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  #145  
Old 10-15-2013, 08:45 PM
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Re: Anyone Interested In Petitioning HQ in US?

NZ owners are saying it is now 20,000, was 10,000.

here is one of the many references I found for this.

Revised service interval for Aus & NZ?
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  #146  
Old 10-16-2013, 09:52 PM
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Re: Anyone Interested In Petitioning HQ in US?

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Originally Posted by SNUKE View Post
NZ owners are saying it is now 20,000, was 10,000.

here is one of the many references I found for this.

Revised service interval for Aus & NZ?
Southport Jeep told me last service the schedule is under heavy review, more emphasis on "check"rather than "replace".
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  #147  
Old 10-16-2013, 10:39 PM
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Re: Anyone Interested In Petitioning HQ in US?

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Originally Posted by SNUKE View Post
NZ owners are saying it is now 20,000, was 10,000.

here is one of the many references I found for this.

Revised service interval for Aus & NZ?
On one of my recent friendly chats with Jeep Aust i brought this subject up and they said that they were very aware of this.
Some one like myself who only uses the Jeep as a second car and may only do 3000 ks in 6 months if i'm not towing my van find the 6 month service interval a great inconvenience and expensive procedure.
My neighbour who does high kilometres spent over $4000 in servicing in 12 months of ownership.

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  #148  
Old 10-17-2013, 02:16 AM
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I had my car serviced on Tuesday and discussed with the manager the chances of going to fixed price. He also said this was under review by jeep aus. The dealership is multi brand - Suzuki, Mitsubishi etc etc and the only brand they have without fixed price servicing is Jeep. Agh!
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  #149  
Old 10-17-2013, 03:25 AM
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It's stupid. NZ, US & Europe are all 20,000 isn't it??
Normally I would check but on mobile.
I sent a question to "Ask Smithy" about this very point the other day, no answer yet if there will ever be one.
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  #150  
Old 10-18-2013, 03:09 PM
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Re: Anyone Interested In Petitioning HQ in US?

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Southport Jeep told me last service the schedule is under heavy review, more emphasis on "check"rather than "replace".
I love that description. I wonder exactly what the term HEAVY applies to.
My guess it refers to the legal dept trying to put jargon to it, or the accounting dept who need to ensure there is lots of aftersales money coming into the dealers coffers, as afterall, they did promise them a great continual stream of servicing money when they signed up. If they now turn around and tell the dealers that "Oops. the public are not as dumb as we thought, and we can no longer rip them off with this double up on servicing charges, we have to reduce your profits".
That describes the word HEAVY. If you consider Jeep Australia's interpretation of the word REVIEW, it more than likely means give it to a work experience primary school student (like those who daily answer the Jeep Customer Service phones) and ask them to doodle pictures of smiley faces on it, then use it to wipe the desk with.
Surely I do not sound cynical?
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  #151  
Old 10-19-2013, 05:22 PM
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Re: Anyone Interested In Petitioning HQ in US?

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Surely I do not sound cynical?
Not at all!
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  #152  
Old 10-19-2013, 05:39 PM
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Re: Anyone Interested In Petitioning HQ in US?

ACCC ? Unless they have a good reason ......
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  #153  
Old 10-19-2013, 11:44 PM
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Re: Anyone Interested In Petitioning HQ in US?

Quote:
Originally Posted by allypally View Post
........ it more than likely means give it to a work experience primary school student (like those who daily answer the Jeep Customer Service phones) and ask them to doodle pictures of smiley faces on it, then use it to wipe the desk with.
Surely I do not sound cynical?
PRICELESS!!!!
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  #154  
Old 06-12-2014, 08:06 PM
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Re: Anyone Interested In Petitioning HQ in US?

Worth giving the couriermail a look today. Brisbane guy has registered a cause on kickstarter to raise money to destroy his jeep because jeep australia refuse to rectify non-stop vehicles defects....... good ole' jeep customer service at it again :-)

No Cookies | The Courier-Mail

Destroy My Jeep™ |
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