Is DPF issue for 2014 CRD fixed now? - Page 100 - Jeep Garage - Jeep Forum

Go Back   Jeep Garage - Jeep Forum > Jeep Platform Discussion > Grand Cherokee - WK2 - > Export Grand Cherokee 2011+

Join Jeep Garage Today
Reply
 
Thread Tools Display Modes
 
  #1189  
Old 07-10-2015, 03:00 AM
Member
My Jeep: 2014 3.0L WK2
 
Join Date: Aug 2014
Location: Sydney
Posts: 144
Thanks: 13
Thanked 24 Times in 23 Posts
Rep Power: 986
Qpr39 is on a distinguished road
Re: Is DPF issue for 2014 CRD fixed now?

Quote:
Originally Posted by Benn0 View Post
I got emailed a survey from FCA after my last service and I mentioned the confusion and lack of support from head office in relation to this issue. Maybe enough complained that they felt they had to respond.
You must be right there Benn0. Here's the letter that came in the mail today and part of the addendum...
Attached Files
File Type: pdf DPF001.pdf (856.6 KB, 69 views)

__________________
MY14 Grand Cherokee Overland CRD - white - Mopar tow bar - Redarc Tow-Pro brake controller - Whispbar racks - cheap Chinese sill guard plates that look the part :)
Reply With Quote
Sponsored Links
Advertisement
 
  #1190  
Old 07-11-2015, 02:12 AM
Benn0's Avatar
Senior Member
 
Join Date: Oct 2013
Location: Brisbane, Australia
Posts: 2,061
Thanks: 100
Thanked 326 Times in 255 Posts
Rep Power: 18658
Benn0 has a reputation beyond reputeBenn0 has a reputation beyond reputeBenn0 has a reputation beyond reputeBenn0 has a reputation beyond reputeBenn0 has a reputation beyond reputeBenn0 has a reputation beyond reputeBenn0 has a reputation beyond reputeBenn0 has a reputation beyond reputeBenn0 has a reputation beyond reputeBenn0 has a reputation beyond reputeBenn0 has a reputation beyond repute
Garage
Re: Is DPF issue for 2014 CRD fixed now?

Quote:
Originally Posted by bob r View Post
I also got the mail out today with a page to put in owners manual
In 25k km I have never seen a message abt filter condition or regen
Is this normal??


Sent from my iPhone using JeepGarage
Yes, you don't see a message if the regens perform as expected, ie. you do longer drives regularly.

If you do short trips then the regen may not have time to run, so eventually when the filter reaches a certain threshold (~72% on the OBD scanner, or 80% according to the letter sent out) the EVIC will pop up and say keep driving to allow the regen to run.
__________________
MY14 Grand Cherokee LTD CRD - ORA2 & QL | Mopar 18" Night Fever Rims & Rock Rails | Chief Recovery Hooks & Sump Skid Plate | STMaxx 275/65R18
Reply With Quote
  #1191  
Old 07-11-2015, 02:15 AM
bob r's Avatar
Member
My Jeep: 2014 3.0L WK2
 
Join Date: Feb 2014
Location: Melbourne, Australia
Posts: 60
Thanks: 8
Thanked 1 Time in 1 Post
Rep Power: 1088
bob r is on a distinguished road
Re: Is DPF issue for 2014 CRD fixed now?

Thanks BenO
The first 15000 were towing a 2.5 time van, got a good workout


Sent from my iPhone using JeepGarage
Reply With Quote
  #1192  
Old 07-11-2015, 02:15 AM
bob r's Avatar
Member
My Jeep: 2014 3.0L WK2
 
Join Date: Feb 2014
Location: Melbourne, Australia
Posts: 60
Thanks: 8
Thanked 1 Time in 1 Post
Rep Power: 1088
bob r is on a distinguished road
Re: Is DPF issue for 2014 CRD fixed now?

Tonne


Sent from my iPhone using JeepGarage
Reply With Quote
  #1193  
Old 07-14-2015, 05:43 AM
Hutch801's Avatar
Member
My Jeep: 2014 3.0L WK2
 
Join Date: Aug 2014
Location: Brisbane, QLD
Posts: 822
Thanks: 120
Thanked 137 Times in 113 Posts
Rep Power: 17333
Hutch801 has a reputation beyond reputeHutch801 has a reputation beyond reputeHutch801 has a reputation beyond reputeHutch801 has a reputation beyond reputeHutch801 has a reputation beyond reputeHutch801 has a reputation beyond reputeHutch801 has a reputation beyond reputeHutch801 has a reputation beyond reputeHutch801 has a reputation beyond reputeHutch801 has a reputation beyond reputeHutch801 has a reputation beyond repute
Garage
Re: Is DPF issue for 2014 CRD fixed now?

Who got a letter from Jeep, explaining DPF and how it works and asking me to insert this letter into my drivers handbook as a supplement.


Hutch- 2014 GC Blackhawk CRD...Feel the Power...
__________________
Hutch: 2014 Grand Cherokee Blackhawk in Black of Course.....CRD Feel the Power..
Reply With Quote
  #1194  
Old 07-14-2015, 08:14 PM
57grumpie's Avatar
Member
My Jeep: 2014 3.0L WK2
 
Join Date: Jan 2015
Location: Parramatta, NSW, Aus
Posts: 8
Thanks: 1
Thanked 4 Times in 3 Posts
Rep Power: 875
57grumpie has a reputation beyond repute57grumpie has a reputation beyond repute57grumpie has a reputation beyond repute57grumpie has a reputation beyond repute57grumpie has a reputation beyond repute57grumpie has a reputation beyond repute57grumpie has a reputation beyond repute
Re: Is DPF issue for 2014 CRD fixed now?

A few of us. I first mentioned the letter in post #1183.
__________________

2014, 3.0L eco-diesel GC Overland - True Blue.
# * # * # * # * # * # * # * # * # * # * # * # * # *
Reply With Quote
  #1195  
Old 07-14-2015, 08:25 PM
Benn0's Avatar
Senior Member
 
Join Date: Oct 2013
Location: Brisbane, Australia
Posts: 2,061
Thanks: 100
Thanked 326 Times in 255 Posts
Rep Power: 18658
Benn0 has a reputation beyond reputeBenn0 has a reputation beyond reputeBenn0 has a reputation beyond reputeBenn0 has a reputation beyond reputeBenn0 has a reputation beyond reputeBenn0 has a reputation beyond reputeBenn0 has a reputation beyond reputeBenn0 has a reputation beyond reputeBenn0 has a reputation beyond reputeBenn0 has a reputation beyond reputeBenn0 has a reputation beyond repute
Garage
Re: Is DPF issue for 2014 CRD fixed now?

I got mine too, pretty useless, but obviously responding to customer complaints. Which is a good indication that things may be changing under new management...... hopefully.
__________________
MY14 Grand Cherokee LTD CRD - ORA2 & QL | Mopar 18" Night Fever Rims & Rock Rails | Chief Recovery Hooks & Sump Skid Plate | STMaxx 275/65R18
Reply With Quote
  #1196  
Old 07-14-2015, 09:35 PM
Member
My Jeep: 2014 3.0L WK2
 
Join Date: Nov 2014
Location: Sydney, AU
Posts: 213
Thanks: 4
Thanked 69 Times in 39 Posts
Rep Power: 1033
Steve1307 has a reputation beyond reputeSteve1307 has a reputation beyond reputeSteve1307 has a reputation beyond reputeSteve1307 has a reputation beyond repute
Re: Is DPF issue for 2014 CRD fixed now?

Quote:
Originally Posted by Benn0 View Post
I got mine too, pretty useless, but obviously responding to customer complaints. Which is a good indication that things may be changing under new management...... hopefully.
Better than sending us a letter with a big R.T.F.M on it.


I learnt something from the reprinted manual page: 164B

In the last service the dealer forgot (neglected) to reset the oil life meter, after they did the oil change (i hope they actually changed it).

If the oil life meter gets down to 0% oil life it will prevent a regen from happening.
Mine is sitting at about 30% now because it wasn't reset at service. - should be about 80% if it was reset.
Looks like i'll have to do it myself.
__________________
2014 Grand Cherokee Laredo CRD - Granite - towing pack only - dodgy proper reverse camera :)
ScanTool OBDLink
Reply With Quote
  #1197  
Old 07-14-2015, 09:48 PM
Benn0's Avatar
Senior Member
 
Join Date: Oct 2013
Location: Brisbane, Australia
Posts: 2,061
Thanks: 100
Thanked 326 Times in 255 Posts
Rep Power: 18658
Benn0 has a reputation beyond reputeBenn0 has a reputation beyond reputeBenn0 has a reputation beyond reputeBenn0 has a reputation beyond reputeBenn0 has a reputation beyond reputeBenn0 has a reputation beyond reputeBenn0 has a reputation beyond reputeBenn0 has a reputation beyond reputeBenn0 has a reputation beyond reputeBenn0 has a reputation beyond reputeBenn0 has a reputation beyond repute
Garage
Re: Is DPF issue for 2014 CRD fixed now?

Yeah, snuke has mentioned a few times now that this reading is important to DPF regens.....
__________________
MY14 Grand Cherokee LTD CRD - ORA2 & QL | Mopar 18" Night Fever Rims & Rock Rails | Chief Recovery Hooks & Sump Skid Plate | STMaxx 275/65R18
Reply With Quote
  #1198  
Old 07-15-2015, 01:26 AM
Premium Member
My Jeep: 2014 3.0L WK2
 
Join Date: Feb 2013
Location: NSW Australia
Posts: 1,410
Thanks: 244
Thanked 263 Times in 201 Posts
Rep Power: 3533
SJandL has a reputation beyond reputeSJandL has a reputation beyond reputeSJandL has a reputation beyond reputeSJandL has a reputation beyond reputeSJandL has a reputation beyond reputeSJandL has a reputation beyond reputeSJandL has a reputation beyond reputeSJandL has a reputation beyond reputeSJandL has a reputation beyond reputeSJandL has a reputation beyond reputeSJandL has a reputation beyond repute
Re: Is DPF issue for 2014 CRD fixed now?

I haven't received the letter and supplement in the mail.

So I rang Customer Care.

Within 4 minutes of hanging up (I timed it), the addendum was in my inbox.

Steve1307 - I took a hint from Snuke yonks ago (I think it was Snuke) that when I drop the vehicle in for a service I change the EVIC to be on the Oil Life screen before I hand over the keys. So when they start the vehicle up, it's in their face.
__________________
'07 WK Limited 5.7 Hemi (Sold)
'14 WK2 Overland CRD - ORAII
'15 KL Limited CRD - ADII, Tech Group, Electronics Group and Pano.
Reply With Quote
  #1199  
Old 07-15-2015, 07:25 AM
67HR's Avatar
Member
My Jeep: 2014 3.0L WK2
 
Join Date: Dec 2014
Location: Albany Western Australia
Posts: 288
Thanks: 118
Thanked 35 Times in 34 Posts
Rep Power: 1016
67HR is on a distinguished road
Re: Is DPF issue for 2014 CRD fixed now?

Quote:
Originally Posted by bob r View Post
I also got the mail out today with a page to put in owners manual
In 25k km I have never seen a message abt filter condition or regen
Is this normal??


Sent from my iPhone using JeepGarage
Got my letter yesty. And like you Bob, never seen a message ever on re-gen

Now done 13600klm

Quote:
Yes, you don't see a message if the regens perform as expected, ie. you do longer drives regularly.

If you do short trips then the regen may not have time to run, so eventually when the filter reaches a certain threshold (~72% on the OBD scanner, or 80% according to the letter sent out) the EVIC will pop up and say keep driving to allow the regen to run.
Thanks Benn0, just found your info
__________________
Other Rides:
1967 Holden HR Ute (second owner)
2012 Gen5 Subaru Liberty Sports Premium
“When I die, I want to go peacefully like my Grandfather. Not screaming & yelling like the kids on his bus.”
Reply With Quote
  #1200  
Old 07-15-2015, 07:50 AM
Hutch801's Avatar
Member
My Jeep: 2014 3.0L WK2
 
Join Date: Aug 2014
Location: Brisbane, QLD
Posts: 822
Thanks: 120
Thanked 137 Times in 113 Posts
Rep Power: 17333
Hutch801 has a reputation beyond reputeHutch801 has a reputation beyond reputeHutch801 has a reputation beyond reputeHutch801 has a reputation beyond reputeHutch801 has a reputation beyond reputeHutch801 has a reputation beyond reputeHutch801 has a reputation beyond reputeHutch801 has a reputation beyond reputeHutch801 has a reputation beyond reputeHutch801 has a reputation beyond reputeHutch801 has a reputation beyond repute
Garage
Re: Is DPF issue for 2014 CRD fixed now?

Quote:
Originally Posted by bob r View Post
I also got the mail out today with a page to put in owners manual
In 25k km I have never seen a message abt filter condition or regen
Is this normal??


Sent from my iPhone using JeepGarage

I never seen one either in 25k, I do drive it like I stole it though....


Hutch- 2014 GC Blackhawk CRD...Feel the Power...
__________________
Hutch: 2014 Grand Cherokee Blackhawk in Black of Course.....CRD Feel the Power..
Reply With Quote
Reply

Tags
2014

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
' SERV 4WD' beach driving issue fixed?? (TSB in) UNCjeepWK2 Grand Cherokee - WK2 - 6 04-30-2013 11:19 PM
2014 Grand Cherokee CRD / 2014 Touareg CRD LJS8510 Diesel Powered 2012+ Export Grand Cherokee 6 04-12-2013 12:19 AM
RHR 730 with CHR550 - backup camera issue fixed lakercr Audio/Visual/Navigation 24 02-16-2013 04:11 PM
'04 WJ 2.7 CRD not starting - SKIM or other issue?? arievanbekkum Troubleshooting/Problems 22 01-27-2013 08:06 AM
Heater issue on 2005 GC CRD. Surfer01 Troubleshooting/Problems 5 01-02-2013 05:51 AM

Powered by vBadvanced CMPS v3.2.3

All times are GMT -5. The time now is 07:09 PM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2016, vBulletin Solutions, Inc.
Copyright 2012 - JeepGarage.Org
The Jeep Grand Cherokee Owners Community

JeepGarage.org is in no way associated with or endorsed by FCA US LLC. Chrysler, Dodge, Jeep, Ram, Mopar and SRT are registered trademarks of FCA US LLC.