Go Back   Jeep Garage - Jeep Forum > Jeep Platform Discussion > Grand Cherokee - WK2 - > Interior/Exterior/Visual

Join Jeep Garage Today
Reply
 
Thread Tools Display Modes
 
  #1  
Old 07-23-2012, 01:00 PM
Member
 
Join Date: Jul 2011
Posts: 90
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 1248
elvisisdead is on a distinguished road
Dash Replaced

Just got my jeep back after the entire dash was replaced under warranty. The heat for some reason caused the leather to curl up in the passenger side and buckle up for around a foot from the front corner.

They snapped a few pics of it, then called that afternoon to say that it would be covered. A week later and the part came in.

Took them 2 days to do the swap. I think they probably took the windshield out to do it, but I didn't ask. He did say that it was a total PITA and something that they don't ever hope to have to do again. That made 2 of us.

Downside - 2 brand new big scratches in my RER unit. Taking it to them in the AM to have the service manager take a look at it.
__________________

__________________
____________
WK2 Overland
Reply With Quote
  #2  
Old 07-23-2012, 09:03 PM
armoredsaint's Avatar
Premium Member
My Jeep: 2012 5.7L WK2
 
Join Date: Nov 2011
Location: Ohio
Posts: 1,288
Thanks: 12
Thanked 11 Times in 11 Posts
Rep Power: 234454
armoredsaint has a reputation beyond reputearmoredsaint has a reputation beyond reputearmoredsaint has a reputation beyond reputearmoredsaint has a reputation beyond reputearmoredsaint has a reputation beyond reputearmoredsaint has a reputation beyond reputearmoredsaint has a reputation beyond reputearmoredsaint has a reputation beyond reputearmoredsaint has a reputation beyond reputearmoredsaint has a reputation beyond reputearmoredsaint has a reputation beyond repute
Re: Dash Replaced

give it a month or so and that thing will rattle and hum...
__________________

__________________
2012 Jeep Grand Cherokee Overland 4X4 - Hemi V-8
Mineral Grey with Saddle interior / Quadra Lift / ACC / BSW / FCW / Pano-roof /
aFe Pro-Dry S Filter / Borla Cat-Back Exhaust
Reply With Quote
  #3  
Old 07-24-2012, 04:40 PM
Member
 
Join Date: Aug 2011
Posts: 5
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 1121
clwarner is on a distinguished road
Re: Dash Replaced

I have the same issue. Taking mine in next week. Just started to curl 2 weeks ago. I have a 2011 overland.
__________________
Reply With Quote
  #4  
Old 07-24-2012, 07:32 PM
Member
 
Join Date: May 2012
Posts: 582
Thanks: 0
Thanked 8 Times in 7 Posts
Rep Power: 15584
DirtyDuc83 has a reputation beyond reputeDirtyDuc83 has a reputation beyond reputeDirtyDuc83 has a reputation beyond reputeDirtyDuc83 has a reputation beyond reputeDirtyDuc83 has a reputation beyond reputeDirtyDuc83 has a reputation beyond reputeDirtyDuc83 has a reputation beyond reputeDirtyDuc83 has a reputation beyond reputeDirtyDuc83 has a reputation beyond reputeDirtyDuc83 has a reputation beyond reputeDirtyDuc83 has a reputation beyond repute
Re: Dash Replaced

Crappy...the leather on my dash in a couple places looks to be drying up. Hopefully i wont need a replacement. Another dressing of lexol for now...
__________________
2012 Stone White Overland Hemi ~ Altitude grill and brow ~ SRT8 reps ~ Falken Rocky Mountain ATS ~ Mopar pedals ~ SRT8 side lettering ~ 20% tint all around ~ Volant CAI ~ HF Tune
Reply With Quote
  #5  
Old 07-24-2012, 07:44 PM
gc4x4's Avatar
Member
My Jeep: 2012 2.4L
 
Join Date: Mar 2010
Location: Hot Springs Arkansas
Posts: 693
Thanks: 0
Thanked 5 Times in 3 Posts
Rep Power: 10903
gc4x4 has a reputation beyond reputegc4x4 has a reputation beyond reputegc4x4 has a reputation beyond reputegc4x4 has a reputation beyond reputegc4x4 has a reputation beyond reputegc4x4 has a reputation beyond reputegc4x4 has a reputation beyond reputegc4x4 has a reputation beyond reputegc4x4 has a reputation beyond reputegc4x4 has a reputation beyond reputegc4x4 has a reputation beyond repute
Re: Dash Replaced

Quote:
Originally Posted by DirtyDuc83 View Post
Crappy...the leather on my dash in a couple places looks to be drying up. Hopefully i wont need a replacement. Another dressing of lexol for now...

Bmw had a problem with leather dashes several years ago, they would curl up around the defrost vents and around the instrument cluster, so they stopped using leather on the dash for a long time because of it.
__________________
2012 Jeep Compass Sport, Kenwood dnx570HD Nav with sat radio and backup camera,silverstar headlight bulbs,window gaurds,seat covers,Autodim review mirrow w/compass.
Future: 12v constant power outlet, tow hitch, leather??
Reply With Quote
  #6  
Old 07-25-2012, 06:13 AM
Member
 
Join Date: Jul 2011
Posts: 90
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 1248
elvisisdead is on a distinguished road
Re: Dash Replaced

Yeah. I think the leather on the dash will be a bad idea for them. My lifetime warranty should see me through it, though.

New 730N was ordered yesterday. I'll be interested to see if they come back with an RER or an RHR. Mine came off the line in April 2010, so I'm hoping for a windfall of a new RHR if they don't make the RER any more.
__________________
____________
WK2 Overland
Reply With Quote
  #7  
Old 09-27-2012, 03:48 PM
Member
 
Join Date: Aug 2011
Posts: 5
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 1121
clwarner is on a distinguished road
Re: Dash Replaced

Finally had the dealer look at my dash, the entire front has rolled up 1/2" or more. The dealer ordered a new dash today and installing at the end of next week.
__________________
Reply With Quote
  #8  
Old 09-27-2012, 04:51 PM
Member
 
Join Date: May 2012
Posts: 582
Thanks: 0
Thanked 8 Times in 7 Posts
Rep Power: 15584
DirtyDuc83 has a reputation beyond reputeDirtyDuc83 has a reputation beyond reputeDirtyDuc83 has a reputation beyond reputeDirtyDuc83 has a reputation beyond reputeDirtyDuc83 has a reputation beyond reputeDirtyDuc83 has a reputation beyond reputeDirtyDuc83 has a reputation beyond reputeDirtyDuc83 has a reputation beyond reputeDirtyDuc83 has a reputation beyond reputeDirtyDuc83 has a reputation beyond reputeDirtyDuc83 has a reputation beyond repute
Re: Dash Replaced

Anyone have pics they can post? Mine isnt dramatically noticeable. No one notices it unless I point it out.
__________________
2012 Stone White Overland Hemi ~ Altitude grill and brow ~ SRT8 reps ~ Falken Rocky Mountain ATS ~ Mopar pedals ~ SRT8 side lettering ~ 20% tint all around ~ Volant CAI ~ HF Tune
Reply With Quote
  #9  
Old 09-28-2012, 01:21 AM
Douggie66's Avatar
Member
My Jeep: 2012 3.0L WK2
 
Join Date: Apr 2012
Location: MNC NSW Australia
Posts: 45
Thanks: 0
Thanked 2 Times in 2 Posts
Rep Power: 932
Douggie66 is on a distinguished road
Re: Dash Replaced

I wonder if this relates to that occassional burning smell some of us have been experiencing??
__________________
MY2012 3.0 CRD Laredo - Mineral Grey
Reply With Quote
  #10  
Old 09-28-2012, 03:23 PM
Member
 
Join Date: Aug 2011
Posts: 5
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 1121
clwarner is on a distinguished road
Re: Dash Replaced

the leather in front of the defrost vent.
Attached Images
File Type: jpg leather rolling back.jpg (142.9 KB, 153 views)
__________________
Reply With Quote
  #11  
Old 10-01-2012, 12:56 PM
Member
 
Join Date: Sep 2012
Posts: 28
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 767
spw303 is on a distinguished road
Re: Dash Replaced

Mine is doing something similar too. I used a hair dryer and smoothed it back down. Then gave it a slight bit (not much at all) of lexol.

It hasn't come back up yet (only been a week). But I imagine it will sooner or later. Oh well, at least there is two years left of warranty for this type of item. I will wait until the last day of warranty. Have it fixed and then trade it for a new 2015 model. I don't think I'd want it back after the dealer stooges destroy it.

Can't see letting them do this at the dealer. Can only imagine the nightmare that would ensue. Things like infinite dealer vists, other items broken, scratched.

I can't believe Jeep would even make the dash from leather. Looks nice YES. But durability? NO WAY
Attached Images
File Type: jpg 20120925_090248.jpg (211.9 KB, 101 views)
__________________
Reply With Quote
  #12  
Old 10-18-2012, 11:22 AM
Member
 
Join Date: Sep 2012
Posts: 28
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 767
spw303 is on a distinguished road
Re: Dash Replaced

I went ahead and asked the dealer to replace my Dashboard. The bubble in the picture above was becoming larger. So the hairdryer trick does not work. It took about a week to get the replacement Dash delivered and only one day to install. But they had a slow day that day and there were at least three techs working together to get it done.

One tech told me that the hard plastic underneath the leather had warped. The entire sub-frame plastic that makes up the dash underneath the leather coating. Its the huge piece that everything attaches to. When it warped it stretched the leather so the leather "popped" loose.

Overall they did a great job. There does not appear to be any rattles of damaged pieces.

I was skeptical they would do a good job. So I am elated that everyting worked out.
__________________

__________________
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
have you replaced your waterpump??? spiker01 Troubleshooting/Problems Discussion 13 05-11-2013 11:56 AM
Replaced dash or air bags? Sh4dyBuddha Interior/Exterior/Visual 0 05-06-2012 11:00 AM
replaced my antenna.... Jeep92 Interior/Exterior/Visual 8 11-03-2011 04:52 PM
Amp to be replaced... jefferson.oz Audio/Visual/Navigation 0 07-21-2011 03:41 AM
730n - needs replaced Fortilais Audio/Visual/Navigation 16 10-20-2010 10:51 AM

Powered by vBadvanced CMPS v3.2.3

All times are GMT -5. The time now is 07:04 AM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
Copyright 2012 - JeepGarage.Org
The Jeep Grand Cherokee Owners Community