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  #625  
Old 03-26-2013, 08:16 AM
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Re: Grand Cherokee + sand = FAIL

Do I have to have had the problem already before getting said fix?
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  #626  
Old 03-26-2013, 06:01 PM
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Re: Grand Cherokee + sand = FAIL

No. You simply just need to request it.
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  #627  
Old 03-27-2013, 04:00 AM
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Re: Grand Cherokee + sand = FAIL

Quote:
Originally Posted by allypally View Post
Does she really believe they will release a fix on Good Friday? I want whatever she is smoking.
I share your doubt. However, as Godless as we like to think we Aussies are, many so called "Christian" countries do not have Good Friday as a public holiday. It probably has more to do with us having an excuse for 4 day long weekend.
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  #628  
Old 03-28-2013, 07:53 AM
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Re: Grand Cherokee + sand = FAIL

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Originally Posted by Brett View Post
With the temporary fix you can still have the error displayed in the EVIC, but it has no effect (i.e. you still have 4wd working).

Shona has advise me today that the ETA for the permanent fix is 29th March 2013. She is very helpful, however I have my doubts that Jeep will actually produce the fix that soon...
Thanks for the replies. So if the light/error appears I won't panic this time if I'm in a critical situation.

As for the permanent fix, I think they have no idea when it will be ready. I think they just want to appear as though they are doing something so we don't escalate it to Fair Trading, etc. If we don't have something permanent in the next 6 months I think we will have a strong case at Fair Trading, etc. They cannot say these are isolated to a few cars because they could then simply use the software/fix, whatever from all of those cars which are supposed to be working fine (I don't believe there are any). I think we are all being fed a lot of dribble personally.
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  #629  
Old 03-28-2013, 06:43 PM
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Re: Grand Cherokee + sand = FAIL

That's right, the explanation I was given by Chrysler leaves no doubt in my mind that all vehicles are affected.
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  #630  
Old 04-04-2013, 10:24 PM
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Re: Grand Cherokee + sand = FAIL

NEWS!

The permanent fix has been released. A software upgrade only - no parts involved.

I'm booked in for Monday to have it applied.

I'll let you know how it goes.
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  #631  
Old 04-04-2013, 11:31 PM
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Re: Grand Cherokee + sand = FAIL

OMG!!!!
It's a miracle.
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  #632  
Old 04-05-2013, 12:22 AM
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GMWK2. Are you getting it done in Chullora?

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  #633  
Old 04-05-2013, 12:50 AM
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That is great news.
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  #634  
Old 04-05-2013, 01:22 AM
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Re: Grand Cherokee + sand = FAIL

That is great news.....once more information comes to hand it would be appreciated if we could get details of the upgrade and how to reference it to our various dealers.
Hopefully it won't just be available to those who have experienced failures and taken the issue up with Chrysler.
John
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  #635  
Old 04-05-2013, 01:35 AM
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Re: Grand Cherokee + sand = FAIL

I second that! TSB number please?
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  #636  
Old 04-05-2013, 03:02 AM
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Second this

Booked car in for its 10,000kms service and asked about the sand fail issue
Service person as good and knew all about it and said no worries we have a CD soft ware fix and un it at the service

I live in anticipation that the service will go as good as the discussion with the service people was

One must live in hope
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