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  #13  
Old 10-31-2013, 10:15 AM
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Re: Undependable GPS Performance

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Originally Posted by jacko15 View Post
I'll post this again:
Jeep Grand Cherokee WK2 - 2014 model year radios
It says Harmon. Believe it, or not.
It's so strange that something as basic as the name of the provider of the navigation software can be so uncertain. This company would also be the provider of error corrections, general updates and enhancements.

Before the 2014 GC went into production, I read that the new GPS was Garmin. Then there was literature that it was Harmon Kardon. Last week, one JEEP contact sent me an email saying it was Garmin. Then a uConnect Specialist said it was Navteq software. This Jeep contact suggested that I contact Navteq for technical support for my Jeep but I told them that I was looking at Jeep to provide troubleshooting and problem resolution.

For curiosity, I did send an email to Navteq and asked if they were the supplier of Jeep's 2014 8.4AN navigation software and I asked if they had a schedule for the map update.

At least I would like to know who is interested in capturing information about problems and who is responsible for corrections. That would be a good start.

Tom
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  #14  
Old 10-31-2013, 10:26 PM
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Re: Undependable GPS Performance

Navteq sent me an email. They DO NOT provide the Jeep Navigation software - only the maps.

SO - in the last week, one Jeep representative told me Garmin provided the GPS software and then uConnect staff said it was Nav N Go by Navteq. It's sad and frustrating. How do our nav issues get directed to the right people if no one knows who is responsible?

I did check on "Nav N Go" and it is produced by NNG, not Navteq.

Navteq does not have a schedule yet for a map update for the 2014 Jeep 8.4AN. They told me that they create updates every 12-18 months. My map code appears to have a date of 10/26/2012 so it is probably a year old. I have already had 3-4 map updates for my Garmin since then.

By the way - Navteq is changing their company name to "Here". During the transition, you can reach them at here.com or navteq.com.

Tom
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  #15  
Old 11-01-2013, 09:40 PM
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Am I silly to be disappointed that the map data on a brand new 2014 is from October 2012? Presumably any updates will be for a fee, right?
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Old 11-01-2013, 09:44 PM
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Am I silly to be disappointed that the map data on a brand new 2014 is from October 2012? Presumably any updates will be for a fee, right?
I believe it will cost $149.
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Old 11-03-2013, 03:01 AM
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Re: Undependable GPS Performance

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Originally Posted by tllapointe View Post
We just finished an 1,800 mile trip from Maine to New Brunswick, Nova Scotia, and Prince Edward Island.

Less than 100 miles into New Brunswick, on a 4 lane divided highway (Rt 1), I got the dreaded GPS message "You are entering an area with unverified roads". Rt 1 disappeared from the map. The car icon appeared to be traveling in an area with no roads.

Tom
I travel the route between Boston and Saint John, New Brunswick (where I grew up) at least twice a year. New Brunswick has been building a new major highway between Saint John and Calais over the last 5 years or so.

Every time I take this trip I update my Garmin, hoping that they finally added the new highway. Every trip my Gamin thought that I was off-roading and kept trying to tell me how to get back on the highway. It took them about 2 years after the highway was opened to add it. There are sections of the highway that were not completed until this summer, which Garmin is currently missing. Garmin and Uconnect both use NavTeq maps.

NavTeq is owned by Nokia. Navteq updates their in-vehicle maps once a year and it looks like it costs about $150. Garmin provides map updates every 3 months, or so, for their portable units.

In-Vehicle Navigation Systems Updates
Most in-vehicle map updates are available about once a year and are sold as CDs or DVDs that replace your current map.

It looks like they have released 2013.5 and 2014 maps for 2012 and older Jeep models but nothing for 2013 or 2014 models.

It also looks like some owners with the 8.4N/RB5 system have figured out how to update the maps using the Garmin map updates. But, I don't think that anyone has figured out how to do this with the 8.4A/RA3 or 8.4AN/RA4 systems.
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  #18  
Old 11-13-2013, 08:28 AM
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Re: Undependable GPS Performance

Interestingly I can see navigation reference to the text 'NNG' in the recent Uconnect update code files.
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Old 11-13-2013, 08:55 AM
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Re: Undependable GPS Performance

Scrub that

I think it is native Harman 'Opennav' Navigation Software ....there are many references in the nav code to both Harman and the 'Opennav' App.
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Old 12-01-2013, 03:31 AM
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Re: Undependable GPS Performance

I have been using Garmin navigation software since the earliest mapping units (GPS III) and currently have two or three. This certainly isn't Garmin, the autozoom is very poor, even worse than what Motorola provided on their abortive attempt at the market. Perhaps a tiny bit better than old TomTom systems. No ability to select a city. It is slow too, very very slow, even compared to the three year old Garmin I normally use. This system isn't as bad as Ford's MyFordTouch but it isn't good. It isn't what you expect in a new $50k vehicle.
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