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  #4909  
Old 07-08-2013, 08:22 PM
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Re: 2014 Grand Cherokee information - Australia

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Originally Posted by allypally View Post
I would firstly call Jeep Customer Assist, and also post on their Facebook site. Name the dealer.

Do you think that would do anything?

It would be like complaining to your mother-in-law about your wife.

They couldn't care less I'm sure, alanqld went down that track and at the end it was still the take it or leave it attitude.

I went with the group buy, really good deal compared with what I had and after waiting 8 months what's another 4.
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  #4910  
Old 07-08-2013, 09:20 PM
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Re: 2014 Grand Cherokee information - Australia

That sux Max, I would still name the dealer so others know the type of ethical business they run and to avoid them.

Glad you got a better deal through the GB, but it is still poor form from the original dealer.
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  #4911  
Old 07-08-2013, 10:15 PM
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Quote:
Originally Posted by max2007 View Post
The Carmen is unloading at Port Kembla today due in Melbourne on Thursday with the Overland CRD I ordered back in November last year. However it is now not mine. After 8 months waiting the dealer still wanted nearly $3000 price increase. Told him either honour the deal and complete the contract as agreed or I would cancel, within 5 minutes of sending email his assistant was on phone wanting my bank account details to refund the deposit. This was the only thing in the whole 8 month saga of trying to purchase a vehicle he has done without lies, stuff up or delay.
So back to the end of the queue with another dealer estimate November delivery. Just couldn't come at letting him rip me off so blatantly.
Name the dealer
Loud and clear
Lets warn new jeep owners of bad dealers maybe we the customers can clean up the dealers
Clearly JA have no interest in do so
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  #4912  
Old 07-08-2013, 10:34 PM
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Re: 2014 Grand Cherokee information - Australia

You will probably find they have another customer who has supplied more cash to get a car urgently. They therefore allocated your car to them.
Please do not suffer in silence.
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  #4913  
Old 07-08-2013, 10:55 PM
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Re: 2014 Grand Cherokee information - Australia

Quote:
Originally Posted by max2007 View Post
Do you think that would do anything?

It would be like complaining to your mother-in-law about your wife.

They couldn't care less I'm sure, alanqld went down that track and at the end it was still the take it or leave it attitude.

I went with the group buy, really good deal compared with what I had and after waiting 8 months what's another 4.

Was it Brighton Jeep? you've mentioned them before ... I'm in Melbourne and very close to buying and want to be informed about which dealer(s) I should steer clear of.
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  #4914  
Old 07-08-2013, 10:57 PM
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Re: 2014 Grand Cherokee information - Australia

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Originally Posted by max2007 View Post
Hi Locko, Don't believe anything Brighton Jeep tells you, I have a list of BJL's (Brighton Jeep Lies) that is now into double figures and I'm still months away from obtaining delivery. Running a book with the wife, she's on at least 20 but I'm going for 30 lies before we see the car. Anybody else keeping score on dealer lies?

I know, but it helps to pass the time whilst waiting for what will end up being nearly 12 months from order to delivery.
Your good mates.
A bit different to deal with than Alex I am sure.
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  #4915  
Old 07-08-2013, 11:25 PM
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Re: 2014 Grand Cherokee information - Australia

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Originally Posted by SNUKE View Post
if you see the very first MY14 clip on YouTube, they are driving through San Fransisco in a Ltd, it turns the indicator on and out go the DRLs.
It freaked a lot of people out thinking there was a fault with the car in the ad.
So you are far from alone in being concerned about this at first.
This is not just limited to Jeeps either, my Audi does it as well. Took a while to work out what was going on but then twigged one day when waiting at lights behind a shiny black car.
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  #4916  
Old 07-08-2013, 11:55 PM
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Re: 2014 Grand Cherokee information - Australia

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Originally Posted by SNUKE View Post
Your good mates.
A bit different to deal with than Alex I am sure.
Thank you Snuke,

Interesting post by JeeptoGo back on page 322, Brighton, Mentone and Chadstone Jeep all owned by same principal Motorworld Australia.

Qoute:- I had one unsrupulous dealer in Melbourne (Mentone Jeep) who had previosly promised me to charge only the invoiced price increase but then wanted to charge me an additional $4400.00 with a take it or leave it as I can easily sell it to someone else attitude. He was promptly told where he could put his sale.

Coincidence?????

I happy with deal from Alex and don't mind the wait too much.

Enough bitchin on the dealers I'm moving on, although I will be relating my tale of woe to whoever wants to listen in the future that will be my way of Karma for the dealer
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  #4917  
Old 07-09-2013, 12:47 AM
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Re: 2014 Grand Cherokee information - Australia

Quote:
Originally Posted by max2007 View Post
The Carmen is unloading at Port Kembla today due in Melbourne on Thursday with the Overland CRD I ordered back in November last year. However it is now not mine. After 8 months waiting the dealer still wanted nearly $3000 price increase. Told him either honour the deal and complete the contract as agreed or I would cancel, within 5 minutes of sending email his assistant was on phone wanting my bank account details to refund the deposit. This was the only thing in the whole 8 month saga of trying to purchase a vehicle he has done without lies, stuff up or delay.
So back to the end of the queue with another dealer estimate November delivery. Just couldn't come at letting him rip me off so blatantly.
This sounds similar to what happened with me. A deposit was handed over in August 2012 and still no firm prices for options etc by May/June 2013. After finding out from other dealers that the price I agreed 9 months ago was over $3,000 more than the going rate I asked the dealer to sharpen his pencil. Instead of doing that, he upped the price for the MY14. The day after the car arrived, the dealer sold it to another buyer before I had even decided whether to join the back of the queue or pay the extra $3,000+. It sounds very wrong to me that dealers can get access to a car by taking a deposit from one customer and then sell it to another customer for a higher price without the long wait that was 'paid for' by the original customer's deposit.
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  #4918  
Old 07-09-2013, 12:57 AM
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Re: 2014 Grand Cherokee information - Australia

I bet when the sales hype dries up they will be begging for sales.
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  #4919  
Old 07-09-2013, 01:20 AM
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Re: 2014 Grand Cherokee information - Australia

NAME THESE DEALERS + SHAME THEM, put on face book , USA Jeep sites, internet -under Jeep Dealers, where ever possible. Let other people know , before they too become victims of these RIP OFF DEALERS . If it was me, I would still complain to Jeep Australia + Jeep USA , let them know whats going on...
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  #4920  
Old 07-09-2013, 02:23 AM
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Re: 2014 Grand Cherokee information - Australia

Caroline springs had 2 black and 1 billet CRD Overlands on order when we bought ours a couple of weeks ago. They might still be available? Due in at the end of July
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