Originally Posted by jdk6653
Has anyone else had problems downloading from website? I can't get it to download. Took to dealer and they tell me there's no update. I told them the uconnect website said there was. No help from dealer.
Are you Mac or Windows PC?
If on PC folks, I believe, have had better luck with the Chrome browser. The download can take a decent amount of time to complete.
Best bet is to download the file to your desktop, then once downloaded doubleclick the file to start the extraction process and choose to extract to a USB key.
The only file on the USB key should be the *.iso file.
Hope that helps.