I purchased my Putco license plate bulbs from them in April. I noticed one dim and when I touched it, suddenly it brightened up. I was doing this for several days and decided to get another pair just to replace one bulb. I looked at the ad and it said lifetime warranty. I immediately emailed Amazon @ 1:15 AM EST and explained the issue and I wanted an exchange bc of the lifetime warranty. I received an email back in 20mins with a tracking # and an apology for the inconvenience. I had them at 1230 pm the same day for FREE, instead of paying another $26.
I like doing business with them and this is just another great example of customer service there.
I asked the LaserShip delivery driver, "How the heck did it get here so fast?" Lol, he said, they shipped them from the next town over.