Re: Was 430N always the default stereo for Overland?
I agree that dealers should be keeping on top of things. But here's my experience: The Sales Manager in the shops I go to is the only salesman who has a computer on their desk that can roam the web or, heaven forbid!, get access to the actual Chrysler company info about vehicles. Seems the sales managers are afraid of salesmen knowing more than themselves. So the average salesman is a droid, who can spout only the handbill info that filters down to them, weeks if not months old. You walk in and they are not busy, but are discussing the weather among themselves instead of researching their product line. For Pete's sake, if they had working computers they could be JG members, and think how informed they would become!
You sometimes find a sales person who has gone out of their way to inform themselves about the product line (likely a good part of it on their own time), but they are the exceptions in my experience.
Do you guys find the same?
Rant mode off (again).