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  #157  
Old 06-14-2015, 06:11 AM
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Re: Grand Cherokee in the media

Try this one.

http://www.smh.com.au/business/fiat-...13-ghn2e2.html


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  #158  
Old 06-14-2015, 06:14 AM
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Re: Grand Cherokee in the media

Beat me to it.

Once a thief.....And guess what, he became a lawyer.


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  #159  
Old 06-14-2015, 07:50 AM
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Re: Grand Cherokee in the media

Quote:
Originally Posted by GMWK2 View Post
Beat me to it.

Once a thief.....And guess what, he became a lawyer.


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They have hit the nail on the head with this:

“All the publicity about their recalls, bad reliability and now the scandal with their executives, it’s not good,” said the dealer source.

Dealers that News Corp Australia spoke to were concerned that customer support, particularly around warranty claims, had fallen by the wayside in recent years while the car company was embroiled in controversy.

“They leave them (customers) hanging, now we know why,” said the dealer. “They were too busy splashing the cash and having a good time than looking after the customer.”

The dealers say they are “caught in the middle” of disagreements between customers and Jeep head office when it comes to warranty claims.

“The customer is yelling at us. We’re banging our fists with head office to get people’s cars fixed and it just falls on deaf ears. No wonder they’re in the s***. It’s going to be a long road back let me tell you.”

Another FCA dealer told News Corp Australia: “Every car company is trying to look after customers better. The difference is the others are at least trying. Jeep just talks the talk.”
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  #160  
Old 06-14-2015, 08:36 PM
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Re: Grand Cherokee in the media

This bit is interesting:

Another dealer said the Federal Court action had added to the Jeep brand’s recent woes and was affecting sales.
Last month, when the claim was made public, Jeep sales dropped by 9 per cent in a market that was down by 1.3 per cent, according to figures from the Federal Chamber of Automotive Industries.


I had a look at recent vfacts reports, and Grand Cherokee sales are down from ~1400 a month to under 1000.


May - 988
April - 989
March - 1197
February - 1134
January - 1008


But there was a suggestion some of the slow sales was due to fumigation delays.

Oh, and I didn't realise this, but the GC beat the Prado for total sales last year:
Large SUVs under $70K dropped 0.8 per cent, though the segment-winning Jeep Grand Cherokee climbed 28.2 per cent to 16,582 sales to oust the Toyota Prado (16,112) and Kluger (11,484).
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  #161  
Old 06-14-2015, 08:47 PM
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Re: Grand Cherokee in the media

CA's Alborz Fallah's opinion just published -

The Fiat Chrysler versus Clyde Campbell saga: Why we are going to need a bigger boat
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  #162  
Old 06-14-2015, 09:07 PM
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Re: Grand Cherokee in the media

A good read, seems he was lucky to be there when the new Jeep arrived and pricing was aggressive enough to see it boom. He rode the wave and full of hubris felt he could get away with anything.

It certainly does explain the lack of planning around parts and the poor support for customers and dealers. They didn't care by then, it was a big party.
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  #163  
Old 06-14-2015, 09:46 PM
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Re: Grand Cherokee in the media

Funny:
The Hawk: Ex-Fiat Chrysler boss's wife's hairdresser given free car

It's a little more surprising that a suburban hairdresser named "Karlose" also qualified for the Jeep ambassador program. Maybe it had something to do with the fact he ensured Clyde's wife, Simone Campbell, was at her sparkling best for the many red carpet events she liked to attend.
In return Karlose the hairdresser was given a bright red Jeep Wrangler to drive. Still has it, in fact.
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  #164  
Old 06-14-2015, 11:06 PM
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Re: Grand Cherokee in the media

Quote:
But there was a suggestion some of the slow sales was due to fumigation delays
Sales presumably are booked once a deposit is paid. they don't wait for delivery and what dealer would tell a potential deposit (sorry, "customer") that delivery would be delayed and risk the sale falling through?
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  #165  
Old 06-14-2015, 11:33 PM
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Re: Grand Cherokee in the media

Quote:
Originally Posted by GMWK2 View Post
Sales presumably are booked once a deposit is paid. they don't wait for delivery and what dealer would tell a potential deposit (sorry, "customer") that delivery would be delayed and risk the sale falling through?
The vfacts stats are based on registrations, AFAIK.
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  #166  
Old 07-01-2015, 10:17 PM
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Re: Grand Cherokee in the media

Just for fun.

Harry Kewell accused of making personal payments to Fiat Chrysler boss Clyde Campbell after signing million-dollar deal
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  #167  
Old 07-02-2015, 08:09 PM
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Re: Grand Cherokee in the media

Wow, nice vehicle they gave him. No wonder he was crap on the field for Melbourne Heart - he skipped training to go hooning in the Jeep
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  #168  
Old 07-04-2015, 02:05 AM
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Re: Grand Cherokee in the media

A diversion from dear old Clyde and his carry-ons, but what do you think about this?

Tata Motors who own Land Rover are now going to be building Jeeps.

Jeep Production To Begin In ?The Awakening Giant? - India | The Motor Report

Is that not a slight conflict of interest? Maybe having fingers in lots of pies is the way of longevity in the car manufacturing industry though.
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