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  #3409  
Old 06-12-2013, 05:17 AM
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Re: 2014 Grand Cherokee information - Australia

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Originally Posted by gb-australia View Post
Hi again. Since posting my questions about extended warranty options for a 2014 SRT, I've done some digging and after being quoted $4,700 for 1 year or $5,500 for two years extended warranty by one dealer, I've got some better options from Stratton Finance. They can offer Allianz warranties at the same price as the dealer quoted above, but they also have AWN (Australian Warranty Network) warranties available. depending on the classification of the 2014MY cars, they might be $2,000 or $2,150 for an additional 36 months and up to a total of 200,000 kms. They also offer 12 months for either $1,300 or $1,400. Alex at Stratton suggested that AWN had some issues a few years ago but in recent times a lot has changed and they are now much better to deal with. I'd welcome any comments on recent experiences on this - good and bad.

As a side note, Alex also asked if I'd arranged finance for the car. I have, but I let him give me a comparison. He came back with 5.49% for a chattel mortgage (with 50% plus business use) over 5 years with a 35% residual. My current financier is within a whisker of that figure so I'm not swapping, but it looks pretty competetive if you haven't got anything lined up yet. Alex reckons you could get an approval within 24 hours and it's a 'yes / no' answer at the 5.49% not a sliding scale of increasing interest rates as with some other lenders.

Alex's details are here if you want to contact him: Alex West (02) 9843 5406 alex.west@stratton.com.au

Anyway, I'll get off my soap-box now. Please let me know if you've had good / bad experiences with AWN recently or have any better options for an extended warranty.

Cheers,

GB
Werribee Jeep handed me a booklet to study...Chrysler, Jeep, Dodge Maximum Care plus extended warranty. 2 years or 175,000Km. Cost is $2565.00. Can be taken out any time up to within 30 days of the new car warranty expiring. It is under written by Swan Insurance. I rang Swan Insurance and they said you will have to ask questions of Chrysler Australia because they wrote the book. Before I take out this extended warranty I am going to write to them to clarify a number of items. Let me explain one example. On page 7 of this booklet under the heading "What is not Covered" at point 17 it states.....all Hoses, Pipes and attaching devices for the following systems:Engine Cooling, Heater, Air Conditioner, Transmission and Power Steering. But then when one reads Point 7 of what is not covered on page 6 it reads...."any claim where the damage to a Covered component was caused by a non-covered component. Now, I understand that my engine IS covered if something goes wrong with it but I want to know (in writing) from Chrysler that if the non covered item being the "water hose" burst and my engine cooks can they fall back to item 7 on page 6 and get out of the damage to my engine by saying this clause states the covered item (the engine) is not covered because the damage was caused by the bursting of a "non-covered" component.
The problem is I suspect Insurance companies can drive trucks through the holes in these policies if they want to get out of something. I am sure we have all had experience with insurance companies in that field.

Perhaps some members out there can re-assure me that this "extended warranty" is air tight and I would be fully covered????????
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  #3410  
Old 06-12-2013, 05:33 AM
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Re: 2014 Grand Cherokee information - Australia

Webber your summation is exactly right- overheating the engine from a hose failure will not be covered so you are limited in the coverage.
Think about it- insurance companies make a lot of money- and it's not made by paying out lots of large claims.

If you are not getting the same coverage as the initial manufacturer warranty I wouldn't be buying it.

I remember reading the details for the be extended warranty from an insurer and it did not cover parts that had fluids involved- which eliminates a lot of parts.
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  #3411  
Old 06-12-2013, 05:45 AM
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Re: 2014 Grand Cherokee information - Australia

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Originally Posted by ENFORCER View Post
Has anyone seen a '14 in Sydney yet ?
I would really like to see a SRT this week
I think the Jeep dealership at FiveDock has them.
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  #3412  
Old 06-12-2013, 05:48 AM
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Re: 2014 Grand Cherokee information - Australia

At least last year Dealers were offering a free 5 year warranty, providing you serviced your car with them.
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  #3413  
Old 06-12-2013, 06:03 AM
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Quote:
Originally Posted by webber View Post
Werribee Jeep handed me a booklet to study...Chrysler, Jeep, Dodge Maximum Care plus extended warranty. 2 years or 175,000Km. Cost is $2565.00. Can be taken out any time up to within 30 days of the new car warranty expiring. It is under written by Swan Insurance. I rang Swan Insurance and they said you will have to ask questions of Chrysler Australia because they wrote the book. Before I take out this extended warranty I am going to write to them to clarify a number of items. Let me explain one example. On page 7 of this booklet under the heading "What is not Covered" at point 17 it states.....all Hoses, Pipes and attaching devices for the following systems:Engine Cooling, Heater, Air Conditioner, Transmission and Power Steering. But then when one reads Point 7 of what is not covered on page 6 it reads...."any claim where the damage to a Covered component was caused by a non-covered component. Now, I understand that my engine IS covered if something goes wrong with it but I want to know (in writing) from Chrysler that if the non covered item being the "water hose" burst and my engine cooks can they fall back to item 7 on page 6 and get out of the damage to my engine by saying this clause states the covered item (the engine) is not covered because the damage was caused by the bursting of a "non-covered" component.
The problem is I suspect Insurance companies can drive trucks through the holes in these policies if they want to get out of something. I am sure we have all had experience with insurance companies in that field.

Perhaps some members out there can re-assure me that this "extended warranty" is air tight and I would be fully covered????????
The question would have to be raised why the servicing dealer did not replace the hose if it was suspect.. There is some accountably on them also to ensure servicing is done correctly.
But as you say they take a calculated risk and the fact they are still in business selling these policies would indicate they are not the losers in such claims.
I too have heard the Alianz policy is ok and have had these before, it's as close as you will get to factory warranty. Not so sure about Swan but if its bought through the dealer there is a better chance of a claim being honoured over a 3rd party aftermarket warranty (insurance) policy.
It's a gamble, but there is a lot of electronics that are very expensive to fix if they die... E.g. The 10" sat nav screen in current BMWs is a $5K replacement ! Compared to say an ipad at $500 it's insane but that's life.. I would imagine the Jeep will have some expensive replacement parts that may make the $2500 policy look like chicken feed if you need to claim.
I was told by a guy involved with Porsche that they once costed rebuilding a $140K Cayenne from spare parts and the the total came to $3.8M !
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Old 06-12-2013, 06:22 AM
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Re: 2014 Grand Cherokee information - Australia

Speaking of Jeep bashing of Facebook, saw this gem and while the excitement you guys are feeling and the fact that you will soon actually get to drive your Jeeps has me green with envy, this little gem made be feel better about the change.

Lionel Richard Young
They do not understand they are destroying their own sales figures just lost our order for 6 possibly 9 Cherokees for our supervisors due to poor handling of a spare part issue .

Wow! I thought I was harsh. I can't believe Jeep don't monitor or respond to this stuff. Must be turning lots of other buyers in regional areas off the product.
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  #3415  
Old 06-12-2013, 06:25 AM
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Re: 2014 Grand Cherokee information - Australia

You're right Mark. I will write to Chrysler because I have the time not being restricted to having to take out the policy at the point of sale. Swan Insurance stated that the book was written by Chrysler and that it is Chryslers Extended Warranty. I will post on here any reply should I get any......AND, I WOULD LUV YOU TO TAKE THE MONEY however, it has not been confirmed if I will be driving on Friday. Will ring them tomorrow to see if they have any confirmation of it in fact hitting the dealership this Friday. I do not want them to rush that pre-sale preparation work though, I want the car to be perfect on presentation. Just for fun I have downloaded the "Don't Hold back" song by the potbelleez to my iphone. I intend playing the tune as I drive from the dealership.
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Old 06-12-2013, 06:29 AM
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Re: 2014 Grand Cherokee information - Australia

Quote:
Originally Posted by AlanQld View Post
Speaking of Jeep bashing of Facebook, saw this gem and while the excitement you guys are feeling and the fact that you will soon actually get to drive your Jeeps has me green with envy, this little gem made be feel better about the change.

Lionel Richard Young
They do not understand they are destroying their own sales figures just lost our order for 6 possibly 9 Cherokees for our supervisors due to poor handling of a spare part issue .

Wow! I thought I was harsh. I can't believe Jeep don't monitor or respond to this stuff. Must be turning lots of other buyers in regional areas off the product.
You should be right AlanQLD but I don't think it will make any difference. I bet Jeep Au will be posting record sales figures later this year....and I was pleased to see that Cars Guide resale figure hit 61% on the MY13. I think this rating will climb further with this model.
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  #3417  
Old 06-12-2013, 06:31 AM
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Re: 2014 Grand Cherokee information - Australia

Quote:
Originally Posted by Robo_70 View Post
The question would have to be raised why the servicing dealer did not replace the hose if it was suspect.. There is some accountably on them also to ensure servicing is done correctly.
But as you say they take a calculated risk and the fact they are still in business selling these policies would indicate they are not the losers in such claims.
I too have heard the Alianz policy is ok and have had these before, it's as close as you will get to factory warranty. Not so sure about Swan but if its bought through the dealer there is a better chance of a claim being honoured over a 3rd party aftermarket warranty (insurance) policy.
It's a gamble, but there is a lot of electronics that are very expensive to fix if they die... E.g. The 10" sat nav screen in current BMWs is a $5K replacement ! Compared to say an ipad at $500 it's insane but that's life.. I would imagine the Jeep will have some expensive replacement parts that may make the $2500 policy look like chicken feed if you need to claim.
I was told by a guy involved with Porsche that they once costed rebuilding a $140K Cayenne from spare parts and the the total came to $3.8M !
Just looked up the Allianz policy, and the precise words are exactly the same as mentioned above, which makes me think they are in fact one and the same. Further Stratton linked to an Allianz policy document as well.

There are 14 terms of exclusions, and they do indeed build upon each other , which is a bit worry some . One can understand that an engine that dies because someone drove it while it was spewing oil everywhere, deserves little n the way of insurance cover, but if a pipe bursts, and you can't tell, then that subsequently damages the engine ? That's a little more difficult to justify.

Yet they have the best reputation ! So it's not necessarily in the wording of the detail but how and if they apply it. There's a level of trust with these things I think , so you need to trust the insurer to act in good faith.
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Old 06-12-2013, 06:40 AM
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Re: 2014 Grand Cherokee information - Australia

Pharmaboy

Yet they have the best reputation ! So it's not necessarily in the wording of the detail but how and if they apply it. There's a level of trust with these things I think , so you need to trust the insurer to act in good faith.

That's why I am going to write to Chrysler first. When I signed up for the MY12 which I never got I wrote to the principal about Car protection because there were "out" clauses in that policy too. I will only cover one of the outs. It was the one where you are not covered it you do not remove the bird or bat exrement at your earliest possibility so I wrote with a scenario (actually I wrote several scenarios but will only outline one here). The scenario said, I drove to the airport and parked in the long term car park undercover. Flew to Cairns for a 4 week holiday. Unbeknowns to me there was a swallow birds nest on the ceiling of the carpark immediately above my car. When I returned after 4 weeks there was swallow droppings all over the car. I tried to remove immediately but because I had been away for 4 weeks the paintwork was damaged" I asked the dealer would he commit in writing to covering this scenario. I received an assurance back in writing to that scenario and the others I submitted to him would be fully covered under the paint protection policy......of course, it will never happen as the car purchase fell through.
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  #3419  
Old 06-12-2013, 06:49 AM
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Re: 2014 Grand Cherokee information - Australia

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Originally Posted by allypally View Post
I think the Jeep dealership at FiveDock has them.
I received the attached notice today from Nepean Motor Group - Penrith which states they have all models available now.

My CRD Overland is due in tomorrow.
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File Type: jpg Nepean Motor Group - Penrith.jpg (94.0 KB, 65 views)
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Old 06-12-2013, 06:51 AM
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