Originally Posted by josepperez01
I should agree with you, in that case the service manager should have told me that it's Chrysler policy (if there's one) no to install in their own vehicle devices that have not been manufacturer by them or it's subsidiaries such Mopar. The bottom line is that he did not say anything at all, accepted the job and rather than installed the whole unit (MyGig and Locpick) installed MyGig only. MyGig works fine but I can used my backup camera because he did not installed the lockpick. I guess I should go to an outsider to do the job.
I agree with you 100% (and didn't mean to come of as harsh as I did when re-reading it!) - If they didn't want to install it or if they couldn't install it, they should have let you know before doing the work. Absolutely.
I don't know whether there is a policy in place or not. I just thought it was a little too much to expect them to be able and willing to install whatever you may find on the internet.