
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Re: UConnect updates available NOW!

Fellow JG'ers:

Figured I would share some input on this as I have been dealing with some uConnect issues since day one. I was the OP that installed the RAM update on my radio which worked out somewhat well (band aid untill the Jeep update came out back in May).

The original issue all started when I was getting the "phone requires service" message. No matter how many resets I could not get it resolved. Once I installed the RAM update it went away and did not come back. Had some issues with the RAM update but overall it was a small improvement worth doing while waiting for the Jeep update. Once the 13.15.4 update came out I installed that and it made the radio even better and more responsive.

Then some more issues came about, sometimes the radio would get frozen on one particular mode, not being able to change channels etc.. or would not get GPS Signal. While doing all the stuff with the RAM update, based on my relationship with the dealer, I was able to have them order a replacement radio and VOR it so I would get it ASAP. The units were on Backorder and it took a few days but we finally got it. At this point I was thinking to myself it was all just software bugs and I didnt really want to go through the hassle of having the radio changed. I figured why not wait for another update then see what happens but I was still having issues with my current radio on the 13.15.4 software. No voice commands, some freezing etc..

Then another issue popped up. After about 5-10 minutes of driving I would get "Blind Spot Monitor Unavailable, Service Required. I dont really use this feature and was in no rush to get it fixed but I reached out to the engineers I deal with at Chrysler and they said that I could all be radio related.

So sure enough this morning I'm in one of the service bays helping the tech replace the radio and for now all of the issues have gone away. The radio is still running the 13.15.4 software version. All the features are back and the radio seems much more stable, voice commands work, no GPS loss, and BSM is working as designed.

Interstingly enough, my previous radio was registered with uConnect access and worked great. I figured that when the replacement radio was put it I would have to Re-Register and set the service back up again, but no, not only was the radio already registered, but my app worked out of the gate and when I called the engineer he was able to load up all my data without me having to register again. Somehow these radios identify with the VIN # and when they are turned on for the first time they sync up with ChryCo servers based on VIN. This is why the radios have to be ordered for specific vehicles and the dealers cannot stock them. His system was showing both serial numbers and it was easy as 123.

The moral to this story is that as Willx and others like us are working on the software side some of your issues may also be hardware related. Chrysler is working to find out whats hardware and whats software so when your dealers send in a STAR case they can sort out a replacement radio for you ASAP.

Just my long winded $.02
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  #732  
Old 06-24-2013, 07:09 PM
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Re: UConnect updates available NOW!

Quote:
Originally Posted by imcraz View Post
So after the weekend of light use of the new radio with 13.19, I do notice that HD on the radio is now chosen as default and the voice recognition is much better. My voice recognition was pretty bad previously. No freezes or random restarts(hopefully not jinxing myself). So far so good.
A little delay in noticing some issues with the install of the new radio. The radio itself is fine but they chipped some wood trim and the radio surround wasn't put back on correctly. I went back to the dealership and gave my service advisor a piece of my mind. They are going to fix it but the fact I have to deal with it at all is ridiculous.
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