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  #25  
Old 03-04-2013, 05:09 PM
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Re: Frustated by MOPAR supply chain/Rock Rails

Did you get a shipping date or tracking number?
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  #26  
Old 03-05-2013, 04:54 PM
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Re: Frustated by MOPAR supply chain/Rock Rails

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Originally Posted by 55631145 View Post
They are in stock here. 2 left after I ordered a set.

2011-2012 Jeep Grand Cherokee Rock Rails : Amazon.com : Automotive

Just so you guys all know, Kernersville Jeep has zero stock and they are on back order. They said 69 rock rails are on back order as of today, and when I gave her the Trailhawk rockrail part #, they were non existent as well.

I knew I had seen this same link a couple months ago, the lady said she would get someone there to zero it out on Amazon.

If anyone finds these at a dealership, please let me know.
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  #27  
Old 03-05-2013, 05:38 PM
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Re: Frustated by MOPAR supply chain/Rock Rails

In total frustration, I spoke with my friend who owns the Jeep dealership where I do much of my service work - he is checking with Jeep to find out if a vendor change occurred, or why the supply pipeline for the rock rails is broken.

I basically told him I don't appreciate vaporware and that I needed to know if there is any chance of getting this soon - otherwise I'd have to go aftermarket.

He is supposed to be calling me back later and he was mad at his parts department guys for not calling me with status updates every week! Hopefully I get somewhere, I've even bugged Milous about this in the past and he helped me find out there were none in the system.
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  #28  
Old 03-05-2013, 10:39 PM
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Re: Frustated by MOPAR supply chain/Rock Rails

Well lets hope this gets us somewhere! Thanks !!
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  #29  
Old 03-06-2013, 05:07 PM
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Re: Frustated by MOPAR supply chain/Rock Rails

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Did you get a shipping date or tracking number?
I got my shipping notice with tracking number today
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  #30  
Old 03-21-2013, 04:31 PM
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Re: Frustated by MOPAR supply chain/Rock Rails

My dealership has dropped the ball & never gotten back in touch with me about availability despite repeated phone calls and a letter to the owner.
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  #31  
Old 03-21-2013, 06:49 PM
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Re: Frustated by MOPAR supply chain/Rock Rails

I understand you, my package was "lost" by FedEx. At least they refunded my money.

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My dealership has dropped the ball & never gotten back in touch with me about availability despite repeated phone calls and a letter to the owner.
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  #32  
Old 03-25-2013, 05:36 PM
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Re: Frustated by MOPAR supply chain/Rock Rails

OMG - called dealership parts dept. this afternoon and they have a release date for the rock rails!!!

A promise date is coming soon (they will provide shipping details and date). After I heard that, I asked the parts manager for a promise ring (I was being sarcastic). Finally hope at the end of a very long tunnel. We'll see if this actually happens but it looks a lot more favorable.
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  #33  
Old 03-25-2013, 05:53 PM
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Re: Frustated by MOPAR supply chain/Rock Rails

Okey Great !!! keep us posted !!
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  #34  
Old 03-25-2013, 06:23 PM
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Re: Frustated by MOPAR supply chain/Rock Rails

Will do, hopefully the vendor got their act together and is resupplying Jeep with these parts.
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  #35  
Old 03-26-2013, 06:10 PM
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Re: Frustated by MOPAR supply chain/Rock Rails

Rails have shipped from Detroit to Denver and will arrive @ my dealership this Friday.
I'll let them have the hassle of installation since they have all the lifts and parts necessary & I don't. Just a relief to realize the part is almost on hand after all this time.
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  #36  
Old 03-30-2013, 05:35 PM
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Re: Frustated by MOPAR supply chain/Rock Rails

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Originally Posted by Wxchaser View Post
Rails have shipped from Detroit to Denver and will arrive @ my dealership this Friday.
I'll let them have the hassle of installation since they have all the lifts and parts necessary & I don't. Just a relief to realize the part is almost on hand after all this time.
Now they're going to fight for 6 hours putting them on ahha.
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