Originally Posted by F500
Apparently they are going to follow the schedule for older engines and throw out the spark plugs after 24 months or 48,000 km ........
And this is precisely one of my concerns in that the service handbooks provided with our vehicles appear to just be generic documents for Jeeps, not specific to the WK2 Grand Cherokees.
I find it difficult to believe that a WK@ JGC specific service handbook is not provided by Chrysler Jeep U.S., rather than just the generic Jeep books that we have in Australia.
The example by F500 re sparkplugs is a good one, ie replace 48,000 km in Australia, replace 144,000 kms in Europe. Oil for the CRd, replace every 10,000kms in Australia, replace oil every 20,000kms in Europe.
The generic book in my mind is simply just an easy half assed attempt at a service schedule that covers all jeeps, that is likely biased towards over servicing. How many existing or previous Jeep owners complain about the cost of servicing and parts in Australia? I suspect that Chrysler Jeep Australia is simply trying to rip off their Jeep customers and are doing their high cost of ownership reputation no good.
An example is that, without going into the specifics, I require two standard factory made electronic modules from the US so that I can have an accessory programed into the system for the WK2. Quoted cost from Jeep is circa $1,500 for the two parts. Yet if I import the parts myself the price is circa $325 including freight. I understand the concept of markups and margins, however $460%?
I think that we have great vehicles being delivered from Jeep in the U.S. that have demonstrated the significant development dollars that have been plowed into them. However their Australian counterpart are not up to the same class. It's not the dealers, its Chrysler Jeep Australia.