On my 11 MDX the entire dash was off center, with a large gap on one side and a narrow gap on the other. When I mentioned it I was told they have been like that for a couple of model years.
It was like that when I got the MDX and it was like that when I got rid of the MDX. It didn't keep the car from riding and running well.
But, there are people who place a lot of importance on how their car looks, beyond the norm. That's their choice and if the dealer can make them happy, so much the better.
I'm glad I got over worrying about the small stuff a long, long time ago. No car is a permanent fixture in my life ... Hell, life isn't even permanent.