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Old 01-14-2014, 07:13 PM
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Re: Need Help Understanding Music Issues in 2014 Durango

Originally Posted by chaunceyjb1 View Post
FWIW iTunes is the player software. iTunes plays songs in more than one format. Most of my songs in iTunes are mp3, although I think the songs you buy from the iTunes Store are AAC.
Noted! Silly me! That's what I get for not being indoctrinated into the Apple universe, other than what I read people talking about.

AAC and MP3 are supported in the Durango.

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Old 02-02-2014, 08:45 AM
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Re: Need Help Understanding Music Issues in 2014 Durango

I posted the info below elsewhere, but thought it might add to this thread if anybody is lurking.

I have had a back-and-forth communication going on with Chrysler Help on this subject, trying to figure out if any external drive other than a USB Thumb Drive (Stick) will work -- among other questions.

And, apparently, it will.
If it does not require more than 500mA to operate.

Here is part of their official answer:
USB devices (e.g., camera memory USB adaptors, etc.) must comply with the MSD (Mass Storage Device) standard. This USB terminal can provide power to the inserted device. The device's current limitation must be less or equal to 500mA. -- My Note: My existing WD 'My Passport' only uses about half that, but is USB 3.0 equipped. There are ways to test the mA draw on your units (if your documentation does not tell you) by seeking out USB View on the Web. You simply plug in the device and launch this small utility -- nothing to install and no complicated setup.

The transfer speed for this USB connector is approximately two megabytes per second. --
My Note: So USB 3.0 doesn't help in any way, other than the speed of copying to the portable drive off your computer (if your computer is equipped with 3.0 ports).

MP3 player devices cannot be controlled through the USB connector. Some player devices save music files in MP4 format, which cannot be played in this radio. Some copy protected music (e.g., downloads from the internet) cannot be played on this radio. --
My Note: The only reliable formats they mentioned are MP3 and WMA (personal experience says only version 9 or ver 9 Lossless responds -- not version 10). But I could not get a clear answer on any other formats being supported. As you can see, they specifically say MP4 is NOT supported. Others might be able to confirm Apple formats. FLAC is NOT supported.

Another thing to Note in that last statement is that "MP3 player devices cannot be controlled through the USB connector." This might explain the frustration some are experiencing.

Hope this helps some of you. Having said all that, an external Drive of the sort I mention might be massive overkill as there are 128GB USB Thumb Drives that require a lot less power. But maybe you have a massive Library of music that exceeds this. I found a 128GB USB 3.0 PNY Thumb Drive on Amazon for around $60, and it lowered my Copy Time from 18 Minutes to about 5. Anything above that capacity skyrockets in price. As was pointed out elsewhere here on the Forum, your entire Library might fit on a much smaller-sized thumb drive, depending on the formats used.
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Old 02-04-2014, 06:43 PM
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Re: Need Help Understanding Music Issues in 2014 Durango

As a further entry for this thread, here is what I received today from Chrysler Support -- although some of it is repeated before -- and some of it has been proven wrong...

"Thank you for contacting the Chrysler Customer Assistance Center.

If you are creating your own files, the recommended fixed bit rate for MP3 files is between 96 and 192Kbps and the recommended fixed bit rate for WMA files is between 64 and 192Kbps. Variable bit rates are also supported. For both formats, the recommended sample rate is either 44.1kHz or 48kHz.

Uconnect SD Card
32 Gigs Max
(UncleGuy -- I doubt this limitation is true!)
All music must be in .MP3 format .WMA format. Jpeg (must have 'e' in peg) for pictures (picture size 240x158 megapixels) --
UncleGuy: This does not seem to be a limit for Album art --
Certain radios can have the picture size a little bit bigger. -- aha!!

Speed Class 2 or 10 SD cards only. Certain SD card with ultra high speed data transferred or that offer high speed may not be reliable or even supported.

USB Flash Drive
32 Gigs Max --
UncleGuy: I know this is not true! I'm using a 128GB Drive.
No password or encrypted USB flash drives.
All music must be in .MP3 or .WMA format.
Pictures must be in Jpeg format.
Picture size 240x158 megapixels --
Again, does not seem to be true!

Music files from iTunes as MP4 are not a compatible format, and are not reliable at certain times. Which means it may work from time to time but it may fail and then will not work the next time it is connected to the radio due to the format and Apple's policy.
Music from iTunes converted over to MP3 may not work all the time, and if not done correctly.

*NOTE: 8.4 radios DO NOT have a hard drive. Music and pictures cannot be transferred to their media center.

*NOTE: Radios with Hard Drives: The radios take information and store it, but you cannot reverse the transfer of music and pictures from the radio to a device (USB, SD Card, Phone).

We cannot guarantee compatibility of a 'plug and play' device (USB, SD Card, Phones connected through USB port), as we do not have a compatibility listing for these devices. --
UncleGuy: Some Owners have reported seeing at least a list of supported Apple devices. I have not found this, but have not looked for same since I use Android.
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