Go Back   Jeep Garage - Jeep Forum > Jeep Platform Discussion > Grand Cherokee - WK2 - > Export Grand Cherokee 2011+

Join Jeep Garage Today
Reply
 
Thread Tools Display Modes
 
  #25  
Old 02-06-2013, 02:17 PM
Long Live the Graphite Ghost

 
Join Date: May 2009
Posts: 13,418
Thanks: 55
Thanked 132 Times in 114 Posts
Rep Power: 542646
robpp has disabled reputation
Jeep didn't write the maps. They only used someone else's maps.

So shouldn't the argument, both you and jeep, be with whomever wrote the maps.

Or going further jeep didn't build the nav some other maker did.

I understand Jeep us ultimately responsible but the issue is a vendor one ans shud be easily solved.
__________________

__________________
Reply With Quote
  #26  
Old 02-06-2013, 04:45 PM
allypally's Avatar
Premium Member
My Jeep: 2012 3.0L WK2
 
Join Date: Aug 2011
Location: NW Sydney
Posts: 2,164
Thanks: 24
Thanked 126 Times in 105 Posts
Rep Power: 55580
allypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond repute
Re: Jeep Navigation System Fail

Quote:
Originally Posted by robpp View Post
Jeep didn't write the maps. They only used someone else's maps.

So shouldn't the argument, both you and jeep, be with whomever wrote the maps.

Or going further jeep didn't build the nav some other maker did.

I understand Jeep us ultimately responsible but the issue is a vendor one ans shud be easily solved.
If you read the thread, you will see it is not a map issue.
__________________

__________________
MY12 Overland CRD
Cherry Red
Saddle Interior.
Front Recovery Hook.
Reply With Quote
  #27  
Old 02-10-2013, 09:06 PM
Swampy's Avatar
Premium Member
My Jeep: 2012 3.0L WK2
 
Join Date: Jul 2011
Location: Oakford, Western Australia
Posts: 649
Thanks: 2
Thanked 26 Times in 24 Posts
Rep Power: 34592
Swampy has a reputation beyond reputeSwampy has a reputation beyond reputeSwampy has a reputation beyond reputeSwampy has a reputation beyond reputeSwampy has a reputation beyond reputeSwampy has a reputation beyond reputeSwampy has a reputation beyond reputeSwampy has a reputation beyond reputeSwampy has a reputation beyond reputeSwampy has a reputation beyond reputeSwampy has a reputation beyond repute
Re: Jeep Navigation System Fail

Just got off the phone again with Chrysler Jeep.

Says that they are still waiting for a response from Nokia who evidently own Navtech.

Evidently the issue has been escalated but I'm not sure what that means.
__________________
Regards

Swampy

JGC Overland CRD, Deep Cherry Red

"I'm just here for the biscuits!"
Reply With Quote
  #28  
Old 02-10-2013, 10:34 PM
allypally's Avatar
Premium Member
My Jeep: 2012 3.0L WK2
 
Join Date: Aug 2011
Location: NW Sydney
Posts: 2,164
Thanks: 24
Thanked 126 Times in 105 Posts
Rep Power: 55580
allypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond repute
Re: Jeep Navigation System Fail

It would seem to me, that the easy solution would be to change the routing so that it recognises Unverified roads. It really is not that hard. At least give a menu option.
__________________
MY12 Overland CRD
Cherry Red
Saddle Interior.
Front Recovery Hook.
Reply With Quote
  #29  
Old 02-10-2013, 11:58 PM
Swampy's Avatar
Premium Member
My Jeep: 2012 3.0L WK2
 
Join Date: Jul 2011
Location: Oakford, Western Australia
Posts: 649
Thanks: 2
Thanked 26 Times in 24 Posts
Rep Power: 34592
Swampy has a reputation beyond reputeSwampy has a reputation beyond reputeSwampy has a reputation beyond reputeSwampy has a reputation beyond reputeSwampy has a reputation beyond reputeSwampy has a reputation beyond reputeSwampy has a reputation beyond reputeSwampy has a reputation beyond reputeSwampy has a reputation beyond reputeSwampy has a reputation beyond reputeSwampy has a reputation beyond repute
Re: Jeep Navigation System Fail

I agree. I am sure that would fix the issues, just that by itself.

However it appears that they want to update the maps first and see how that goes.
__________________
Regards

Swampy

JGC Overland CRD, Deep Cherry Red

"I'm just here for the biscuits!"
Reply With Quote
  #30  
Old 02-11-2013, 12:13 AM
allypally's Avatar
Premium Member
My Jeep: 2012 3.0L WK2
 
Join Date: Aug 2011
Location: NW Sydney
Posts: 2,164
Thanks: 24
Thanked 126 Times in 105 Posts
Rep Power: 55580
allypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond repute
Re: Jeep Navigation System Fail

My guess is that would only partly fix it.
That then leads to what % of roads are still unverified, and how many owners will be willing to fork out the $$$ to buy a map upgrade, especially if there is no real benefits.
I very much doubt if Jeep will fund that map upgrade.
To me, the logical approach is as follows
1. immediately issue a TSB which will add the option of routing on unverified roads.
2. Upgrade the maps to verify all roads.
3. Reduce the cost of maps in order to grab a better slice of the market.
__________________
MY12 Overland CRD
Cherry Red
Saddle Interior.
Front Recovery Hook.
Reply With Quote
  #31  
Old 02-11-2013, 01:24 AM
Swampy's Avatar
Premium Member
My Jeep: 2012 3.0L WK2
 
Join Date: Jul 2011
Location: Oakford, Western Australia
Posts: 649
Thanks: 2
Thanked 26 Times in 24 Posts
Rep Power: 34592
Swampy has a reputation beyond reputeSwampy has a reputation beyond reputeSwampy has a reputation beyond reputeSwampy has a reputation beyond reputeSwampy has a reputation beyond reputeSwampy has a reputation beyond reputeSwampy has a reputation beyond reputeSwampy has a reputation beyond reputeSwampy has a reputation beyond reputeSwampy has a reputation beyond reputeSwampy has a reputation beyond repute
Re: Jeep Navigation System Fail

Allypally

I agree 100% with everything that you have written above.

They better not charge me for the new maps if and when they turn up. I have had my complaint in since about January 2012.

Not sure if Sox still checks out these forums. Maybe he can shed some light on whether an option to tick unverified roads can be added? Maybe he has a contact.....
__________________
Regards

Swampy

JGC Overland CRD, Deep Cherry Red

"I'm just here for the biscuits!"
Reply With Quote
  #32  
Old 02-12-2013, 10:36 PM
Member
 
Join Date: Nov 2012
Location: Canberra Australia
Posts: 51
Thanks: 0
Thanked 2 Times in 1 Post
Rep Power: 1549
Bungendore has a reputation beyond reputeBungendore has a reputation beyond reputeBungendore has a reputation beyond reputeBungendore has a reputation beyond reputeBungendore has a reputation beyond reputeBungendore has a reputation beyond reputeBungendore has a reputation beyond reputeBungendore has a reputation beyond reputeBungendore has a reputation beyond reputeBungendore has a reputation beyond reputeBungendore has a reputation beyond repute
Re: Jeep Navigation System Fail

My local Jeep dealer has received an update as to when the sat nav will be fixed and emailed me on 8 Feb 2013:

"We are all waiting for the fix and can't give an ETA yet."

With no ETA ----- how is that different to "no, we won't fix it."

Same outcome for Jeep owners. The sat nav doesn't work.
__________________
Reply With Quote
  #33  
Old 02-12-2013, 11:00 PM
allypally's Avatar
Premium Member
My Jeep: 2012 3.0L WK2
 
Join Date: Aug 2011
Location: NW Sydney
Posts: 2,164
Thanks: 24
Thanked 126 Times in 105 Posts
Rep Power: 55580
allypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond repute
Re: Jeep Navigation System Fail

so... at least they are now acknowledging the fault. Step 1
__________________
MY12 Overland CRD
Cherry Red
Saddle Interior.
Front Recovery Hook.
Reply With Quote
  #34  
Old 02-21-2013, 04:21 AM
mm1964's Avatar
Premium Member
My Jeep: 2012 3.0L WK2
 
Join Date: Feb 2012
Location: Sydney Australia
Posts: 209
Thanks: 36
Thanked 3 Times in 3 Posts
Rep Power: 1178
mm1964 is on a distinguished road
Re: Jeep Navigation System Fail

This is what they said back in April 2012. They expect the update/fix in June 2012.

In consultation with Customer Care a few weeks ago my vehicle went for the Sat Nav issue and I was advised they expect the fix in a month or so. But as my previous vehicle went in for the same thing in April 2012 and I was advised a fix would be due in June 2012 then I won't hold my breath that a fix will be out shortly.

Last year Customer Care clearly stated it was a known problem due to the routing program. I was told they were seeking or had sought a new programmer (firm) !!!!
__________________
MY2013 Overland 3.0 CRD In Mineral Grey
Reply With Quote
  #35  
Old 03-25-2013, 09:13 AM
Woody's Avatar
Premium Member
My Jeep: 2013 3.0L WK2
 
Join Date: Sep 2012
Location: Perth, Western Australia
Posts: 28
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 774
Woody is on a distinguished road
Just for laughs, I asked the nav to go from Perth to Esperance. Apparently, going via Kalgoorlie is the way to go at about 940km!

Silly me, I would have gone via Albany, a distance of 727km...
__________________
Reply With Quote
  #36  
Old 03-25-2013, 06:12 PM
allypally's Avatar
Premium Member
My Jeep: 2012 3.0L WK2
 
Join Date: Aug 2011
Location: NW Sydney
Posts: 2,164
Thanks: 24
Thanked 126 Times in 105 Posts
Rep Power: 55580
allypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond repute
Re: Jeep Navigation System Fail

I can now better that.
On the weekend I went to the Hunter Valley. I input the address 430 Wine Country Drv. When I was outside of that address, the Nav unit indicated that I still had 50klm to go. As an amusement, I looked at the turn list. It basically wanted me to do a U Turn, drive around a very large block, and come back to the same point from the opposite direction. i.e. Up to Rutherford, across to Braxton, then back down to Rothbury. I wonder what it would have done if I went to the next street address, and turned back around? Would it have then said I had 20mtrs to destination, or would it have sent me around the block again?
Ohhh Jeeep. Dont Hold Back.
__________________

__________________
MY12 Overland CRD
Cherry Red
Saddle Interior.
Front Recovery Hook.
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Navigation System Quirks Swampy Export Grand Cherokee 2011+ 210 08-30-2013 07:39 PM
Navigation System rjbotella Audio/Visual/Navigation 4 03-28-2012 09:49 PM
navigation system MID1 Audio/Visual/Navigation 5 03-24-2012 08:49 PM
Navigation System rjbotella Audio/Visual/Navigation 1 10-26-2011 08:56 PM
New Navigation System for Chrysler pbm317 Grand Cherokee - WK2 - 25 11-16-2010 05:01 AM

Powered by vBadvanced CMPS v3.2.3

All times are GMT -5. The time now is 04:33 AM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
Copyright 2012 - JeepGarage.Org
The Jeep Grand Cherokee Owners Community