Go Back   Jeep Garage - Jeep Forum > Jeep Platform Discussion > Grand Cherokee - WK2 - > Export Grand Cherokee 2011+

Join Jeep Garage Today
Reply
 
Thread Tools Display Modes
 
  #13  
Old 11-13-2012, 05:15 PM
allypally's Avatar
Premium Member
My Jeep: 2012 3.0L WK2
 
Join Date: Aug 2011
Location: NW Sydney
Posts: 2,171
Thanks: 24
Thanked 128 Times in 106 Posts
Rep Power: 55617
allypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond repute
Re: GPS points of interest

Maps are released qtrly by Navteq. However, the arrangement between Navteq and Chrysler, as actually with the dealers.
Dealers can opt to purchase maps either qtrly, or 6mthly or annually.
Most dealers, from what I have heard, opt for the annual update only. Therefore, the maps supplied in a new Jeep could in fact be upto 3 versions out of date.

Interestingly, although the Nav screen indicates that you can purchase maps directly from Navteq, (see post #10) you can't. The arrangement between Navteq and Chrysler, forced them to remove mapping upgrades from their website, to force owners to buy at the inflated Jeep prices through dealers.
I suspect that may be an issue for the ACCC, where price gouging is setup by having a monopoly. i.e. unfair trade practices.
__________________

__________________
MY12 Overland CRD
Cherry Red
Saddle Interior.
Front Recovery Hook.
Reply With Quote
  #14  
Old 11-14-2012, 05:11 AM
COLCRD's Avatar
Member
My Jeep: 2013 3.0L WK2
 
Join Date: Oct 2012
Location: Sydney
Posts: 128
Thanks: 0
Thanked 3 Times in 3 Posts
Rep Power: 896
COLCRD is just really nice
Garage
Re: GPS points of interest

This is my system info
Attached Images
File Type: jpg DSCN0155.jpg (532.2 KB, 8 views)
__________________

__________________
MY 2013 3.0 CRD Overland
Rock Rails, Tow Bar, Skid Plates, Front Recovery Hook
Reply With Quote
  #15  
Old 11-14-2012, 05:12 AM
COLCRD's Avatar
Member
My Jeep: 2013 3.0L WK2
 
Join Date: Oct 2012
Location: Sydney
Posts: 128
Thanks: 0
Thanked 3 Times in 3 Posts
Rep Power: 896
COLCRD is just really nice
Garage
Re: GPS points of interest

Quote:
Originally Posted by Matty470 View Post
This is the case.
I have a very good mate who supplies a lot of OEM tracking and nav systems. He knows the people at Navteq.
He looked at my maps last weekend and my version (below).
The first part of the code, A1112, means the database is 4th quarter 2011, so relatively recent.


Basically it is going to be up to CJD Australia or the parent company in the US to re-write the way it calculates and displays its data.
How do I get to this screen?
__________________
MY 2013 3.0 CRD Overland
Rock Rails, Tow Bar, Skid Plates, Front Recovery Hook
Reply With Quote
  #16  
Old 11-19-2012, 12:48 AM
Swampy's Avatar
Premium Member
My Jeep: 2012 3.0L WK2
 
Join Date: Jul 2011
Location: Oakford, Western Australia
Posts: 651
Thanks: 2
Thanked 26 Times in 24 Posts
Rep Power: 34624
Swampy has a reputation beyond reputeSwampy has a reputation beyond reputeSwampy has a reputation beyond reputeSwampy has a reputation beyond reputeSwampy has a reputation beyond reputeSwampy has a reputation beyond reputeSwampy has a reputation beyond reputeSwampy has a reputation beyond reputeSwampy has a reputation beyond reputeSwampy has a reputation beyond reputeSwampy has a reputation beyond repute
Re: GPS points of interest

I have just got off the phone with CJD customer help line again, 3rd time in 2 weeks (1300 133 079) and they are still following up on the navigation system issues. I intend to persue this one as the system really is substandard.

I do have a case number and I encourage all others with Navigation system issues to ring up, explain the issues and be sure to get a case number. Maybe if they get enough peolple with complaints and unresolved case numbers they may try harder to do something about it.

I've also informed them that if they can't resolve it I will be opening a case file with the ACCC and persuing it that way. It's been 12 months since I first raised the issue with them. Enough is enough.

Love the Jeep, hate the Nav system.
__________________
Regards

Swampy

JGC Overland CRD, Deep Cherry Red

"I'm just here for the biscuits!"
Reply With Quote
The Following User Says Thank You to Swampy For This Useful Post:
  #17  
Old 11-19-2012, 01:24 AM
Matty470's Avatar
Premium Member
My Jeep: 2012 3.0L WK2
 
Join Date: Mar 2012
Location: Melb, AUS
Posts: 350
Thanks: 13
Thanked 18 Times in 15 Posts
Rep Power: 2515
Matty470 has a reputation beyond reputeMatty470 has a reputation beyond reputeMatty470 has a reputation beyond reputeMatty470 has a reputation beyond reputeMatty470 has a reputation beyond reputeMatty470 has a reputation beyond reputeMatty470 has a reputation beyond reputeMatty470 has a reputation beyond reputeMatty470 has a reputation beyond reputeMatty470 has a reputation beyond reputeMatty470 has a reputation beyond repute
Re: GPS points of interest

Quote:
Originally Posted by COLCRD View Post
How do I get to this screen?
COLCRD,
In the Nav main menu, press the units menu button and then select the database info button on the screen.

Cheers,
Matty
__________________
MY12 Mineral Grey Overland CRD.
Reply With Quote
  #18  
Old 11-19-2012, 05:29 AM
COLCRD's Avatar
Member
My Jeep: 2013 3.0L WK2
 
Join Date: Oct 2012
Location: Sydney
Posts: 128
Thanks: 0
Thanked 3 Times in 3 Posts
Rep Power: 896
COLCRD is just really nice
Garage
Re: GPS points of interest

Thanks Matty
__________________
MY 2013 3.0 CRD Overland
Rock Rails, Tow Bar, Skid Plates, Front Recovery Hook
Reply With Quote
  #19  
Old 11-19-2012, 04:56 PM
Member
My Jeep: 2012 3.0L WK2
 
Join Date: Apr 2012
Location: N.S.W. Australia.
Posts: 63
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 1001
Hellipilot is on a distinguished road
Re: GPS points of interest

Got the 10 000 service yesterday and had the Navigation RRT 12-042 update completed.It mentions the GPS earial too on the service tax invoice.
__________________
Reply With Quote
  #20  
Old 11-19-2012, 05:11 PM
ENFORCER's Avatar
Premium Member
My Jeep: 2014 6.4L WK2
 
Join Date: May 2011
Location: Sydney, Australia
Posts: 2,018
Thanks: 23
Thanked 96 Times in 78 Posts
Rep Power: 322065
ENFORCER has a reputation beyond reputeENFORCER has a reputation beyond reputeENFORCER has a reputation beyond reputeENFORCER has a reputation beyond reputeENFORCER has a reputation beyond reputeENFORCER has a reputation beyond reputeENFORCER has a reputation beyond reputeENFORCER has a reputation beyond reputeENFORCER has a reputation beyond reputeENFORCER has a reputation beyond reputeENFORCER has a reputation beyond repute
Re: GPS points of interest

The update is for the position of the GPS antenna and not getting a good signal.
It has nothing to do with the maps or routing software, so I doubt you will notice much.
__________________
Previous Ride = 2011 JGC CRD Overland
Current Ride = 2014 Silver JGC SRT with Pano, HK and Spider monkeys.
Mods = CLSTech Ribbon Mod

Best 1/4 13.4@102Mph
Reply With Quote
  #21  
Old 11-21-2012, 08:29 PM
allypally's Avatar
Premium Member
My Jeep: 2012 3.0L WK2
 
Join Date: Aug 2011
Location: NW Sydney
Posts: 2,171
Thanks: 24
Thanked 128 Times in 106 Posts
Rep Power: 55617
allypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond repute
Re: GPS points of interest

Quote:
Originally Posted by Swampy View Post
I have just got off the phone with CJD customer help line again, 3rd time in 2 weeks (1300 133 079) and they are still following up on the navigation system issues. I intend to persue this one as the system really is substandard.

I do have a case number and I encourage all others with Navigation system issues to ring up, explain the issues and be sure to get a case number. Maybe if they get enough peolple with complaints and unresolved case numbers they may try harder to do something about it.

I've also informed them that if they can't resolve it I will be opening a case file with the ACCC and persuing it that way. It's been 12 months since I first raised the issue with them. Enough is enough.

Love the Jeep, hate the Nav system.
I also spoke to Customer Service today, complaining about the Nav Routing.
The ditzy sounding girl at the other end claimed to never have heard anything about such issues.
I did point out to her that I had complained about this same issue several months ago, and that at that time they advised they were aware of it and a fix was then in development, and due to be released 4 weeks later. That was months ago.
This girl did not even know what MyGig was, and said that there was probably an issue with the radio. (LOL).
I asked her to open a case number, which she gave as 217761. She also said that there had not been any other similar complaints.
__________________
MY12 Overland CRD
Cherry Red
Saddle Interior.
Front Recovery Hook.
Reply With Quote
  #22  
Old 11-21-2012, 09:43 PM
Swampy's Avatar
Premium Member
My Jeep: 2012 3.0L WK2
 
Join Date: Jul 2011
Location: Oakford, Western Australia
Posts: 651
Thanks: 2
Thanked 26 Times in 24 Posts
Rep Power: 34624
Swampy has a reputation beyond reputeSwampy has a reputation beyond reputeSwampy has a reputation beyond reputeSwampy has a reputation beyond reputeSwampy has a reputation beyond reputeSwampy has a reputation beyond reputeSwampy has a reputation beyond reputeSwampy has a reputation beyond reputeSwampy has a reputation beyond reputeSwampy has a reputation beyond reputeSwampy has a reputation beyond repute
Re: GPS points of interest

Phone back and ask to speak to Tracy. Just say you wanted to check the case Number and the details that they had. Then ask Tracy if she has heard about the issue. She will have as that who I have been dealing with.
__________________
Regards

Swampy

JGC Overland CRD, Deep Cherry Red

"I'm just here for the biscuits!"
Reply With Quote
  #23  
Old 12-04-2012, 02:05 AM
Sege's Avatar
Member
My Jeep: 2012 3.0L WK2
 
Join Date: May 2011
Location: Perth Western Australia
Posts: 182
Thanks: 25
Thanked 2 Times in 2 Posts
Rep Power: 1450
Sege is on a distinguished road
Re: GPS points of interest

Mmmm I wonder if long suffering Jeep Australia customers will get the same service????


http://www.jeepgarage.org/f73/just-g...6-a-50548.html
__________________
Reply With Quote
  #24  
Old 12-04-2012, 02:15 AM
GlennR's Avatar
Member
My Jeep: 2012 3.0L WK2
 
Join Date: Jan 2012
Location: Brisbane
Posts: 854
Thanks: 63
Thanked 25 Times in 23 Posts
Rep Power: 2261
GlennR has a reputation beyond reputeGlennR has a reputation beyond reputeGlennR has a reputation beyond reputeGlennR has a reputation beyond reputeGlennR has a reputation beyond reputeGlennR has a reputation beyond reputeGlennR has a reputation beyond reputeGlennR has a reputation beyond reputeGlennR has a reputation beyond reputeGlennR has a reputation beyond reputeGlennR has a reputation beyond repute
Re: GPS points of interest

I see also the new Hyundai Santa Fe' comes with 3 years free NAVTEQ updates.
__________________

__________________
White Overland CRD
Black Interior, 3500KG Towbar with towpack, Ambo Tints, Aqua ambient lit footwells, Mopar stainless pedals, Mopar Chrome Side Steps, Polished stainless door sill protectors.
Wish List : - Chip, 22's or grow my hair back, shed 20kgs and 10 years, sell the lot and buy an SRT8
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Awful shift points. Will we ever be able to do anything about it? JTS97Z28 Engine Performance/Intakes/Exhausts 41 06-23-2012 08:27 PM
shift points Delofter77 Trouble Shooting/Problems/Service 6 04-28-2012 09:41 PM
Front Recovery Points Just Dwight Interior/Exterior/Visual 5 04-17-2012 04:09 AM
trail points? wtf? DavidESchiller Grand Cherokee - WK 6 11-15-2010 07:55 PM
Shift Points Robert Palmer Grand Cherokee - WK 11 07-16-2009 01:11 AM

Powered by vBadvanced CMPS v3.2.3

All times are GMT -5. The time now is 11:29 AM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
Copyright 2012 - JeepGarage.Org
The Jeep Grand Cherokee Owners Community

JeepGarage.org is in no way associated with or endorsed by Chrysler Group LLC.