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  #1  
Old 07-30-2015, 11:56 PM
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best place to service and warranty a jeep in sydney

Hi Guys,

I got my jeep from a large dealer in the Hills area that I personally wouldnt let touch my jeep let a lone try to service or fix issues with it (I know some one that worked there and the few dealing i have had with them are terrible - the salesperson was great so the purchase experience was quite good)

any way - whats the best dealer for service and warranty within 2 hours of sydney (if any one knows)

I think I am leaning to SVM (Scuderia Veloce Motors) happy to travel.

I have all the TSB's to do including cruise control and the rear shock mounts. I also have a drivers seat that wont work most of the time and every 2 months or so the whole car goes dead for 5 minutes (no power for anything - remotes wont work, zero nada nothing) . Now i keep a beer in the car so I can just get out and have a nice drink while it comes back to life (people on a car ferry wernt that impressed but it wasnt going any where)

I have done all the services my self but happy to get this one (60,000) done at the same dealer.

cheers

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  #2  
Old 07-31-2015, 12:13 AM
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Re: best place to service and warranty a jeep in sydney

From previous comments, many lean towards Macarthur Jeep at Narellen. One recent comment said the Blacktown dealer did a good service.
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Old 07-31-2015, 12:49 AM
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Re: best place to service and warranty a jeep in sydney

Alan, you not a fan of Penrith, isn't that where you go? They did my DPF limp mode (closest dealer to tow to) and the two outstanding Recalls that Waitara (I can't recommend) failed to do. I know Penrith is supposed to have a crazy queue in the morning.
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Old 07-31-2015, 02:08 AM
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Re: best place to service and warranty a jeep in sydney

Quote:
Originally Posted by allypally View Post
From previous comments, many lean towards Macarthur Jeep at Narellen. One recent comment said the Blacktown dealer did a good service.
Yes, can recommend Macarthur Jeep (even though Big Skiddy would disagree with me on that point . )

Hint: Book early - I normally lock in a date two weeks prior to due service and thus I am always assured of a loan car.
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Old 07-31-2015, 02:27 AM
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Re: best place to service and warranty a jeep in sydney

Yes, if you like to queue Penrith is the place to go.

I've been to Narellan several times and agree that it is pretty good, even though they "forgot" to do my car last time.

Castle Hill is a dump. Dilapidated buildings and sad grumpy staff who make crap up and don't know what is in a book service.

My recent service at Blacktown was very good - admittedly it was a simple minor service, but perfectly happy with them.


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Old 08-01-2015, 11:00 PM
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Re: best place to service and warranty a jeep in sydney

I used to go to Penrith, but the last time I went they did stupid things, so gave them a miss. I have also moved out of Sydney to Wollongong, so Narellan is more convenient. I have not heard anything good, or bad, about my local Wollongong dealer.
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Old 08-04-2015, 07:39 AM
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Re: best place to service and warranty a jeep in sydney

The only two I have used, before the warranty ran out with lots of issues unresolved, was Waitara and Castle Hill. They suck! But maybe it is about FCA just not doing the right thing. Sell a lot of cars - and to hell about service.
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Old 08-07-2015, 02:35 AM
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Re: best place to service and warranty a jeep in sydney

I highly recommend SVM @ Chatswood, I have had a few issues and they took care of it professionally each time.
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Old 08-14-2015, 02:25 AM
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Re: best place to service and warranty a jeep in sydney

I would avoid Five Dock Jeep, (Five Dock C.J.D).
Do your research on customer comments from this dealer re their service department before hand and you will see why.
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Old 08-15-2015, 07:16 AM
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Re: best place to service and warranty a jeep in sydney

I have had some work done at Rosebery (Suttons City) bought the car from Waitara (cheapest by faaaarrrrrrr, got a deal that i think they made a mistake on ahaha) but my local dealer is actually Tynan in the Sutherland Shire, which are absolutely hopeless. Do not even bother, went there with my previous Chrysler for some warranty work and they forgot to put back in the air filter and air intake, then with my current Jeep they had to replace a wire under the drivers pedals and managed to get the carpet caught in the mechanism for the brake and it wouldn't work properly ( i tend to use my brakes to stop, so it was really inconvenient)
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Old 08-16-2015, 04:56 AM
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Re: best place to service and warranty a jeep in sydney

I work about 500yards from the Tynan service centre but refuse to go there, as they've messed me around with my previous cars (Subaru's) and a couple of the work vehicles.
It's 20km further but I take it to Suttons Roseberry. No major complaints but I've only done 2 service with them so far and the DPF software update.
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Old 08-16-2015, 05:36 AM
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Re: best place to service and warranty a jeep in sydney

Quote:
Originally Posted by Steve1307 View Post
I work about 500yards from the Tynan service centre but refuse to go there, as they've messed me around with my previous cars (Subaru's) and a couple of the work vehicles.

It's 20km further but I take it to Suttons Roseberry. No major complaints but I've only done 2 service with them so far and the DPF software update.

It's funny how many of us 'Shire'ys simply avoid Tynan. They truly have a horrible reputation in the shire and I haven't met a happy client of theirs yet.



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