Go Back   Jeep Garage - Jeep Forum > Jeep Platform Discussion > Grand Cherokee - WK2 - > Interior/Exterior/Visual

Join Jeep Garage Today
Reply
 
Thread Tools Display Modes
 
  #1  
Old 01-12-2014, 10:52 AM
Sherif's Avatar
Member
My Jeep: 2014 5.7L WK2
 
Join Date: Oct 2013
Location: United Arab Emirates
Posts: 87
Thanks: 0
Thanked 1 Time in 1 Post
Rep Power: 463
Sherif is on a distinguished road
14 Overland leather

So last Friday I had some fun going on a 2 hours off-road trip in sand dunes, I'm happy my JGC did very well and impressed all other off-roaders with Wranglers (was my first time on sand)
Now with the sad part of the story, I was wearing dark blue jeans and next morning I found some color/dye transfer on my seat so I cleaned it with Blackfire Interior Cleaner (water based cleaner) sprayed on MF towel and wiped down.. Cleaned well but I noticed this damage in the leather!!
Any one had the same issue?
Is this supposed to happen after only 2 months and 1 off-road trip?!
I'll take it to the dealer and see if it can be fixed or has to replaced with warranty claim..
Any suggestions?
Thanks
Attached Images
File Type: jpg image-4079345290.jpg (422.5 KB, 125 views)
__________________

__________________
2014 JGC Overland 5.7L / Granite Crystal / Brown & Light Frost Interior / Mopar Running Boards / Mopar Floor Mats / Mopar Cargo Tray / Mopar Door Sill Guards / FormulaOne Pinnacle Ceramic Tint
Reply With Quote
  #2  
Old 01-12-2014, 05:10 PM
SNUKE's Avatar
Premium Member
My Jeep: 2014 3.0L WK2
 
Join Date: Jan 2013
Location: Sydney, Aus
Posts: 2,985
Thanks: 76
Thanked 290 Times in 236 Posts
Rep Power: 5700
SNUKE has a reputation beyond reputeSNUKE has a reputation beyond reputeSNUKE has a reputation beyond reputeSNUKE has a reputation beyond reputeSNUKE has a reputation beyond reputeSNUKE has a reputation beyond reputeSNUKE has a reputation beyond reputeSNUKE has a reputation beyond reputeSNUKE has a reputation beyond reputeSNUKE has a reputation beyond reputeSNUKE has a reputation beyond repute
Garage
Re: 14 Overland leather

It can’t be a warranty claim as it is user induced damage.

With any cleaner you have not used before on the vehicle, it is always best to try some first in a place that you can’t really see so that you can monitor the effects before using it everywhere else.
One chemical in a cleaner and the treatment on a type of leather can result in massively different results. Does it say anything like that on the bottle.
Most cleaners I have looked at advise that to test colour fastness at least.

Are you sure it was the cleaner and not your pants that caused the damage, and then the cleaner simply highlighted the problem? I have heard of people damaging their leather seats with jeans when metal rivets or similar has gouged into it.

From the owner’s manual:

"MOPAR® Total Clean is specifically recommended for
leather upholstery.

Your leather upholstery can be best preserved by regular
cleaning with a damp soft cloth. Small particles of dirt
can act as an abrasive and damage the leather upholstery
and should be removed promptly with a damp cloth.
Stubborn soils can be removed easily with a soft cloth
and MOPAR® Total Clean. Care should be taken to avoid
soaking your leather upholstery with any liquid. Please
do not use polishes, oils, cleaning fluids, solvents, detergents,
or ammonia-based cleaners to clean your leather
upholstery. Application of a leather conditioner is not
required to maintain the original condition."
__________________

__________________
I'm just want it for the "shorter headlamps".

MY14 GC Limited, 3.0 CRD, Lux II, Granite Crystal, 18" Wheels, Tubular Side Steps.
Could I get my avatar much larger?
Ordered: July 7 2013 Delivered Nov 25th
Reply With Quote
  #3  
Old 01-12-2014, 11:10 PM
Sherif's Avatar
Member
My Jeep: 2014 5.7L WK2
 
Join Date: Oct 2013
Location: United Arab Emirates
Posts: 87
Thanks: 0
Thanked 1 Time in 1 Post
Rep Power: 463
Sherif is on a distinguished road
Re: 14 Overland leather

Quote:
Originally Posted by SNUKE View Post
It can’t be a warranty claim as it is user induced damage.

With any cleaner you have not used before on the vehicle, it is always best to try some first in a place that you can’t really see so that you can monitor the effects before using it everywhere else.
One chemical in a cleaner and the treatment on a type of leather can result in massively different results. Does it say anything like that on the bottle.
Most cleaners I have looked at advise that to test colour fastness at least.

Are you sure it was the cleaner and not your pants that caused the damage, and then the cleaner simply highlighted the problem? I have heard of people damaging their leather seats with jeans when metal rivets or similar has gouged into it.

From the owner’s manual:

"MOPAR® Total Clean is specifically recommended for
leather upholstery.

Your leather upholstery can be best preserved by regular
cleaning with a damp soft cloth. Small particles of dirt
can act as an abrasive and damage the leather upholstery
and should be removed promptly with a damp cloth.
Stubborn soils can be removed easily with a soft cloth
and MOPAR® Total Clean. Care should be taken to avoid
soaking your leather upholstery with any liquid. Please
do not use polishes, oils, cleaning fluids, solvents, detergents,
or ammonia-based cleaners to clean your leather
upholstery. Application of a leather conditioner is not
required to maintain the original condition."
Thanks Snuke
I'm sure it's not the cleaner, already used it a few times with no problems at all it's non acidic water based so it's not harsh and even though I'm using it carefully by spraying it on MF towel not directly on the surface to clean and after the cleaning wipe down I do another wipe with dry MF towel..
I know sliding in and out of the seat everyday will cause damage like this but should happen after a couple of years of daily use, not after 2 months!!
__________________
2014 JGC Overland 5.7L / Granite Crystal / Brown & Light Frost Interior / Mopar Running Boards / Mopar Floor Mats / Mopar Cargo Tray / Mopar Door Sill Guards / FormulaOne Pinnacle Ceramic Tint
Reply With Quote
  #4  
Old 01-12-2014, 11:20 PM
JeepGCOverland's Avatar
Senior Member
My Jeep: 2014 5.7L WK2
 
Join Date: Mar 2013
Location: Virginia, USA
Posts: 1,006
Thanks: 166
Thanked 61 Times in 50 Posts
Rep Power: 1932
JeepGCOverland has a reputation beyond reputeJeepGCOverland has a reputation beyond reputeJeepGCOverland has a reputation beyond reputeJeepGCOverland has a reputation beyond reputeJeepGCOverland has a reputation beyond reputeJeepGCOverland has a reputation beyond reputeJeepGCOverland has a reputation beyond reputeJeepGCOverland has a reputation beyond reputeJeepGCOverland has a reputation beyond reputeJeepGCOverland has a reputation beyond reputeJeepGCOverland has a reputation beyond repute
Quote:
Originally Posted by Sherif View Post
Thanks Snuke I'm sure it's not the cleaner, already used it a few times with no problems at all it's non acidic water based so it's not harsh and even though I'm using it carefully by spraying it on MF towel not directly on the surface to clean and after the cleaning wipe down I do another wipe with dry MF towel.. I know sliding in and out of the seat everyday will cause damage like this but should happen after a couple of years of daily use, not after 2 months!!
Take it in to the dealer. The worst thing they can do is deny the claim, and I'd say you have a decent shot at getting the leather replaced under warranty because of how quickly it wore.
__________________
2014 Jeep Grand Cherokee Overland- Granite/Beige, 5.7L HEMI V8, Quadra-Drive II, Advanced Technology Group

Pictures- http://www.jeepgarage.org/f110/2014-...ite-61813.html
Reply With Quote
  #5  
Old 01-12-2014, 11:50 PM
SNUKE's Avatar
Premium Member
My Jeep: 2014 3.0L WK2
 
Join Date: Jan 2013
Location: Sydney, Aus
Posts: 2,985
Thanks: 76
Thanked 290 Times in 236 Posts
Rep Power: 5700
SNUKE has a reputation beyond reputeSNUKE has a reputation beyond reputeSNUKE has a reputation beyond reputeSNUKE has a reputation beyond reputeSNUKE has a reputation beyond reputeSNUKE has a reputation beyond reputeSNUKE has a reputation beyond reputeSNUKE has a reputation beyond reputeSNUKE has a reputation beyond reputeSNUKE has a reputation beyond reputeSNUKE has a reputation beyond repute
Garage
Re: 14 Overland leather

For sure ask them.
From my perspective as someone who does deal with leather warranties from time to time, this looks like a user induced problem rather that a wear issue in way shape or form.
Obviously seeing a picture and in person are two different things, just giving my perspective.
__________________
I'm just want it for the "shorter headlamps".

MY14 GC Limited, 3.0 CRD, Lux II, Granite Crystal, 18" Wheels, Tubular Side Steps.
Could I get my avatar much larger?
Ordered: July 7 2013 Delivered Nov 25th
Reply With Quote
  #6  
Old 01-13-2014, 08:22 AM
Premium Member
 
Join Date: Feb 2012
Posts: 36
Thanks: 0
Thanked 2 Times in 2 Posts
Rep Power: 1027
jaredstrauss is on a distinguished road
On a side note, do you have the factory 20s? or 18s? I've been afraid to take mine with 20s into sand.
__________________
Reply With Quote
  #7  
Old 01-13-2014, 12:19 PM
Sherif's Avatar
Member
My Jeep: 2014 5.7L WK2
 
Join Date: Oct 2013
Location: United Arab Emirates
Posts: 87
Thanks: 0
Thanked 1 Time in 1 Post
Rep Power: 463
Sherif is on a distinguished road
Quote:
Originally Posted by JeepGCOverland View Post
Take it in to the dealer. The worst thing they can do is deny the claim, and I'd say you have a decent shot at getting the leather replaced under warranty because of how quickly it wore.
Quote:
Originally Posted by SNUKE View Post
For sure ask them. From my perspective as someone who does deal with leather warranties from time to time, this looks like a user induced problem rather that a wear issue in way shape or form. Obviously seeing a picture and in person are two different things, just giving my perspective.
Dealer said it's not normal wear and probably caused by jeans or something in my pocket so no warranty claim but they will try to help finding someone to retouch it or repair it..
__________________
2014 JGC Overland 5.7L / Granite Crystal / Brown & Light Frost Interior / Mopar Running Boards / Mopar Floor Mats / Mopar Cargo Tray / Mopar Door Sill Guards / FormulaOne Pinnacle Ceramic Tint
Reply With Quote
  #8  
Old 01-13-2014, 12:38 PM
Sherif's Avatar
Member
My Jeep: 2014 5.7L WK2
 
Join Date: Oct 2013
Location: United Arab Emirates
Posts: 87
Thanks: 0
Thanked 1 Time in 1 Post
Rep Power: 463
Sherif is on a distinguished road
Quote:
Originally Posted by jaredstrauss View Post
On a side note, do you have the factory 20s? or 18s? I've been afraid to take mine with 20s into sand.
I have the 20s with kumho tires (not good tires for sand or any kind of off-roading I think), deflated to 17psi before going into sand.. Started off on sand mode and QL on off-road 1 then raised to off-road 2 and 4WD Low when the track got serious and it performed very well..
__________________

__________________
2014 JGC Overland 5.7L / Granite Crystal / Brown & Light Frost Interior / Mopar Running Boards / Mopar Floor Mats / Mopar Cargo Tray / Mopar Door Sill Guards / FormulaOne Pinnacle Ceramic Tint
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Overland Leather dash issue kgrencer Trouble Shooting/Problems/Service 37 08-21-2014 07:27 PM
Overland Summit leather issues Kevlars Trouble Shooting/Problems/Service 38 01-13-2013 06:52 AM
Does my Overland have the same napa leather as Summit hammick Grand Cherokee - WK2 - 4 08-25-2011 08:57 AM
Overland Leather jrmint Grand Cherokee - WK2 - 34 07-08-2011 06:14 PM
overland leather seats mayor bloom Visual Modifications 4 06-26-2010 06:28 PM

Powered by vBadvanced CMPS v3.2.3

All times are GMT -5. The time now is 07:53 PM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
Copyright 2012 - JeepGarage.Org
The Jeep Grand Cherokee Owners Community