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  #301  
Old 12-20-2012, 04:51 AM
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Re: Grand Cherokee + sand = FAIL

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Originally Posted by ENFORCER View Post
I would be forwarding ALL COSTS to the dealer to make them pay for it.
They have a duty of care and knowing about this problem and not applying the fix to your vehicle knowing it was going offroad is negligent. It is also negligent not recalling all affected models. How can they play Russian roulette with our cars in their offroad capability.
I would not ask the dealer to cover the costs, I would demand it.
Thanks for all the feedback. I'll be at the dealer after Xmas to get the fix and a refund on my towing. I'm pretty disappointed that they didn't advise of the issue and recommend the fix module.
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  #302  
Old 12-20-2012, 06:27 AM
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Re: Grand Cherokee + sand = FAIL

Chrysler has had a fix for this issue for some time, but still no TSB.
My theory is that they are holding off because of the cost to them to issue an official fix. The fact that most of us have to have a physical "module" fitted/replaced is a pretty good clue that there will be some cost to them.
If this really is the reason they are holding back, it offends me because numerous people are being knowingly neglected and left stuck in the sand (and what a humiliating, and potentially costly, experience being bogged in a brand knew and supposedly capable vehicle)!
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  #303  
Old 12-20-2012, 06:34 AM
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Re: Grand Cherokee + sand = FAIL

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Originally Posted by Brett View Post
Chrysler has had a fix for this issue for some time, but still no TSB.
My theory is that they are holding off because of the cost to them to issue an official fix. The fact that most of us have to have a physical "module" fitted/replaced is a pretty good clue that there will be some cost to them.
If this really is the reason they are holding back, it offends me because numerous people are being knowingly neglected and left stuck in the sand (and what a humiliating, and potentially costly, experience being bogged in a brand knew and supposedly capable vehicle)!
That could be. Since most people will never take their Jeeps off road, most will never experience the problem.

It could also be that they are unsure that the new module is the total solution and are waiting for feedback, essentially using customers as guinea pigs. Hopefully they will get it sorted out quickly.
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  #304  
Old 12-20-2012, 07:04 AM
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Hey guys. Was thinking of stopping at Stockton for some sand dunes driving experience on the way to port macquarie. I am new to 4wd driving world. I am worried very worried now. Do you think max trax would help in this situation at all?

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  #305  
Old 12-20-2012, 07:21 AM
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Re: Grand Cherokee + sand = FAIL

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Originally Posted by live_life_tb View Post
Hey guys. Was thinking of stopping at Stockton for some sand dunes driving experience on the way to port macquarie. I am new to 4wd driving world. I am worried very worried now. Do you think max trax would help in this situation at all?
It depends on where you get stuck. I've seen people try to use max trax in deep sand tracks and they were fairly useless. They can be usefeul when you are dug down in the sand to help you get up and going, but when you only have 2 wheels spinning then you will most likely just dig straight back down once you are off the trax.

Just remember, when in 4Lo you will not get stuck in 2wd, so if you are worried put it into 4Lo. Even better, contact Chrysler and insist on getting the fix.
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  #306  
Old 12-20-2012, 09:20 AM
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Re: Grand Cherokee + sand = FAIL

and if they wait long enough till its out of warranty then the cost to repair is mitigated of course. that's why they hold off. happens all the bloody time.
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  #307  
Old 12-20-2012, 03:25 PM
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Re: Grand Cherokee + sand = FAIL

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Originally Posted by live_life_tb View Post
Hey guys. Was thinking of stopping at Stockton for some sand dunes driving experience on the way to port macquarie. I am new to 4wd driving world. I am worried very worried now. Do you think max trax would help in this situation at all?

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Maxxtrax would certainly help although if you are only in 2wd you won't get much further. I would be checking with your dealer before venturing in the sand.
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  #308  
Old 12-21-2012, 02:31 AM
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Re: Grand Cherokee + sand = FAIL

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Originally Posted by live_life_tb View Post
Hey guys. Was thinking of stopping at Stockton for some sand dunes driving experience on the way to port macquarie. I am new to 4wd driving world. I am worried very worried now. Do you think max trax would help in this situation at all?

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Maxtrax saved me twice on Stockton Beach but then I didn't have the software issue. Firstly, I didn't air down far enough at the time (only 20psi) and secondly, it was after a storm so there was a lot of soft sand about. Just watch out for those pesky the Eastern Beach Crocs (Crocodylus maxtraxus). They hang around the wreck of the Signa.
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  #309  
Old 12-21-2012, 06:06 AM
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Re: Grand Cherokee + sand = FAIL

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Originally Posted by BobT View Post
Maxtrax saved me twice on Stockton Beach but then I didn't have the software issue. Firstly, I didn't air down far enough at the time (only 20psi) and secondly, it was after a storm so there was a lot of soft sand about. Just watch out for those pesky the Eastern Beach Crocs (Crocodylus maxtraxus). They hang around the wreck of the Signa.
Bob do you reckon 20psi is not low enough? I had no trouble @22psi but for this trip was going down to 20psi....
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  #310  
Old 12-21-2012, 07:27 AM
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Re: Grand Cherokee + sand = FAIL

I've never needed to go lower than 20psi with the GC, and been in really rough conditions on Fraser and Moreton (as long as all 4 wheels keep spinning).
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  #311  
Old 12-21-2012, 06:05 PM
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Is that 20psi on 18 or 20inch? Does it matter?

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  #312  
Old 12-21-2012, 06:10 PM
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Re: Grand Cherokee + sand = FAIL

PSI is the same for both size wheels.
I personally recommend 18 psi on 20's. Because of the smaller profile, it gives a little more bulge. Though I am sure 20psi will give good grip also.
The important thing is be prepared prior to venturing on the sand. Have your snatch strap ready, recovery points available, don't overload with passengers, ensure they all wear a seatbelt, and drive sensibly. I have seen a few people get over confident, do something silly, and cause havoc and damage.
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