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Jeep service costs

314K views 2K replies 183 participants last post by  SNUKE 
#1 ·
Guy's, I know this information is dotted around other threads but I was looking to get an idea of reasonable or unreasonable service cost experience in one place. My CRD's up for a 20K service (oil service message just came up). I've been quoted around $500 at Albion Brisbane and just over $600 at Salters Moorooka. I know we can always do better by supplying our own oil, but as far as the above prices are concerned, anybody have similar quotes/costs? PS, My 10k service was $430 at Albion.
 
#587 ·
It's got to be the Pennzoil Platinum European Ultra Diesel 5W-30.
 
#583 ·
I wouldn't touch Shell with a barge pole after the shifty way they changed the formulation of the Helix Ultra Extra (this oil also carried the Chrysler MS11106 approval), in 2012 such that it no longer was able to claim the approval, without addressing the fact that their published specs showed the oil with the approval.
You can still find this information against this oil 2 years after the change.
Myself and others have communicated with Shell Technical Services and posted on this before, and the fact Pennzoil is Shell links the product as far as I am concerned.
The small amount of money saved (~$100 per 10,000k), is peanuts compared to the potential issues using an oil that may lay down carbon and coke inside the working bits of your vehicle.
Sorry, I just don't understand the thinking.
John
 
#584 ·
You’re assuming the same has happened to the Pennzoil, but haven’t actually seen a bottle, so the hate on it is a little premature. As this is not being imported by Shell Aus, and is a direct import of the US product, then it is more likely to still have the MS-11106 in-tact. A quick email to GL will result in an answer once they get more stock.
Plenty of US CRD owners are using the Pennzoil for this very reason, it has MS-11106.
 
#590 · (Edited)
"Hate" is a pretty strong word, please don't use it in relation to any attitude of mine.

Pennzoil is Shell, I can't see how they would have a product packaged as Pennzoil, and not have a Shell equivalent.
The Pennzoil referred to has the same specification as the "old" Shell Helix Ultra Extra that now uses a different base and hence cannot claim the approval.
Plenty of information on data sheets however that still show the Ultra Extra has the approval.
It all boils down to how much confidence you can have in the product that goes in your engine.
My communications with Shell did not give me a sufficient degree of comfort that would extend to another of their related products.

John
 
#588 ·
"Pennzoil Platinum® European Ultra Diesel 5W-30 meets API SL/CF, ACEA C3, A3/B4-08, MB Approval – 229.51, BMW LL-04, VW 505 01, Chrysler MS-11106"
 
#591 ·
#595 ·
According to that thread then it ISNT the one Glubricalts are selling but this one..
That is why I listed this
"Pennzoil Platinum® European Ultra Diesel 5W-30 meets API SL/CF, ACEA C3, A3/B4-08, MB Approval – 229.51, BMW LL-04, VW 505 01, Chrysler MS-11106"

Which is on the GL site.
 
#594 ·
For closer reference the other thread outlines more about MS-11106

"The new Chrysler MS 11106 spec adds another requirement above and beyond the MB 229.51. MS 11106 oils must also meet requirements for both the TEOST MHT test and TEOST 33C. The MHT requirement is there to reduce piston ring land coking and the 33C requirement is there to reduce turbo coking. I would suspect that any failure of these components during the warranty period would invite a pretty thorough investigation that the oil used met the MS 11106 requirement."
 
#598 · (Edited)
Well I got a response to my email and it seems to confirm that the euro variant is the only one compliant. That wouldn't seem to be available in Australia. The text on the Gl site covers the range of oils, even 5W-20 and is not particular to the variant they are selling; which is the Platinum variant.
.............
We believe you mean Chrysler specification MS-11106, and no, Pennzoil Platinum Full Synthetic Oil SAE 5W-30 does not meet that requirement.* Instead, you would need to use our Pennzoil Ultra Euro L Full Synthetic Oil SAE 5W-30 for the requirement.

Thank you for your interest in Shell/Pennzoil/Quaker State Lubricants!

Regards,

Edward Calcote

Staff Chemist

Shell Lubricants North America Technical Information Center
 
#599 ·
Just had 20k service at Mackay $612, queried price as was quoted $575 in Townsville but couldn't get in for over 2 weeks, I was told they have a higher hourly rate was also told they rotated tyres but when I got home checked and they hadn't, so will be ringing. Incredible how much the price varies for basically an oil change and a few inspections, dearer than my bmw.
 
#604 ·
Can't say I agree with you on the "Numnuts" statement. Just because you take the car to an independent mechanic does not guarantee the quality. Yes. I know you would probably then say, well I will then not use that mechanic again, but the fact is, there are sharks out there, and in such cases, you are then the guy stuck in the middle of an argument between Jeep and the mechanic.
To give an example, we also own a VW Golf, which we now get serviced independently. A few services ago, they told us the front brakes needed replacing, and charged us for it. The following service, they told us the same thing. When questioned, they said they made a mistake, and they must have done the rear brakes previously. Now that is a simple example, how a well recognised workshop in our area can get it wrong. I ended up doing the brakes myself.
Also, the independent mechanic cannot upgrade the ECU, is unaware of TSB's, and would most likely use generic brand parts. Unless you supplied the oil, there is most likely a chance they will not use the grade applicable. I know you face the same issues with a dealer, but just saying.
Another point is that those with car leases may not necessarily have a choice to bypass a dealership.
It is not acceptable that the dealers both rip you off on pricing and that they do inferior work, or just simply do not do the work they charge you for. I cannot really understand why they are able to get away with it.
 
#606 ·
I too own a VW. Actually a few of them. I used to religious get them serviced at the dealer until one day I had a gearbox issue in one of them. The dealer quoted $9500 for the repair. Did some ringing around and found a Independant VW specialist servce centre and saved $3.5k. Ive been taking all our vehicles there since. I drop in every now and then as it works out we both have a few common interests. I was in there once and had a key that wouldn't communicate to the car any more, and he said he could get it going. Turns out he has his computers linked with VW in Germany just as the dealers do. He told me he pays a fee and has availability to all the resources the dealers do.
I guess what im trying to say is that independent service centre's can have the same resources as the dealers. You just have to find the correct one.
P.S. rule of thumb on VW, 2 sets of pads to 1 set of disc's. The dealers try and sell you pads and discs as a set. Jury's still out as to whay Jeep will do. My brother tells me pads are pretty expensive on the Jeep....
 
#605 · (Edited)
I take your point allypally, I guess the point I am trying to make is in most cases you can have a better (cheaper) relationship with an independent, where as staff turnover at dealerships is high. Yes there will be cases where your ecu may need the dealership but then again most are not up to date with the latest TSB's;)

In the end it is a personel decision, I guess I am lucky that with 30 years in the automotive industry I can service both our Jeeps for under $200.:D

I Should add that I am not a independent or have any association with one.

Cheers
 
#607 ·
It's concerning to think how many Jeeps 'numnuts' has serviced and not done the complete service. Not all owners will be on the ball like GMWK2.

TSB's I can monitor, but obviously going to an independent will need to carefully considered. But I do agree with you Allypally, shonks are everywhere. Whenever I get my work car serviced I always check the wheel nuts.

AdamT are you anywhere near Wollondilly Shire, would you like a third Jeep to service?
 
#609 ·
Suggestions please.
I travel about 14000km per year.
Due for first annual service. (I had one at six months about the time of my DPF issue).
Can I ask for a simple oil change service/TSB update and seek to have the 20,000km service in six months time when it will be closer to 20,000km?
Cheers


Sent from my iPad using JeepGarage
 
#610 ·
Suggestions please.
I travel about 14000km per year.
Due for first annual service. (I had one at six months about the time of my DPF issue).
Can I ask for a simple oil change service/TSB update and seek to have the 20,000km service in six months time when it will be closer to 20,000km?
Cheers

Sent from my iPad using JeepGarage
You can do anything. Its your car.
 
#614 ·
Have a look at your service book, it’s pretty clearly marked.
This is for all cars, distance and time intervals. Whichever comes first is when it’s to be done.
The time thing becomes vitally important for low km drivers and time related perishable items, especially those that can cause massive damage. If you have a car that has a timing belt, never ever dream of missing it for time, even if it’s not even close for distance. Rubber will break down over time, and become harder and brittle leading to breakages. For a timing belt failure, that is results in many thousands of dollars’ worth of damage.
In my Pajero, the timing belt was a real pain to get to, and mechanics hated having to do it, even though they could charge a solid amount for it. The last service I got on it before I sold it, I asked for it to be done even though I knew it was slightly early, it wasn’t a risk I cared to take. I picked it up and it wasn’t done, with a note saying it could be done next service. I was okay with it as it had their details saying that, so they became partially liable for any failure, and I was selling very soon when the GC arrived. I made sure the new owners were fully informed of this and the possible consequences of not getting it done.
 
#628 · (Edited)
Let me guess - Albion CJD?

They quoted me $740 some months ago for my 24k service. I queried it and also reminded them that they only charged me $500 for the 12k which is essentially the same, but they wouldn't budge.

I finally got a call from them yesterday stating my car is overdue for service. I came straight out and told the caller that I'd taken my business to Northstar, and paid $460 versus their ridiculous quote of $740. Funny thing is that I could feel my heart rate increase noticeably during the call. The whole saga of having to continually ring around to make sure one isn't being ripped really pisses me off.

BTW - really pleased with Northstar...

EDIT: - Sorry, to be accurate original quote was $713, not $740. Still a rip off.
 
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