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  #85  
Old 01-07-2012, 04:38 AM
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Re: Jeep Australia Servicing Deals

Hi All, I have the Deisel Laredo on order and the dealer here in Vic has offered their extended warranty as long as I complete the servicing with them. In the main, this works for me.
This is the dealer warranty and extends from 3yr/100,000km to 6yr/200,000km. My wife's cousin is the service manager for another of their branches interstate and he confirmed they offer this in all their dealerships (not just Jeep) as part of their business offer.
I then enquired of my local dealer a schedule of service fees and the following is a copy of their email.

> After talking with the men at service I have been told your services are
> app. as follows
> 10k $350
> 20k $350
> 30k $350
> 40k $900- MAJOR
> 50k $550
> 60k $350
> 70k $350
> 80k $900- MAJOR

Hope this is of help to others.
Scott
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  #86  
Old 01-07-2012, 06:13 AM
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Re: Jeep Australia Servicing Deals

That must be through another party not affiliated with Chysler. I have talked to IAG who provide the chrysler extended warranty and it's only to 175k. Details here

Australian Extended Warranty.

I have heard some dealers are offering a third party (non affilated with chrysler) extended warranty and require you to lock in servicing. I would be careful with another insurer.

Who is the insurer btw?
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  #87  
Old 01-07-2012, 07:06 AM
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Re: Jeep Australia Servicing Deals

Not sure who their insurer is, but the dealer group also sell Nissan, Holden and Ford across Vic, Qld & NSW and this deal applies to all their brands. Will find out more in the next week when I see the cousin. Overall I'm happy with the quoted servicing prices and see the extended warranty as a bonus. My last Jeep was sold with 220,000km and still started and ran as good as the day I got it. Never had a problem with service or warranty work when needed. I guess there is something to be said to sticking with the dealer and service workshop you know.
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  #88  
Old 01-07-2012, 11:41 PM
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Re: Jeep Australia Servicing Deals

I would check if there are any limits on the claims. I have a crappy Suttons warranty that they included with my car and it is a waste of paper. Limits of $2500 per claim with a lifetime limit of $3000. That and needing to service it with Suttons.
We all know they rip you off on these deals, so I would closely check the fine print as it sounds more like a dealer warranty, not a factory one.
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  #89  
Old 01-17-2012, 08:05 PM
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Quote:
Originally Posted by scarps View Post
Not sure who their insurer is, but the dealer group also sell Nissan, Holden and Ford across Vic, Qld & NSW and this deal applies to all their brands. Will find out more in the next week when I see the cousin. Overall I'm happy with the quoted servicing prices and see the extended warranty as a bonus. My last Jeep was sold with 220,000km and still started and ran as good as the day I got it. Never had a problem with service or warranty work when needed. I guess there is something to be said to sticking with the dealer and service workshop you know.
Hi Scarps, just wondering which dealer this is? Also, did you manage to get a good deal on the Laredo or was it full RRP?
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  #90  
Old 01-23-2012, 11:56 AM
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Re: Jeep Australia Servicing Deals

Service pricing for petrol 3.6 V6 Laredo quoted by Suttons Waitara today:

6m/12k $395
12m/24k $425
18m/36k $865
24m/48k $1295
30m/60k $425
36m/72k $865

Apparently they are going to follow the schedule for older engines and throw out the spark plugs after 24 months or 48,000 km even though they can last 144,000 km in Europe and 90,000 miles in America! Or do they put different spark plugs in engines destined for Australia?
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  #91  
Old 01-24-2012, 12:05 AM
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Re: Jeep Australia Servicing Deals

Quote:
Originally Posted by F500 View Post
Apparently they are going to follow the schedule for older engines and throw out the spark plugs after 24 months or 48,000 km ........
And this is precisely one of my concerns in that the service handbooks provided with our vehicles appear to just be generic documents for Jeeps, not specific to the WK2 Grand Cherokees.

I find it difficult to believe that a WK@ JGC specific service handbook is not provided by Chrysler Jeep U.S., rather than just the generic Jeep books that we have in Australia.

The example by F500 re sparkplugs is a good one, ie replace 48,000 km in Australia, replace 144,000 kms in Europe. Oil for the CRd, replace every 10,000kms in Australia, replace oil every 20,000kms in Europe.

The generic book in my mind is simply just an easy half assed attempt at a service schedule that covers all jeeps, that is likely biased towards over servicing. How many existing or previous Jeep owners complain about the cost of servicing and parts in Australia? I suspect that Chrysler Jeep Australia is simply trying to rip off their Jeep customers and are doing their high cost of ownership reputation no good.

An example is that, without going into the specifics, I require two standard factory made electronic modules from the US so that I can have an accessory programed into the system for the WK2. Quoted cost from Jeep is circa $1,500 for the two parts. Yet if I import the parts myself the price is circa $325 including freight. I understand the concept of markups and margins, however $460%?

I think that we have great vehicles being delivered from Jeep in the U.S. that have demonstrated the significant development dollars that have been plowed into them. However their Australian counterpart are not up to the same class. It's not the dealers, its Chrysler Jeep Australia.
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  #92  
Old 01-24-2012, 01:08 AM
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Re: Jeep Australia Servicing Deals

Out of interest what are the modules I luv toys.
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  #93  
Old 01-24-2012, 02:14 AM
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Re: Jeep Australia Servicing Deals

Just like the HEMI oil should be 5w20.
But the dealers use 5w30. I believe because it will just work in more engines and they get it in bulk.
Chrysler should make the recommended oil available to us.
Mine has dropped economy and got laggy since the oil change, and I am not happy.
I have asked them to correct it and they said they would get back to me.
This was last week.
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  #94  
Old 01-24-2012, 03:01 AM
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Re: Jeep Australia Servicing Deals

I can see a letter to Jeep HQ, Jefferson is in order.
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  #95  
Old 01-24-2012, 04:10 AM
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Re: Jeep Australia Servicing Deals

Quote:
Originally Posted by F500 View Post
Service pricing for petrol 3.6 V6 Laredo quoted by Suttons Waitara today:

6m/12k $395
12m/24k $425
18m/36k $865
24m/48k $1295
30m/60k $425
36m/72k $865

Apparently they are going to follow the schedule for older engines and throw out the spark plugs after 24 months or 48,000 km even though they can last 144,000 km in Europe and 90,000 miles in America! Or do they put different spark plugs in engines destined for Australia?
Service pricing for Diesel 3.0 CRD 1st 10000 km service including courtesy vehicle $350.South Western Sydney.2nd Vehicle from the group and will be purchasing/ordering another possibly soon.
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  #96  
Old 01-24-2012, 11:17 PM
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Re: Jeep Australia Servicing Deals

Quote:
Originally Posted by zzkazu View Post
Out of interest what are the modules I luv toys.
Secret Squirrel. It's an experiment. If it works I'll let everyone know what I've done. If it doesn't then I don't have to hide my embarrassment.
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