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  #613  
Old 03-25-2013, 05:00 AM
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Re: Grand Cherokee + sand = FAIL

Based on the last advice I had from Shona, the permanent solution for the sand failure was supposed to be released on 22/3 ie last Friday.

I flicked off an email to her today but no reply yet.

It would be great if all you guys also chased this up too - send an email or make a phone call to HQ in Melbourne - the squeeky wheel...
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  #614  
Old 03-25-2013, 08:58 AM
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We had our diesel Overland in for its 1000km service the other day and advised them of experiencing the Serv 4WD error appearing when on a sandy track. Service Person reported back that the software fix would be available by the end of the year!
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  #615  
Old 03-25-2013, 04:30 PM
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Re: Grand Cherokee + sand = FAIL

email sent, I am 8 months in to warranty period, at this rate I don’t think this update to be available before warranty run out…..
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  #616  
Old 03-25-2013, 06:03 PM
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Re: Grand Cherokee + sand = FAIL

Guy at work says he spoke to Tracey late last week concerning his WK2, and she advised that there was still no permanent fix in sight.
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  #617  
Old 03-25-2013, 06:10 PM
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Re: Grand Cherokee + sand = FAIL

So it's gone from 22 March to "...by the end of the year!" to "...no permanent fix in sight".
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  #618  
Old 03-25-2013, 07:32 PM
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Guys let's be realistic if someone was actively working on this we would have had something by now. It's not getting a lookin at the HQ.

Sent from my GT-I9300T using Tapatalk 2
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  #619  
Old 03-25-2013, 08:15 PM
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Sent sona a detail email 2 weeks ago still no reply
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  #620  
Old 03-25-2013, 11:42 PM
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Re: Grand Cherokee + sand = FAIL

Looks like I'll be asking for the temp fix then..
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Old 03-26-2013, 02:22 AM
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Re: Grand Cherokee + sand = FAIL

I have the temp fix but have not tried it yet. So does the temp fix stop the error occuring or does it just stop the loss of 4WD?
Sorry, it is probably in this thread somewhere...
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  #622  
Old 03-26-2013, 03:56 AM
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Re: Grand Cherokee + sand = FAIL

With the temporary fix you can still have the error displayed in the EVIC, but it has no effect (i.e. you still have 4wd working).

Shona has advise me today that the ETA for the permanent fix is 29th March 2013. She is very helpful, however I have my doubts that Jeep will actually produce the fix that soon...
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Old 03-26-2013, 03:57 AM
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Re: Grand Cherokee + sand = FAIL

The error occurs, but 4wd stays active
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  #624  
Old 03-26-2013, 05:00 AM
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Re: Grand Cherokee + sand = FAIL

Quote:
Originally Posted by Brett View Post
With the temporary fix you can still have the error displayed in the EVIC, but it has no effect (i.e. you still have 4wd working).

Shona has advise me today that the ETA for the permanent fix is 29th March 2013. She is very helpful, however I have my doubts that Jeep will actually produce the fix that soon...
Does she really believe they will release a fix on Good Friday? I want whatever she is smoking.
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