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  #1  
Old 01-30-2013, 03:09 PM
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Frustated by MOPAR supply chain/Rock Rails

So - before Christmas wanted to order rock rails for the '12 GC Overland - 59 were on back order, so I did not place an order.

After Christmas at the beginning of January, inquired and finally ordered the rock rails, with an ETA of delivery of January 31st. Today I called & was told they won't show up until at least February 13th. Apparently there still are none in the pipeline, and I'll be amazed if they even show up by March or April.

Just finding the experience very frustrating as you would think there would be some type of stock or production.

Thanks for letting me vent!
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Old 01-30-2013, 03:21 PM
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Re: Frustated by MOPAR supply chain/Rock Rails

It took at least 2 months to get mine, I got them in May. Way up here in Canada. They seem to be getting popular. Maybe not as much as the shark fin but still in demand.
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Old 01-30-2013, 04:14 PM
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Re: Frustated by MOPAR supply chain/Rock Rails

Thanks, maybe there is hope at the end of the tunnel. I never thought it would be this hard to source rock rails for a Grand Cherokee, figuring they weren't that much in demand since most people never do serious 4 wheeling in them.
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Old 01-30-2013, 08:42 PM
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Re: Frustated by MOPAR supply chain/Rock Rails

Suggestion?
Cancel your order, get your money back and order from Rocky Road Outfitters
Jeep Rockrails / Rock Sliders / Rocker panel protection, ZJ, WJ, WK, WK2
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Old 01-30-2013, 09:21 PM
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Re: Frustated by MOPAR supply chain/Rock Rails

Did you ask your dealer to do a search ?? I had gone through the same process (ordered mine in December) and then I had my dealer look around to see if anyone actually has them,, well low and behold there was a dealer in Illinois that had TWO sets, I could have ordered from them direct but I would have had to pay for shipping , so to get my dealer to order them I had to pay for them in full and they came in a week!!! , and installed 1 day later , the bigest kicker to the story is that they didnt even come from the dealer in Illinois !!,,

So what I would recommend is going or calling your local dealer and have them do the same! it worked for me , Good Luck!

Not to rub it in but these are mine!

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Old 01-30-2013, 10:33 PM
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Re: Frustated by MOPAR supply chain/Rock Rails

I didn't want to rub it in either but you gave me no choice.
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Old 01-31-2013, 05:30 AM
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Re: Frustated by MOPAR supply chain/Rock Rails

Quote:
Originally Posted by Alaska-HWY JK View Post
I didn't want to rub it in either but you gave me no choice.
You guys! The rock rails were meant to rub

Actually in December - Milous and my dealership found some rock rails, but the shipping costs were about $140 to my location on top of the price of the rock rails - thought that was a bit steep. On the other hand, I would have had them installed for a month by now too.

Bart Man - yours look good on your rig. I've seen Alaska-Hwy JK's before.
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Old 01-31-2013, 11:02 AM
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Re: Frustated by MOPAR supply chain/Rock Rails

Thanks!,, but they can ship dealer to dealer, for free,, the dealer will pick up the cost! If you want them the other dealers can't horde them up, it worked for me!
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Old 01-31-2013, 12:29 PM
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Re: Frustated by MOPAR supply chain/Rock Rails

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Originally Posted by Bart Man View Post
Thanks!,, but they can ship dealer to dealer, for free,, the dealer will pick up the cost! If you want them the other dealers can't horde them up, it worked for me!
I will call them this afternoon & see if it's even a possibility, thanks.
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Old 01-31-2013, 03:04 PM
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Re: Frustated by MOPAR supply chain/Rock Rails

If Chrysler generates the order (for something in stock over a year at a dealership), they ship under a special handling order and don't charge for shipping. Otherwise what I was told is that the customer has to pay freight from one location to their own dealership.

The only rock rails in stock were in Norwood, Massachusetts and at Westbury Jeep in Jericho, NY. Total of two rock rails in stock nationwide!

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Old 01-31-2013, 10:27 PM
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Re: Frustated by MOPAR supply chain/Rock Rails

There has to be a way! maybe try a different dealer and try it again!
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Old 02-01-2013, 05:13 PM
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Re: Frustated by MOPAR supply chain/Rock Rails

I don't think that is going to work. I am attempting to be patient, prefer the Mopar rails to the RRO ones since they extend full length of the side of the GC.
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