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  #13  
Old 01-14-2014, 11:13 AM
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Re: System does not turns off when I turn the Car off, battery drains?

What about a faulty radio? Is that possible?
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  #14  
Old 01-14-2014, 11:38 PM
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Yes, faulty hardware is a possibility at this stage of troubleshooting. However it is usually best to rule out the least invasive possibilities first before swapping out the hardware.
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Old 01-15-2014, 07:15 AM
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Re: System does not turns off when I turn the Car off, battery drains?

Hey Red Suns... thanks for the reply. Just thought it would be worth mentioning that I don't have any device paired... not using Uconnect. Right now, I seem to be falling in the category of this is faulty, but we don't know what the defective part is - technician can't see it and determined what the root cause is beyond any reason doubt... therefore the dealer won't change any part, because of fear of not being covered by Chrysler warranty... meanwhile if they keep changing the battery at $476 CDN a peace every two months... I can't help but wonder when warranty is going to say... we do not cover this anymore... grrr...
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Old 01-15-2014, 07:16 AM
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Re: System does not turns off when I turn the Car off, battery drains?

Any more thoughts anyone of what the culprit might be??? Thanks in advance for your insight....
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Old 01-15-2014, 09:16 AM
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Yep, first I would make sure your Uconnect is running at least 13.38.52 and see if that fixes it and if not, then roll with the latest firmware version 13.48.3 as one of the change log items included " Battery drain - due to radio remains on."
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Old 01-15-2014, 10:24 AM
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Re: System does not turns off when I turn the Car off, battery drains?

I am struggling with connection between "radio" for music... and UConnect/Bluetooth... Please explain further.

Just to clarify... the running radio (music not shutting off) drained the battery... not the Bluetooth.

I hope that helps.
Thanks.
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Old 01-15-2014, 12:11 PM
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Wouldn't the lemon law apply here?
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Old 01-15-2014, 09:02 PM
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The "Uconnect" system is often used synonymously as the name for the RA4 head/infotainment unit. So my apologies for not being more clear on that.

The firmware updates pertain to the whole RA4 / Uconnect system that is integrated with *alot* of the vehicle's systems.

The "music" that keeps on playing may be the symptom of the problem but not necessarily the cause (i.e. an active bluetooth connection running in the background, bad firmware) as to why the "unit" won't shut down when it should.
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Old 01-16-2014, 06:20 PM
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Re: System does not turns off when I turn the Car off, battery drains?

I might have the problem resolved!

TSB 08-049-13 Revision G, I was able to find the following:

http://www.wk2jeeps.com/tsb/tsb_wk2_0804913g.pdf

It resolves alot of issues including the one that we have been talking about.

Just thought I would share.
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Old 01-17-2014, 05:43 AM
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This is essentially the same thing that i just pointed out actually. There's alot of forum members who have access to the newest firmware / software directly from this forum if you are a subscribing member who update their own Uconnect / RA4 units themselves (me included).
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Old 01-17-2014, 07:56 AM
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Re: System does not turns off when I turn the Car off, battery drains?

Quote:
Originally Posted by cybstorm View Post
Hey Red Suns... thanks for the reply. Just thought it would be worth mentioning that I don't have any device paired... not using Uconnect. Right now, I seem to be falling in the category of this is faulty, but we don't know what the defective part is - technician can't see it and determined what the root cause is beyond any reason doubt... therefore the dealer won't change any part, because of fear of not being covered by Chrysler warranty... meanwhile if they keep changing the battery at $476 CDN a peace every two months... I can't help but wonder when warranty is going to say... we do not cover this anymore... grrr...
I had similar problem today, my car is a JGC. MY14 Diesel with Quadra lift, in my case the fault ish Air Suspension needs servicing at 10K, air suspension light flashing (up button) still after turnning off the engine and dash board lights stay on. I did the same pulled the OBD and reset the fault. the system check and goes in a loop if a task is no completed.
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Old 01-20-2014, 08:40 AM
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Re: System does not turns off when I turn the Car off, battery drains?

I have a srt 2014. Same problem with the radio here. Does not turn off when the ignition is off and i open the door. Happened first before christmas...did an update to the latest uconnect firmware with a usb stick....and the radio turned off after the update. But, happened again 2 weeks after...did an other update to the latest firmware...13.48...happened twice in 2 weeks since that. very annoying. I carry the usb stick with me in the car now...

Any though? faulty radio unit?
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