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  #1  
Old 08-16-2011, 03:33 PM
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Hardcopy Owners Manuals

I'm fairly new to this site (have a month with a new Overland 4x4 V8) and have noticed a few people mentioning the lack of printed manuals with the new GC. I called Jeep customer care and they told me that they will provide the manuals (ALL of them) to the first owner of a vehicle. I provided the VIN and they had me in their system from my purchase a few days earlier. They sent me all of the manuals via UPS FREE. I now have a hardcopy owner's manual (NOT the user's guide, which you can also get), Uconnect guide, and a hardcopy of my 730N RHR stereo manual.

Others probably already know this, but there might be a few new owners that don't. 1-877-IAM-JEEP (877-426-5337) is the Jeep cusomer care line.
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  #2  
Old 08-16-2011, 07:39 PM
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Re: Hardcopy Owners Manuals

+1, I did the same thing.
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Old 08-16-2011, 07:59 PM
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Re: Hardcopy Owners Manuals

Thanks for the heads up. I'll be calling right after I get mine.
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Old 08-16-2011, 10:48 PM
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Re: Hardcopy Owners Manuals

I called and they sent me a warranty pamphlet, I need to call again and request them.
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Old 08-18-2011, 04:17 PM
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Re: Hardcopy Owners Manuals

Quote:
Originally Posted by MikeD View Post
I called and they sent me a warranty pamphlet, I need to call again and request them.
i called them and they sent nothing. thanks for the reminder that i need to call again.
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Old 08-19-2011, 05:39 PM
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Re: Hardcopy Owners Manuals

Thanks for the info I will be doing the same as soon as my Summit shows up!
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Old 08-20-2011, 09:09 PM
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Re: Hardcopy Owners Manuals

I was actually getting ready to head over to the dealer today to chew them again for not ordering my manuals for theGC I bought on 7/19 until I saw this post. Very helpful, thanks Joebuf1
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Old 08-20-2011, 09:12 PM
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Re: Hardcopy Owners Manuals

I got mine in about 3 days, no vin needed surprising, I had it ready though.
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Old 08-23-2011, 08:57 AM
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Re: Hardcopy Owners Manuals

Bump for this! I picked up my WK2 on Friday and just called about this, no VIN needed here either. I should have them in a couple days.
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Old 08-23-2011, 03:42 PM
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Re: Hardcopy Owners Manuals

Thanks TS! I just got off the phone and my 2012 Owners Manuals are shipping within 24 hours. The DVD manual sucks!
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Old 08-23-2011, 09:39 PM
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Re: Hardcopy Owners Manuals

Ordered mine yesterday. The gal on the phone was super nice.
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Old 08-24-2011, 11:41 AM
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Re: Hardcopy Owners Manuals

I ordered mine on Monday and am told they should deliver via UPS within 7 days. Glad this option was posted otherwise I would not have known I could request the hard copies. Correction, they arrived today. Nice customer service.
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