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Old 02-22-2016, 06:35 PM
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shop changed headlights... bad job

I got a pair of osram cbi installed today and I'm regretting it right now. I had a shop install the bulb and after coming home and pulling up against the wall the beam pattern is way off. This is the pattern I'm getting now..



This is the previous beam pattern with my factory bulb. The lower beam is the fog lights.



Is this an easy fix where they didn't seat the bulb correctly or something more serious. It's dark now and I went outside and turn the light on and walk away from the car then walk back and looking at the light there was no beam. In order to see any light shining forward I have to actually walk up to the car and from about 6 ft away bend down to see the beam pointing to the ground not going forward.

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Old 02-22-2016, 07:00 PM
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Re: shop changed headlights... bad job

I have messed with a lot of HIDs and done plenty of retrofits. Based on my experience I think the bulbs are not seated correctly. I can't promise I'm right, but I don't see what else it could be. I mean they couldn't have actually twisted the entire projector, so it's gotta be bulb related.
Just another reason I do not let other people screw with my car. Half the time they have no clue what they are doing. Not sure if you have the time or patience, but it is possible to get your hand up to the bulb yourself without too much hassle. I wanted to check something when I had my 2014 Summit and was able to get to the bulb. I didn't actually have to remove it, but was able to touch the rear of the bulb and projector. Put the vehicle in offroad 2 (if you have air suspension for easier access), pop open the headlight access cap in the wheel well and start digging around. There is a dust cap on the back of the headlight that just spins off.
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Old 02-22-2016, 08:20 PM
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Re: shop changed headlights... bad job

hi, I just went outside and did as u say and soon as I took the cover off I saw the bulb unsecured laying inside the projector. It's probably the same situation with the other side so I didn't even check. I tried to see if I could get it fastened but it's a tight space and I just couldn't. I turned the headlights off so as to cause no damage and will get it fixed tomorrow.
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Old 02-22-2016, 09:11 PM
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Re: shop changed headlights... bad job

Quote:
Originally Posted by venusfan View Post
hi, I just went outside and did as u say and soon as I took the cover off I saw the bulb unsecured laying inside the projector. It's probably the same situation with the other side so I didn't even check. I tried to see if I could get it fastened but it's a tight space and I just couldn't. I turned the headlights off so as to cause no damage and will get it fixed tomorrow.
Glad you found the issue. Geez, they literally just left the bulb in there and said ahh **** it good enough lol. Hope you aren't having the same guys attempt to do it again.
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Old 03-01-2016, 02:00 PM
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Re: shop changed headlights... bad job

Hey, I took it back and really made a scene in there to get back the money I paid them. I also made a comment on yelp about them. I ended up taking the car to another shop that had replaced the driver headlight through insurance a year ago. They took off the bumper and connect I guess the bulbs how they are suppose to be installed.

Anyways, I'm having issues right now with it. To me it seems like the passenger side headlight is pointing towards the right side of the road. Me standing straight ahead at light looking at the passenger side the beam does not hit me in my face unless I move towards the side of the road. I didn't notice that with my original bulb so I'm not sure if what I'm seeing is normal or not

I am so annoyed that I actually took it to the stealership to have them check it to see if the bulbs were installed properly. According to the technician everything is fine, the bulbs are installed properly and they are not moving. I showed it to him that when I look in front of the driver side I can see beam right at me but looking at the passenger standing in front I cant see any beam unless I move to the left. He said there is no problem.

This is a picture standing in front of the car about 25 ft away:



I'll try to get a better wall view tonight:



Passenger side:



Driver side:



I don't know what else to do now.. I thought the dealership would be able to figure out and fix the problem which I think there is one but they say otherwise. I know this is long but is this normal?
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Old 03-01-2016, 02:16 PM
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Re: shop changed headlights... bad job

Yeah get a better wall shot if you can, because what I'm seeing in that picture above that is absolutely not how the output should look.

This picture here is NOT from a WK2, but is of a custom HID projector retrofit I did, and this is as good of an output and colorful sharp cutoff line you will ever see. I'm not using this picture to show off the output, but more so how the output is supposed to look. No factory cutoff line will have this much color, but it's to show how even and consistent the output should be along the cutoff line. This is also proper aiming between the sides as well. So even though the WK2 output won't look exactly like this, it should look mostly the same, except with a less colorful and sharp cutoff line.

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Old 03-02-2016, 12:59 AM
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Re: shop changed headlights... bad job

ok, this is the best i could find..

Passenger light blocked:



Driver side blocked:



With both lights:



Both lights another angle:




Driver side view:



Pass side view:



As u can see at the right side there is a dead spot center and then the hot spot to the right which is my claim that looking straight ahead at the headlight I don't see a beam unless I move to the right/sidewalk angle. I explained this over and over to that idiot at the dealership today but he insist everything was right since the light was on. And to think the dealership charge $130hr and they couldn't spot this. So with those photos I can assume it's the bulb not in correctly?
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Old 03-02-2016, 07:38 AM
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Re: shop changed headlights... bad job

Wow man, that is terrible and I feel bad you had this experience when all you wanted to do was get new bulbs. Obviously that is all messed up. Unless you can do the work yourself I would demand to either have the first shop fix the issue or go back to the dealership and say how the heck can your guys say this is ok...it's clearly a safety issue.

Actually I just thought of something. It's still most likely a seating issue, but are you sure they are the correct bulbs? D3S? There isn't a black strip covering any portion of the glass capsule is there?
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Old 03-02-2016, 09:13 AM
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Re: shop changed headlights... bad job

I agree, something isn't right. Did they remove the bumper and headlight assembly? When re-installing there is some play, could explain the mis-aligned light.

I would recommend that you or the shop pull the bumper and remove the light, I've done a few bulb changes in these lights, and so much easier with the headlamp out of the vehicle, and you can be sure the bulb is seated and clipped in correctly.

Good luck
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Old 03-02-2016, 06:23 PM
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Re: shop changed headlights... bad job

well I dropped the car off at the shop this morning and picked it up not long ago. Nothing changed, It's like I'm just dealing with idiots everywhere. I explained over and over and showed them pictures and tell them to bend down in front of the light to see that there is no beam straight on unless u move to the side. And what they did I have no idea because nothing changed. I have a dash cam in my car so when I got home I pull the tape and saw them opening the hood at 4:20 and looking at the light. Granted I didn't see them taking the bumper off though. I arrived there to pick up the car at 5pm so I doubt they took the bumper off. They said I should come back friday morning.. man I am so fed up and regret every changing the bulb.

I may end up taking it to another dealership and tell them it's not aiming properly to see if they can fix it. My thing question though is if it's not aiming properly would it still be covered under warranty since it's not the factory bulb inside. I did take it to the dealership yesterday and have it on record that they checked the headlight and there was no problem. I mention nothing about changing the bulb to them.
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Old 03-03-2016, 01:24 PM
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Re: shop changed headlights... bad job

The saga continues...

So after working the overnight shift last night I took the car to a shop who installed the alarm on my previous jeep a couple hours ago. The guy checked and said the passenger side bulb was just resting in the projector. He then took his time "around 3-5 mins" and was able to get it snap in place. He then check the driver side and said that one was okay.

I was unable to check the cut off because its too bright outside now. Will take some pictures tonight to see the difference.

HOWEVER:

The guy who fixed the light showed me the bulb and the blue part because it was just resting inside may have damage the bulb. It looks like the heat turn 1/3 of the blue part brown as though it was too hot while resting in the housing. So while driving home I kept the headlights on and when looking at the back of cars in front of me it looks like the passenger side wasn't as bright like the driver side.

So my question now is if the entire thing isn't blue does it affect the bulb?
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Old 03-03-2016, 02:02 PM
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Re: shop changed headlights... bad job

^^^ If you're talking about the blue insulator that covers the return wire that should not effect how the bulb functions. That's just a ceramic insulator. However that doesn't mean that the bulb wasn't damaged in some way. The fact that it was just resting in there means it could have been bent, or who knows what these idiots could have done to the bulb as it doesn't take much force to bend the bulb slightly in the base. If a bulb is slightly bent it would mean a messed up output. I don't get how a place could give you car back and say everything is ok a second time when the bulb is just literally laying in there. Again, I never let other idiots mess with my car. I mean, did they not even look at the beam to see that its completely screwed up?

So the side that the one guy fixed, how is the output? Remember, even if a bulb is slightly seated incorrectly it will change how everything looks. Brightness, cutoff, sharpness etc etc. So if he says the one side is seated correctly now, then focus on ensuring that the other side is seated correctly. Once you do that then pull up to a wall at night and see how they look. If that doesn't do it then your only option is to start over and put the original bulbs back in and see how it look.
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