Go Back   Jeep Garage - Jeep Forum > Jeep Platform Discussion > Grand Cherokee - WK > Troubleshooting/Problems

Join Jeep Garage Today
Reply
 
Thread Tools Display Modes
 
  #1  
Old 09-23-2011, 10:39 AM
DaBigBone's Avatar
Member
 
Join Date: Jul 2011
Location: Columbus, OH
Posts: 862
Thanks: 1
Thanked 13 Times in 13 Posts
Rep Power: 1980
DaBigBone is on a distinguished road
Girlfriends WK Rant! Help!

Here's a quick rundown.

My girlfriend purchased a 2005 Jeep Grand Cherokee on August 18th. The car had 65,5xx miles on it. There were a couple things that they agreed to fix upon purchasing the car which was to be scheduled to come back in for. (Nothing major, cosmetic stuff mostly) Here's what happened.

August 24th - Transfer Case Blew out

August 25th - Jeep goes back to the dealer. They were going to fix the original problems that they agreed too, plus diagnose the transfer case issue.

September 8th - We get the Jeep back. NONE of the issues were fixed that they agreed to, plus they told us $1200 for the transfer case issue. Basically it just sat at the dealer for 2 weeks.

September 10th - Jeep dies on the side of the road, towed to dealer. Was told the PCM was fried. Replaced the next day

September 23rd (Today) - "Service Electrical Brake Systems" is being displayed on the dash. Goes back to the dealer tomorrow.

My question is, is there anything we can do? The thing only has 65k miles and is driven on city roads (Barely ever over 45mph). Why on earth is a transfer case being shot, PCM fried, and brakes screwing up? It has a clean carfax and a very solid service record. To me it seems they just cleared all the codes and put it up for sale.

I'm not sure if theres any law or anything that protects against dealers screwing people over like this, but I figured i'd ask.

Thanks for the help
__________________

__________________
06 WK Overland
Reply With Quote
  #2  
Old 09-23-2011, 10:41 AM
JETLIFE's Avatar
This Ain't No Mixtape
My Jeep: 2005 5.7L WK
 
Join Date: May 2009
Location: Barrie, Ontario, Canada
Posts: 1,546
Thanks: 41
Thanked 13 Times in 11 Posts
Rep Power: 12263
JETLIFE has a reputation beyond reputeJETLIFE has a reputation beyond reputeJETLIFE has a reputation beyond reputeJETLIFE has a reputation beyond reputeJETLIFE has a reputation beyond reputeJETLIFE has a reputation beyond reputeJETLIFE has a reputation beyond reputeJETLIFE has a reputation beyond reputeJETLIFE has a reputation beyond reputeJETLIFE has a reputation beyond reputeJETLIFE has a reputation beyond repute
Re: Girlfriends WK Rant! Help!

Check your tail lamp fuses, I had the same msg in my evic and it was just a fuse.
__________________

__________________
2005 Jeep Grand Cherokee Limited 5.7L
PEL / Khaki-Black

22" x 9.5" Diablo G-Force Paint Matched Inserts / 17" x 9" Eagle 63 / Toyo Proxes 265/40/22 / BFG M/T 255/75/17 / SRT8 Rear Bumper / SRT8 Grille / SRT8 Black Leather Seats F+R / Magnaflow / 5" Tips / Mopar Lip / Mopar Running Boards / Weathertechs / Commander Shift Knob / K&N / Alpine Type R / Alpine PDX 4.100 / Debadge / Bilsteins / H&R 1.5" Down / Daystar 2" Up / Diablo Predator 93 PCM Tune - Performance TCM Tune / Morimoto Mini H1 Retrofit 6000k
Reply With Quote
  #3  
Old 09-23-2011, 10:45 AM
Relwarc's Avatar
Super Moderator

My Jeep: 2009 6.1L WK
 
Join Date: Jul 2009
Location: Baltimore, MD
Posts: 2,507
Thanks: 12
Thanked 23 Times in 22 Posts
Rep Power: 614253
Relwarc has a reputation beyond reputeRelwarc has a reputation beyond reputeRelwarc has a reputation beyond reputeRelwarc has a reputation beyond reputeRelwarc has a reputation beyond reputeRelwarc has a reputation beyond reputeRelwarc has a reputation beyond reputeRelwarc has a reputation beyond reputeRelwarc has a reputation beyond reputeRelwarc has a reputation beyond reputeRelwarc has a reputation beyond repute
Garage
Re: Girlfriends WK Rant! Help!

Lemon laws man.... i'd take legal action. That's a bunch of shady crap
__________________
-Doug




'09 Modern Blue STR8, fully loaded, 5% tint all around 40% windshield, 4" Bwoody, 5" Tips, 6K HID Reverse,lows,fogs and switchbacks. Blacked out LED tails. PX8 rear step. Body matched ANTIVENOM hood. Lots of BT goodies, tuned by FRP. Best 1/4 ET so far: 12.65

'07 WK 4.7L Laredo. 28X package. RK 3.5" lift, 18" Sahara brushed rims, SOLD
'94 ZJ 4.0. 4.5" lift, 33" swampers, body armor, lots of mods. SOLD
Reply With Quote
  #4  
Old 09-23-2011, 10:50 AM
Premium Member
My Jeep: 2007 5.7L WK
 
Join Date: Aug 2010
Location: OH
Posts: 172
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 1622
SilverWK07 is on a distinguished road
Re: Girlfriends WK Rant! Help!

That sounds like a horrible string of bad luck.

If you go to https://www.jeep.com//hostb/crossbrand/owners/en/ and sign up and put in her VIN you can see all the recorded work that has been done on the vehicle. Maybe if they didn't do the 60k? maintenance on the transfer case you would have something to complain about?

If I may ask, what dealer are you using?
I bought mine from Performance CJD near Georgesville Rd (SW Columbus) and have used them for service a couple times. Ask for Mark (Max) Atkins (service) if you ever go there. I haven't had much done but Max is awesome for answering all types of questions.

As for lemon laws people say it varies by state and generally requires the same thing to break 3 times.

Good luck with it whatever you do!
__________________
Reply With Quote
  #5  
Old 09-23-2011, 10:55 AM
DaBigBone's Avatar
Member
 
Join Date: Jul 2011
Location: Columbus, OH
Posts: 862
Thanks: 1
Thanked 13 Times in 13 Posts
Rep Power: 1980
DaBigBone is on a distinguished road
Re: Girlfriends WK Rant! Help!

Quote:
Originally Posted by .moneen. View Post
Check your tail lamp fuses, I had the same msg in my evic and it was just a fuse.
I'll look into that, thanks.

Quote:
Originally Posted by Relwarc View Post
Lemon laws man.... i'd take legal action. That's a bunch of shady crap
Yea but unfortunately I don't think it meets the requirements for a Lemon Law yet. We'll see.

Quote:
Originally Posted by SilverWK07 View Post
That sounds like a horrible string of bad luck.

If you go to https://www.jeep.com//hostb/crossbrand/owners/en/ and sign up and put in her VIN you can see all the recorded work that has been done on the vehicle. Maybe if they didn't do the 60k? maintenance on the transfer case you would have something to complain about?

If I may ask, what dealer are you using?
I bought mine from Performance CJD near Georgesville Rd (SW Columbus) and have used them for service a couple times. Ask for Mark (Max) Atkins (service) if you ever go there. I haven't had much done but Max is awesome for answering all types of questions.

As for lemon laws people say it varies by state and generally requires the same thing to break 3 times.

Good luck with it whatever you do!
I'll check into that website. Thanks for the info.

It was purchased at Crown CJD in Dublin.
__________________
06 WK Overland
Reply With Quote
  #6  
Old 09-23-2011, 11:01 AM
Don's GC's Avatar
Member
My Jeep: 2008 4.7L WK
 
Join Date: Aug 2011
Location: Dayton, Ohio
Posts: 38
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 1120
Don's GC is on a distinguished road
Re: Girlfriends WK Rant! Help!

Sorry to here your Jeep has problems. Used cars always have a story to tell. Usually when someone trades in a car they have some problem that they just don't want to get fixed. Some people just leave all of the problems unfixed and trade it in and dump it on someone else, Years back I didn't mind having to do a few repairs to fix the vehicle up, but now with the high price of car repair, I can't deal with a car payment and car repairs. I always try and buy a certified used vehicle. They have the warranty almost as good as a new car, and you can extend the warranty to run longer if you want to pay extra. I just bought an 08 WK limited in August and it had a good carfax and repair history from the dealer, but I still had to replace a bad keyfob, almost $200 and a bad TPMS sensor about $60.00 plus $85.00 labor. I still have a noise in the rear diff. at highway speeds but that is the price I have to pay for a used car.
__________________
Reply With Quote
  #7  
Old 09-23-2011, 12:03 PM
kmitch80's Avatar
Member
My Jeep: 2006 6.1L SRT8
 
Join Date: May 2010
Location: alamogordo nm
Posts: 124
Thanks: 0
Thanked 2 Times in 2 Posts
Rep Power: 1668
kmitch80 is on a distinguished road
Re: Girlfriends WK Rant! Help!

a month old with all those problems... id call a lawyer. These things dont just happen overnight... At least not the Tcase and Brake issue. If they are not willing to fix it all for free... lawyer up. Its possible the problems are related, one went out and then the other. But still.... in 1 month... i'd be heated!
__________________
Reply With Quote
  #8  
Old 09-23-2011, 12:12 PM
Member
My Jeep: 2005 3.7L WK
 
Join Date: Oct 2010
Posts: 32
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 1422
Bosibus is on a distinguished road
Re: Girlfriends WK Rant! Help!

If you are the 2nd owner, did the 7y/70k extended go with it?
__________________
Reply With Quote
  #9  
Old 09-23-2011, 12:58 PM
Mr. Boh's Avatar
Member
My Jeep: 2005 WK
 
Join Date: Dec 2009
Posts: 155
Thanks: 0
Thanked 1 Time in 1 Post
Rep Power: 1850
Mr. Boh is on a distinguished road
Re: Girlfriends WK Rant! Help!

Quote:
Originally Posted by DaBigBone View Post
My girlfriend purchased a 2005 Jeep Grand Cherokee on August 18th. The car had 65,5xx miles on it. There were a couple things that they agreed to fix upon purchasing the car which was to be scheduled to come back in for.
Did you get the agreed to fixes in writing or was it a verbal agreement?
__________________
Reply With Quote
  #10  
Old 09-23-2011, 02:53 PM
JMLoughrey's Avatar
Member
My Jeep: 2007 3.7L WK
 
Join Date: Aug 2011
Location: Farmington, CT
Posts: 520
Thanks: 0
Thanked 3 Times in 3 Posts
Rep Power: 72945
JMLoughrey has a reputation beyond reputeJMLoughrey has a reputation beyond reputeJMLoughrey has a reputation beyond reputeJMLoughrey has a reputation beyond reputeJMLoughrey has a reputation beyond reputeJMLoughrey has a reputation beyond reputeJMLoughrey has a reputation beyond reputeJMLoughrey has a reputation beyond reputeJMLoughrey has a reputation beyond reputeJMLoughrey has a reputation beyond reputeJMLoughrey has a reputation beyond repute
Re: Girlfriends WK Rant! Help!

having the same problem, purchased a certified used 2007, 70k miles, so far i've been in a rantal car 6 of the 24 days i've owned the vehicle. stalled out on me twice, both times on the highway, gauges went, locks are now locking about 7-10 times on there own. Dealer can't figure out why.
__________________
Reply With Quote
  #11  
Old 09-23-2011, 03:26 PM
Member
My Jeep: 2005 5.7L WK
 
Join Date: Sep 2011
Location: Massachusetts
Posts: 103
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 1157
oldgeezer is on a distinguished road
Re: Girlfriends WK Rant! Help!

Real quick question. I just purched a used WK 2005 5.7 Limited. 90 day warranty buy dealer from purchase date. Did they offer a 90 day dealer warrantee at no cost? If the purchase is from a private party then "as-is". Not typically so from a dealer. If still frustrated contact you State Consumer Affairs Office and them for help and guidance.
Here is Warranty Info. for that Jeep-Factory Powertrain to 70K -
https://www.jeep.com/crossbrand/warr...grand_cherokee
__________________
Reply With Quote
  #12  
Old 09-23-2011, 09:54 PM
DaBigBone's Avatar
Member
 
Join Date: Jul 2011
Location: Columbus, OH
Posts: 862
Thanks: 1
Thanked 13 Times in 13 Posts
Rep Power: 1980
DaBigBone is on a distinguished road
Re: Girlfriends WK Rant! Help!

Quote:
Originally Posted by Bosibus View Post
If you are the 2nd owner, did the 7y/70k extended go with it?
We are the 3rd.

Quote:
Originally Posted by Mr. Boh View Post
Did you get the agreed to fixes in writing or was it a verbal agreement?
Those things are in writing. They were confronted about it and always had some sort of excuse. I plan on going back to the dealer tomorrow to get it situated.

Quote:
Originally Posted by oldgeezer View Post
Real quick question. I just purched a used WK 2005 5.7 Limited. 90 day warranty buy dealer from purchase date. Did they offer a 90 day dealer warrantee at no cost? If the purchase is from a private party then "as-is". Not typically so from a dealer. If still frustrated contact you State Consumer Affairs Office and them for help and guidance.
Here is Warranty Info. for that Jeep-Factory Powertrain to 70K -
https://www.jeep.com/crossbrand/warr...grand_cherokee
I'll look into that. Thanks


Also, we got the service history from Jeep's website. There were a bunch of records that I know did not show up on the carfax, is this possible? I know for a fact that if they were on the carfax, we would have never purchased the car.
__________________

__________________
06 WK Overland
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
"Piece" of junk.. /rant blackpepper Trouble Shooting/Problems/Service 59 06-10-2011 05:04 PM
My Girlfriends '04 GC Columbia Edition!! Nice pics! BOYCHIKS Members Rides 28 03-02-2010 01:09 PM
HIDs early failure/rant heehawbus Visual Modifications 22 06-23-2009 05:19 AM

Powered by vBadvanced CMPS v3.2.3

All times are GMT -5. The time now is 04:42 AM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
Copyright 2012 - JeepGarage.Org
The Jeep Grand Cherokee Owners Community