Originally Posted by dgilmore
I bought a brand new HA about a month ago. I noticed within a few days that there was a small scratch on the dashboard right where the speed is displayed. It didn't bother me at first and I chalked it up something minor, but now it bugs me to death. Especially at night when its more noticeable right across the speed display.
I was wondering if any of you had a solution for getting rid of it, maybe buffing it out? Or is it worth taking to the dealer to see if they can fix it (i have the maxcare).
See if you can get the dealer to warranty it as a factory defect. Maxcare does not cover trim but the factory 3/36 does..also, lenses are not sold separate (whole cluster) and you will have difficulty getting a true scratch out. Don't delay, get it noted on service record for best chance of warranty fix. FCA is pretty good about defects but a scratch is easily ruled to be customer done so sing the "didn't notice at pickup" tune.
Going forward, after fix, the only thing that should ever be used on it is something like Plexus (motorcycle polycarb windscreens) with a microfiber...Plexus really is the schnitz for any clear/shiny plastic....it's awesome for the black roof pillar covers on the outside and headlamp/other lense covers.
If they won't cover this and you are left to buff out then use a multi-stage product like Novus scratch remover/polish...Plexus is for regular cleaning and getting out fine scratches like when you have a brain cramp and use a cotton/paper towel to clean...
..just my 20 cents...good luck