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Old 05-22-2014, 05:21 PM
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2012 carbon fiber trim cracking

Hello All,
I will slowly start by saying that as we all do, I love my truck. About 2 days ago my wife gets into the passenger side and says, what is that? I look and to my surprise my passenger side front door carbon fiber trim is cracked at the beginning of the trim. I further look and notice another crack on my left side drivers side vent. So I go to the not so fantastic dealership in Westbury, Long Island. When I arrived the female service advisor looked at the problem and went to tell the service manager (who may I add, never got her ass out of the chair to look herself) and then says " its not covered". I had already called SRT prior to getting there and already had a case number and was told by SRT that they think it is covered. I get a call today from SRT telling me that the dealership said those 2 parts cost 1,000 and that SRT will cover 80 % after a little more chatting it went down to 90% and would cost me 100 dollars. So after this long story, I'm asking has any one else had this problem and what did they do? Because it is an understatement to say that the $!#%^ dealership won't cover this fully. By the way the rig has 8,500 miles on it and I purchased it brand new Jan. 2013.
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Old 05-22-2014, 06:41 PM
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Re: 2012 carbon fiber trim cracking

Many had the trim warp or fall off. Havent seen cracking.

They should pay 100%
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Old 05-22-2014, 07:21 PM
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Old 05-22-2014, 07:28 PM
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Re: 2012 carbon fiber trim cracking

Scott means TSB

Go to Wk2jeeps.com

There will be a TSB list there.

Search through tsb list for your MY and 12 too.

Use the tsb even if for different year to get them to pay 100%

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