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Engine failure

9K views 20 replies 7 participants last post by  clarklaflare 
#1 ·
Ok, so we driving along towing our caravan and the engine makes a rattle and stops. The dealer checks out the electronics, no codes, they turn the engine by hand and after about half a turn they hear a rattle. A week later they still don't know what the problem is as Chrysler Australia won't let them tear the motor down. I know enough about engines to know it,s a mechanical issue. It's a 2014 3.0 CRD. Any ideas?
 
#2 ·
Wow Peter... talk about being hamstrung. How many kays are on the clock? Does it still start, or even crank over???

I can't imagine how Head Office expect the problem to be progressed from outside the motor when the little man with the hammer is busy running amok inside! I hope there's some sense soon.

Cheers,
Steve
 
#5 ·
Peter,
Sorry you've had this setback in your plans and hope your disappointment is short lived.

From your description of the rattle noise when the engine was turned over by hand, I suspect the internals experienced a connecting rod bearing failure due to lubrication breakdown.

Unfortunately, these failures have been occurring all to frequently with the 3L diesels but typically have been within the mfg warranty period. The reason for Chrysler not wanting your dealer to tear down the engine, is probably because they first want an oil analysis in order to verify what they already know. In any event, you should expect an engine replacement to be forth coming.

Hope the entire process is handled courteously and expeditiously. Please keep the forum updated as this plays out.


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#9 ·
First one I've heard on in Oz, seems to be related to towing and 8th gear? They are moving to 5w40 oil to try to prevent it.
 
#11 ·
Hi Peter, sorry to hear of your bad luck. I'm pleased that you appear to be getting a quick result (by FCA stds), it wouldn't have happened like this 12-18 months ago.
Were you miles from home when it happened?

My White Laredo goes in for it's 40K service on Monday and it make me a little nervous as now I'm retired I'm gearing up to go traveling.

Like the others have said, any info you can glean out of the dealer would be appreciated.

Best wishes for a speedy (well you'll be running it in) return to the road.

Regards Trev
 
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#15 ·
So Peter, you are now two weeks into the dealer's original estimate of time to repair. Have you personally been in contact with FCA, or is this latest update just what the dealer is telling you now? This position would be a totally opposite direction to what your previous update indicated. Possible your dealer contact may just be speculating, not really having a schedule update to give you.


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#19 ·
Our van is a Cell Homestead at 28ft, Tare weight is 2800kg, we were at about 3300kg when the engine failed, so within the weight limits of the Jeep.

Valley Jeep in Morwell have been great. It would seem that the dealers are let down by FCA.

Usual story - let down by FCA....

Hope things get sorted for you quickly. Wonder if your dealer has mechanics who can change an engine?


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