Go Back   Jeep Garage - Jeep Forum > Jeep Platform Discussion > Grand Cherokee - WK2 - > Export Grand Cherokee 2011+

Join Jeep Garage Today
Reply
 
Thread Tools Display Modes
 
  #1  
Old 07-08-2014, 01:21 AM
race4life's Avatar
Premium Member
My Jeep: 2014 3.0L WK2
 
Join Date: May 2014
Location: Melbourne, Australia
Posts: 50
Thanks: 9
Thanked 1 Time in 1 Post
Rep Power: 188
race4life is on a distinguished road
All Uconnect settings lost.

I started the jeep after being away for about 5 days. I noticed that the SRT logo came up instead of Jeep. And there were no settings to choose.. No option for heated seats or heated steering wheel.

The jeep also didnt start at the first go. It cranked and didn't start up. But i triesd it again and it started.

Any ideas on what could be wrong? I tried the soft reboot by holding the mute and tube buttons but that didn't change anything.
I will post pictures of the issue in a couple of hours!
__________________

__________________
White CRD Limited WK2 Black Interior. 1st 4wd

Status:
Jeeping around Melbourne

Mods:
Door Sills. Rear mud flaps- TBD. Plastidip 20" wheels - TBD. Jeep Garage sticker on back window.
Reply With Quote
  #2  
Old 07-08-2014, 02:01 AM
SNUKE's Avatar
Premium Member
My Jeep: 2014 3.0L WK2
 
Join Date: Jan 2013
Location: Sydney, Aus
Posts: 2,843
Thanks: 68
Thanked 266 Times in 216 Posts
Rep Power: 5523
SNUKE has a reputation beyond reputeSNUKE has a reputation beyond reputeSNUKE has a reputation beyond reputeSNUKE has a reputation beyond reputeSNUKE has a reputation beyond reputeSNUKE has a reputation beyond reputeSNUKE has a reputation beyond reputeSNUKE has a reputation beyond reputeSNUKE has a reputation beyond reputeSNUKE has a reputation beyond reputeSNUKE has a reputation beyond repute
Garage
Re: All Uconnect settings lost.

You have had a full engineering reset, very odd that it has happened all by itself. After several minutes to hours, it should all come back to normal. When I intentionally did an engineering reset I had no idea that would give me the SRT logo and have a different theme and options missing.
Chill, nothing too major, you will just need to re-enter all settings again once it settles down.
It took about 20 mins for mine to get back to normal, but Willx has said it can take hours.
__________________

__________________
I'm just want it for the "shorter headlamps".

MY14 GC Limited, 3.0 CRD, Lux II, Granite Crystal, 18" Wheels, Tubular Side Steps.
Could I get my avatar much larger?
Ordered: July 7 2013 Delivered Nov 25th
Reply With Quote
  #3  
Old 07-08-2014, 03:30 PM
race4life's Avatar
Premium Member
My Jeep: 2014 3.0L WK2
 
Join Date: May 2014
Location: Melbourne, Australia
Posts: 50
Thanks: 9
Thanked 1 Time in 1 Post
Rep Power: 188
race4life is on a distinguished road
Re: All Uconnect settings lost.

Thanks Snuke. I will check it out this morning and update on this. Weird that the reset happened without user interaction .. Will bring this up during the 10k service.


Sent from my iPad using JeepGarage
__________________
White CRD Limited WK2 Black Interior. 1st 4wd

Status:
Jeeping around Melbourne

Mods:
Door Sills. Rear mud flaps- TBD. Plastidip 20" wheels - TBD. Jeep Garage sticker on back window.
Reply With Quote
  #4  
Old 07-08-2014, 05:49 PM
race4life's Avatar
Premium Member
My Jeep: 2014 3.0L WK2
 
Join Date: May 2014
Location: Melbourne, Australia
Posts: 50
Thanks: 9
Thanked 1 Time in 1 Post
Rep Power: 188
race4life is on a distinguished road
Re: All Uconnect settings lost.

It's normal this morning with all the settings retained. The only thing that still doesn't work is the easy exit which didn't work before the issue anyway. This was so random.


Sent from my iPad using JeepGarage
__________________
White CRD Limited WK2 Black Interior. 1st 4wd

Status:
Jeeping around Melbourne

Mods:
Door Sills. Rear mud flaps- TBD. Plastidip 20" wheels - TBD. Jeep Garage sticker on back window.
Reply With Quote
  #5  
Old 07-08-2014, 07:28 PM
allypally's Avatar
Premium Member
My Jeep: 2012 3.0L WK2
 
Join Date: Aug 2011
Location: NW Sydney
Posts: 2,159
Thanks: 24
Thanked 125 Times in 104 Posts
Rep Power: 55559
allypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond repute
Re: All Uconnect settings lost.

The UConnect occasionally does unexplained things.
For example, I lost all satellites in the GPS for 24hrs. Several reboots did nothing. I was thinking that the GPS lead may have fallen out.
Came back as good as gold the following day. Go figure.
__________________
MY12 Overland CRD
Cherry Red
Saddle Interior.
Front Recovery Hook.
Reply With Quote
  #6  
Old 07-08-2014, 08:21 PM
DCRSRT's Avatar
Premium Member
My Jeep: 2014 6.4L WK2
 
Join Date: Jan 2012
Location: Hills District, Sydney Australia
Posts: 1,027
Thanks: 333
Thanked 68 Times in 55 Posts
Rep Power: 1999
DCRSRT is on a distinguished road
Re: All Uconnect settings lost.

Maybe the Uconnect was having a 4th July holiday (albeit a few days late)
__________________
PM me if you want to buy a NEW SRT in Sydney.

MY14 Deep Cherry Red JGC SRT.
Mods: Borla ATAK axle back exhaust. Hawk HP Ceramic Brake Pads. CLS headlight ribbon mod.
Reply With Quote
  #7  
Old 07-08-2014, 09:00 PM
SNUKE's Avatar
Premium Member
My Jeep: 2014 3.0L WK2
 
Join Date: Jan 2013
Location: Sydney, Aus
Posts: 2,843
Thanks: 68
Thanked 266 Times in 216 Posts
Rep Power: 5523
SNUKE has a reputation beyond reputeSNUKE has a reputation beyond reputeSNUKE has a reputation beyond reputeSNUKE has a reputation beyond reputeSNUKE has a reputation beyond reputeSNUKE has a reputation beyond reputeSNUKE has a reputation beyond reputeSNUKE has a reputation beyond reputeSNUKE has a reputation beyond reputeSNUKE has a reputation beyond reputeSNUKE has a reputation beyond repute
Garage
Re: All Uconnect settings lost.

Quote:
Originally Posted by allypally View Post
For example, I lost all satellites in the GPS for 24hrs.
This is the 24hr period your nav system actually routed you correctly.
__________________
I'm just want it for the "shorter headlamps".

MY14 GC Limited, 3.0 CRD, Lux II, Granite Crystal, 18" Wheels, Tubular Side Steps.
Could I get my avatar much larger?
Ordered: July 7 2013 Delivered Nov 25th
Reply With Quote
  #8  
Old 07-08-2014, 09:03 PM
allypally's Avatar
Premium Member
My Jeep: 2012 3.0L WK2
 
Join Date: Aug 2011
Location: NW Sydney
Posts: 2,159
Thanks: 24
Thanked 125 Times in 104 Posts
Rep Power: 55559
allypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond repute
Re: All Uconnect settings lost.

Yes. Snuke. You are correct, however it did take me across the Hawkesbury River, where there was no bridge.
__________________
MY12 Overland CRD
Cherry Red
Saddle Interior.
Front Recovery Hook.
Reply With Quote
  #9  
Old 07-09-2014, 07:53 AM
Member
My Jeep: 2014 3.0L WK2
 
Join Date: Mar 2013
Location: Brisbane QLD Australia
Posts: 732
Thanks: 13
Thanked 28 Times in 23 Posts
Rep Power: 2065
iboughtajeep has a reputation beyond reputeiboughtajeep has a reputation beyond reputeiboughtajeep has a reputation beyond reputeiboughtajeep has a reputation beyond reputeiboughtajeep has a reputation beyond reputeiboughtajeep has a reputation beyond reputeiboughtajeep has a reputation beyond reputeiboughtajeep has a reputation beyond reputeiboughtajeep has a reputation beyond reputeiboughtajeep has a reputation beyond reputeiboughtajeep has a reputation beyond repute
I think Uconnect is a chick. Does what it wants when it wants.
__________________
2014 Maximum Steel Overland, but the misses won't let me drive it!
Reply With Quote
  #10  
Old 07-09-2014, 11:14 PM
race4life's Avatar
Premium Member
My Jeep: 2014 3.0L WK2
 
Join Date: May 2014
Location: Melbourne, Australia
Posts: 50
Thanks: 9
Thanked 1 Time in 1 Post
Rep Power: 188
race4life is on a distinguished road
Re: All Uconnect settings lost.

It happened again this morning. SRT logo and no usual settings. Its a pity I am going to the snowfields this weekend or else it would have been straight to the dealer.

It looks like it happens only when its extremely cold (was about 4C this morning where I live) so was hoping to get the automatic steering and heated seat on..

ah well.. hopefully it will be ok for the weekend.

Snuke, would you recommend I do an engineering reset anyway ?
__________________
White CRD Limited WK2 Black Interior. 1st 4wd

Status:
Jeeping around Melbourne

Mods:
Door Sills. Rear mud flaps- TBD. Plastidip 20" wheels - TBD. Jeep Garage sticker on back window.
Reply With Quote
  #11  
Old 07-10-2014, 01:26 AM
SNUKE's Avatar
Premium Member
My Jeep: 2014 3.0L WK2
 
Join Date: Jan 2013
Location: Sydney, Aus
Posts: 2,843
Thanks: 68
Thanked 266 Times in 216 Posts
Rep Power: 5523
SNUKE has a reputation beyond reputeSNUKE has a reputation beyond reputeSNUKE has a reputation beyond reputeSNUKE has a reputation beyond reputeSNUKE has a reputation beyond reputeSNUKE has a reputation beyond reputeSNUKE has a reputation beyond reputeSNUKE has a reputation beyond reputeSNUKE has a reputation beyond reputeSNUKE has a reputation beyond reputeSNUKE has a reputation beyond repute
Garage
Re: All Uconnect settings lost.

Exactly what I was thinking, do a full engineering reset yourself. Can't hurt, may help.
If that doesn't work, reinstall the firmware.
__________________
I'm just want it for the "shorter headlamps".

MY14 GC Limited, 3.0 CRD, Lux II, Granite Crystal, 18" Wheels, Tubular Side Steps.
Could I get my avatar much larger?
Ordered: July 7 2013 Delivered Nov 25th
Reply With Quote
  #12  
Old 07-10-2014, 10:22 PM
race4life's Avatar
Premium Member
My Jeep: 2014 3.0L WK2
 
Join Date: May 2014
Location: Melbourne, Australia
Posts: 50
Thanks: 9
Thanked 1 Time in 1 Post
Rep Power: 188
race4life is on a distinguished road
Re: All Uconnect settings lost.

Quote:
Originally Posted by SNUKE View Post
Exactly what I was thinking, do a full engineering reset yourself. Can't hurt, may help.
If that doesn't work, reinstall the firmware.
Performed a full eng reset. Lets hope it sticks the settings in snow tomorrow
__________________

__________________
White CRD Limited WK2 Black Interior. 1st 4wd

Status:
Jeeping around Melbourne

Mods:
Door Sills. Rear mud flaps- TBD. Plastidip 20" wheels - TBD. Jeep Garage sticker on back window.
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Uconnect Settings Difference Depending on Start Method shad0whawk Audio/Visual/Navigation 4 08-13-2013 08:48 PM
2014 Uconnect problem - settings won't stick?!? Wino Audio/Visual/Navigation 2 08-11-2013 10:34 PM
Uconnect Settings mka18 Trouble Shooting/Problems/Service 2 04-17-2013 07:18 AM
Lost UConnect 7upstang Audio/Visual/Navigation 4 06-26-2011 09:24 AM

Powered by vBadvanced CMPS v3.2.3

All times are GMT -5. The time now is 08:02 PM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
Copyright 2012 - JeepGarage.Org
The Jeep Grand Cherokee Owners Community