THANK YOU Driver Dave! Those were the clearest pictures I've seen of the adjuster location. And sure enough, that's exactly where mine were too.
Long philips screwdriver and a couple minutes work, and I'm back in business. I knew there had to be a mechanical adjustment, but it's been like pulling hen's teeth to get an answer. This is the third forum I've tried.
I guess I'll have to go educate my dealer on their location
cause he sure couldn't find them and tried to tell me they were non adjustable. I guess in fairness though, they were willing to have a go at adjusting them and didn't completely blow me off, so I'll cut them some slack. Kind of surprised none of the mechanics knew that though.