Originally Posted by Madanio24
what did they charge you if you dont mind me asking?
My charge for everything they did was exactly $0. I had owned the vehicle for 2 days before the first issue. I bought the vehicle as a certified used jeep, still was under the 80K or 5 year factory warrenty, and in my state you are required to give a 60 day/3k mile bumper to bumper all inclusive warrenty on any vehicle purchased from a dealer for over $5K.
It was a long, headache, sleepless night filled process that i wouldnt wish on anyone. I had gotten the vehicle back 3 times, once i never made it out of the parking lot, the second i didnt make it home, the third i was parked on the 3rd story of a parking garage about an hour after getting it. They were on there last attempt to fix the vehicle, had it for 1 month the last time, since then, havent had a single issue aside from your normal brake wear, oil changes and new tires.
I obviously became good friends with the head service writer, the service manager was a prick, never returned my calls, always made the other guy do it, wouldn't speak to me directly, i ended up filing a complaint with the owners, he'd always say he woudl call, never called, once after not hearing a thing for 3 weeks, and knowing It was out of my service writers Hands i ended up going down the dealership, i waited in his office for 2 hours while he was in a meeting, he walked back in, i had my feet up on his desk, told him my name and he looked like he was going to break out in tears. Needless to say, that was a...interesting conversation.
In the end, when i picked the vehicle up last, my service writer pulled me aside before i left, he had printed out a copy of the parts/labor sheet that went into my vehicle, this time with prices. Total came out to $12,386. Thats right, almost 13K. That also didnt include being in a rental car for almost 4 months. He said he had told them to just cut there loses and find me a new car, service manager wanted none of that, so apparently he just kept paying out, and paying out. I'm sure they warrentied a lot of those parts, if not all of them, but in the end, that money came from some bank account, that wasnt mine. At the same time, the techs got paid, warrenty work or not.
/end thread jack, sorry!