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Old 12-16-2013, 05:58 PM
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2012 GC LTD Steering Wheel Upgrade Options

Hi all.. I am looking to upgrade my current, 100% black leather wrapped steering wheel to one that has the Natural Birdseye wood and black leather combination.

I had ordered a B&I model from CARiD B&I Steering Wheel - Black Leather - 2012 Jeep Grand Cherokee Steering Wheel - B&I BI-AW1153 ...and to make a long story short...it took just about 5 weeks (not the 5-10 days as promised)! and when it finally arrived last week, it had a smaller hub than what was in my vehicle. Obviously, the mfr (B&I) screwed up and worked on the wrong core casting. While CARiD offered to replace, they were not promising anything when it came to WHEN I would get a new replacement wheel. So I elected for a refund instead.

Anyway, is there another option I can go with? I thought about going to the dealer and trying to order a wheel for an Overland Summit which seems to have the same wood/leather combo I am looking for, BUT they probably would have no idea as to what p/n it would be, plus the parts guy near me is a PITA if you try to order any part outside of what your VIN requires...

Thanks!
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Old 12-16-2013, 07:05 PM
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Re: 2012 GC LTD Steering Wheel Upgrade Options

hey bud.. i had the exact same issue as you.. They told me 5-10 days and it took 5 weeks. When it arrived it was the wrong core. Anyway they rushed me out another one that took an additional 10 days. Though i was extremely pissed it was well worth the wait. I have to say they did a great job on it and it looks amazing in my jeep.. i would just call and complain and they will send it out a lot quicker. Do not call CarId...they slow the whole process down. I called B&I directly and thats what made it get to me a lot quicker. Good luck!
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Old 12-17-2013, 12:08 PM
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Re: 2012 GC LTD Steering Wheel Upgrade Options

I am in the middle of the return process for CARiD. They just sent me the RMA and UPS Label.

I just went to B&I's website and requested a quote directly. Not sure what to expect, but when I get it, I will call them to see if I can work directly with them (not likely, but I will give it a shot).

Its too bad there seems to be no real competitor to these guys (other than the dealer).

Anyone else? Ideas? OEM Part Numbers?
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