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Old 09-11-2016, 11:20 PM
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TSB availability for Australian Dealers

Just had my GC serviced and I had a few issues that I wanted to address before the warranty runs out.

There were 2 TSBs that I had located that address issues that I am experiencing. The first one with the cruise control where if I press the "plus" button in succession the cruise control would quite and would not turn on again until I restart the vehicle.

The second one is the "comfort" setting is missing from the uconnect option page hence I cannot disable the heated seat / steering / vented seat from coming on automatically when it gets to certain temperatures.

The related TSBs are 18-042-16 & 08-016-14 (this is a RRT) respectively. My dealer has no record of those TSBs and knew nothing about them.

Has any one here had any of those TSB applied to your GC in AU?

BTW I have a MY14 Diesel.

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  #2  
Old 09-12-2016, 01:08 AM
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Re: TSB availability for Australian Dealers

I think this is the standard answer from most dealers - deny everything. In the past when they did not take the hint from my verbal description related to the TSB, I made a return trip and provided them the TSB. They don't like this though.
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Old 09-12-2016, 02:18 AM
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Re: TSB availability for Australian Dealers

18-042-16 TSB with RRT 14-104
08-016-14 TSB

Your dealer has easy access to these bulletins.
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Old 09-12-2016, 10:14 AM
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Re: TSB availability for Australian Dealers

Thanks Milous,

I would have thought dealer have access to those software.... apparently they plugged in their console and the console said that all the software in my vehicle is up-to-date.

I am going back in to address some steering / suspension noise I will talk to them again.
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Old 09-12-2016, 01:22 PM
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Re: TSB availability for Australian Dealers

Quote:
Originally Posted by 200sxr View Post
Thanks Milous,

I would have thought dealer have access to those software.... apparently they plugged in their console and the console said that all the software in my vehicle is up-to-date.

I am going back in to address some steering / suspension noise I will talk to them again.
If you PM me your VIN (last 8) I can check on this end for you.
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