Re: Hollow Floors?
This started in MY14. We all blamed the guy in the body shop who was a member here. If I recall correctly it is a stiff backing on the carpet. My '14 Overland felt like that, but eventually it settled in. My '17 Summit is the same.
I hate to sound like a service manager, but it is normal.
If you need a shoulder to cry on ...
... pull over to the side of the road!