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  #6913  
Old 09-12-2013, 10:59 PM
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Re: 2014 Grand Cherokee information - Australia

Awfully quiet here today! (Crickets in the background).....
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  #6914  
Old 09-12-2013, 11:07 PM
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Re: 2014 Grand Cherokee information - Australia

Fly out for 2 weeks in the bush Monday morning, after 9 months of waiting the Jeep will be ready for pick up Tuesday WTF.
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  #6915  
Old 09-12-2013, 11:33 PM
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Re: 2014 Grand Cherokee information - Australia

WTF???????

Does that mean Wednesday; Thursday; Friday ???

Not sure about these new fangled acronyms.

Only just found out that LOL doesnt mean Lots Of Love!!

Bluey

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  #6916  
Old 09-12-2013, 11:53 PM
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Re: 2014 Grand Cherokee information - Australia

Quote:
Originally Posted by Kevin P View Post
... the Jeep will be ready for pick up Tuesday WTF.
Quote:
Originally Posted by hymer View Post
WTF??????? Does that mean Wednesday; Thursday; Friday ???

Not sure about these new fangled acronyms.

Bluey
That's exceptionally funny.

Maybe when it comes to Jeep deliveries it stands for Wait Till Frustrated... or F'ked off, depending on the current duration.

Strength to youze all waiting,
Steve
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  #6917  
Old 09-13-2013, 12:35 AM
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Re: 2014 Grand Cherokee information - Australia

There is no way I could wait 6 + months for a car.
I take my Hat of to all you guys waiting for your new Jeep.
I would be bouncing off the walls.

When I was looking for my Jeep I went 2 dealers and they told me I would have to wait up to 5 months so I tried a 3rd dealer and they had exactly what I wanted sitting on the showroom floor.
Guess I was just lucky.
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  #6918  
Old 09-13-2013, 03:09 AM
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Re: 2014 Grand Cherokee information - Australia

Got an email today from my dealer, my White Overland CRD is scheduled for delivery to him early next week so I can pick it up next weekend. Especially convenient since I already took the risk and booked the flight when Qantas had a special to go pick it up.
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  #6919  
Old 09-13-2013, 09:27 AM
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To me the extended warranty is useless,
This is not just for extended car warranties, but all extended consumer warranties.
Insurance companies consider them money for jam.
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  #6920  
Old 09-13-2013, 10:46 AM
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Re: 2014 Grand Cherokee information - Australia

so the s*** has finally hit the fan. (I hope i'm allowed to say that here without getting in trouble)

Last weekend mum called me and advised me that the brand new laredo GC just didn't sound right when it started.. (a few clunks and sounds like it's running on three cylinders apparently). A quick call to the Jeep hotline and we were advised that a towtruck will be around to pick it up. (note: we are over 700kms from Perth, and 400kms away from the two closest jeep dealerships). Mum advised the call centre advisor that it would be cheapest for jeep to send it on a truck to perth (on a backload) than to 'hire a tilt-tray and pay for someone to do a 800km round trip'....

So 6am Monday morning a tilt-tray was out front waiting to take it to the dealer 400kms away. This is where all the problems began to start. Apparently they had done diagnostics on the whole vehicle, and the dealer couldn't find anything wrong with it, apart from a 'low engine oil pressure fault' and it apparently runs relatively smooth. The so called dealer has come to the conclusion that we must of ran the engine dry of fuel and have caused damage, something that the jeep warranty won't cover. Apparently 1/4 of a tank of diesel was not enough fuel for the engine to work efficiently (and yes, that is what the customer service guy said), and the fuel light wouldn't have even come on.

Now for the additional information:
-vehicle only has about 900kms on the clock....not 9000kms, 900kms only,
-vehicle has been refueled once near Perth on the trip home and has just under a quarter of a tank of diesel left.
-vehicle has not been thrashed, nor has it seen a piece of gravel.
-mum has a very good knowledge of vehicle maintenance and how things work. (she drives large agricultural machinery and a road-train for most of the year)

Mum has since talked to Jeep over the phone again and got the usual run-around and has been told that the car will not be released until she has paid for the testing work done, 400kms of freight and to get the car back to her and is absolutely heartbroken as she loves her new car more than what Webber seems to let on in this forum.

The dealer we purchased it from in Perth has been contacted and he is going to see what he can do from his end but it doesn't seem to sound too good. We are contemplating getting it put on the back of the truck and sent to the original dealer hoping that they might find something wrong at our cost (on the theory that they are selling more vehicles and we would have a better chance that they would have some vehicle experience at least), otherwise we may have to cut our ties......

My main question is "has anyone else had this issue with their new diesel?"
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  #6921  
Old 09-13-2013, 11:02 AM
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Re: 2014 Grand Cherokee information - Australia

Man that's another horror story that I just don't want to hear. I empathise...

But on the aspect of the vehicle being released... just turn up and announce that you are there to collect it. Now. Advise them their p!ss-ant financial claim is insufficient grounds to use your ~$60k vehicle as leverage to extort immediate payment from you. Let them know the clock is running on damages for disrupting your planned activities.

The cops probably won't help... lawyers will d!ck around... hey there's a massive contingent of bikers in Perth just now...

It's my understanding that it's illegal to withhold a vehicle in these situations. Who's actually holding it from you?

Cheers,
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  #6922  
Old 09-13-2013, 11:11 AM
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Re: 2014 Grand Cherokee information - Australia

Hey... ummm, wouldn't the ECU log a "low fuel rail pressure" if you ran it out of diesel???

Ah, yessir... I think it would.

Steve
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  #6923  
Old 09-13-2013, 11:43 AM
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Re: 2014 Grand Cherokee information - Australia

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Originally Posted by Barboots View Post
Man that's another horror story that I just don't want to hear. I empathise...

But on the aspect of the vehicle being released... just turn up and announce that you are there to collect it. Now. Advise them their p!ss-ant financial claim is insufficient grounds to use your ~$60k vehicle as leverage to extort immediate payment from you. Let them know the clock is running on damages for disrupting your planned activities.

The cops probably won't help... lawyers will d!ck around... hey there's a massive contingent of bikers in Perth just now...

It's my understanding that it's illegal to withhold a vehicle in these situations. Who's actually holding it from you?

Cheers,
Steve
Steve,

I would assume that it would have logged that in ECU log definitely, but wouldn't it come up with 'low fuel pressure' rather than 'low oil pressure'??? and from the commentary suggested by JA would require no less than 1/4 of a tank of diesel in the car at all times? 1/4 of a tank is still a fair few kms!

I have a scanguage 2 in the hilux and love it because if i have an engine fault code come up on my (or my friends) car, a quick Google can tell me what the issue is. Unfortunately I'm here in Radelaide, Mum is in Esperance and the car is 400kms away from her.

I am not going to mention dealer names here, but i'm sure you could narrow it down to 4 hours from Esperance and 6 hours from Perth quite easily. Supposedly that dealer is holding it until we cover the costs for Jeep Australia. I wish it was as easy as to going over to pick it up, but unfortunately we are in between a rock and a hard place as the only vehicle Simone currently has is a clients work vehicle.

On a side note, I did see that 1000 rebels bikies have descended upon the great city of Perth today (and some are staying in the same hotel as my friends from over here)..... I wonder if they could shed some ummmm 'light' on the situation on their way back?


[Note: and for any government official who may be reading this, that was meant to be a joke and i have got no associations with any bikie group at all]
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  #6924  
Old 09-13-2013, 11:56 AM
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Re: 2014 Grand Cherokee information - Australia

Well with problems like these we all should have a bikie affiliation

Something doesn't add up with the ECU error code story. Push for a printout or screen-shot? I'm with you... whilst diesel is an oil, the low oil pressure fault definitely should relate to the black stuff in the sump! Nothing to do with you either... but a possible reason for the car to run rough. Defective oil filter intermittently choking supply?

Mate just let them know you're having the vehicle collected and organise it yourself. Whilst they can refuse to deliver the vehicle back to you... it's yours to collect. Personally I'd fly in and recover it, and do a bit of while I was there

Oh, I almost forgot. I ran my first tank real low. When you started the car the gauge didn't register anything. When I filled it, it took more than the stated fuel capacity, thus forming direct proof that the JA story is total and utter bullsh!t. Not that we needed it hey?

Over and Out,
Steve
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