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Goodyear fortera 20's

4K views 5 replies 4 participants last post by  Peter_K 
#1 ·
I have a 2014 jeep grand cherokee limited 2 . My steering wheel shakes after 65 mph. I took it to the dealer . They actually had the nerve to tell me that the vibration I am having is normal and it will good away soon. I automatically assumed it was a balancing issue. That was 5 weeks ago. Today It got worst. I drove right back to dealer flipping out . Now the manager comes out and says I ain't the only one experiencing this issues. Chrysler is about to issue a recall about defected tires . They are GOODYEAR FORTERA 20s. Since getting this truck 6 weeks ago it has been problem after problem. Lights on door didn't work. Window locks didn't work. Steering wheel squeaks when it goes up. Am I know it only gets worst. CHRYSLER
 
#2 ·
Well it ain't the tires, dealer claims they tried new tires on another grand cherokee and it didn't work. Bottom line I started the lemon law process. They are full of it. They have no clue what it is. Dealer is blaming Chrysler corp. that Chrysler doesn't have an answer on my issue or anybody else with the same problem and there are a lot out there. So with no regret I will continue the lemon law if You are one the hundreds with the steering shaking do the same.
 
#3 ·
I have a 2014 jeep grand cherokee limited 2 . My steering wheel shakes after 65 mph. I took it to the dealer . They actually had the nerve to tell me that the vibration I am having is normal and it will good away soon. I automatically assumed it was a balancing issue. That was 5 weeks ago. Today It got worst. I drove right back to dealer flipping out . Now the manager comes out and says I ain't the only one experiencing this issues. Chrysler is about to issue a recall about defected tires . They are GOODYEAR FORTERA 20s. Since getting this truck 6 weeks ago it has been problem after problem. Lights on door didn't work. Window locks didn't work. Steering wheel squeaks when it goes up. Am I know it only gets worst. CHRYSLER

What ever happened to the recall that the dealer manager mentioned above on the Fortera 20s?
 
#6 · (Edited)
People...geez, enough with this lemon law stuff over something like this. It's a TIRE issue. TIRES. The entire vehicle isn't defective. Nor is it a safety issue. It's an annoyance that CAN be corrected. Look, I've seen this same thing on LOTS of vehicles...especially today with consumers demanding more road feel and response, plus larger wheels and tires. The larger your wheels (and tires) the more sensitive it's going to be to imbalance or runout.

Do yourselves a HUGE favor: Find a specialty tire and wheel shop that does road force balancing as well as on-car balancing--and that takes pride in their work. Don't go to a discount chain, or even the dealer. Most of the time in the latter places you'll get someone who is barely competent at balancing and tires in general, and it will solve nothing. Go to the specialty shop. Spend $100 or $150. You'll either be amazed at the results or you'll find out one or more tires are unworkable and need to be replaced. In either case, THEN approach Chrysler about the tire replacement or reimbursement.

I know...I know...all you special ones will say that you shouldn't have to do this for a $xxxxx priced car. Get over that. It's mass produced. I've seen these kinds of issues on ALL mass produced vehicles...generally based on tire batches or production ramp-ups. Just get over the entitlement for a bit. Go find a really good place, get it fixed, then start enjoying your vehicle. You're going to waste a LOT of time, effort, and energy with all this lemon law stuff over something that most likely could be fixed by the right place in an hour or less.

If, on the off chance you do go to a really good place and they can't fix it either, then you have something to bring to the table with Chrysler.

Example: Here in Atlanta we have Butler Tire. They are a specialty wheel and tire house and they do all the stuff mentioned above. They have had NUMEROUS JGCs show up with the vibration issues mentioned here. They have been able to correct ALL of them or find the tires that needed to be replaced, and then corrected it. You guys are killing yourselves...seriously.
 
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