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  #13  
Old 04-26-2012, 07:30 PM
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Re: Loosing Coolant

From Germany? Maybe they were trying to order a gasket for the previously superseded Mercedes diesel......
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  #14  
Old 04-26-2012, 07:37 PM
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Re: Loosing Coolant

Any competant mechanic can make a gasket from gasket paper supplied by any Repco or Bursons store, what happened to the good old days when mechanics really where mechanics not just tech heads.
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  #15  
Old 04-26-2012, 08:13 PM
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Re: Loosing Coolant

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Originally Posted by AussieWK2 View Post
Hey Glenn

Does the other forum mention which Brisbane service centre this was? No point us Brizzyites giving business to a rogue Jeep operator! Not to mention the potential damage we can avert by not using them.
Yes it does. Begins with A and ends in N. This number is QLD head office at Murrarie. They seem to get things done. (07) 3117 3717
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  #16  
Old 04-26-2012, 08:18 PM
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Re: Loosing Coolant

Baxter - you have some seriously incompetent people working for you there. The Austrian parts are for the 3ltr Mercedes Benz CRD that was sold with the previous model.
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  #17  
Old 04-26-2012, 08:35 PM
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Re: Loosing Coolant

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Originally Posted by Baxter View Post
Just back from visiting my Brisbane Service Centre and the latest is that they ordered the part on the 30th March from Chrysler Australia and Chrysler then placed an order on Germany, however it now turns out that Germany no longer supply spare parts and they now think the part will come from the USA but not sure and not sure when. They said they will call back today (yeh right) with an ETA so continue to top up coolant as required.
Baxter, please advise which dealership / service dept you are using so all others here in Brisbane give them a wide berth!
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Old 04-26-2012, 11:02 PM
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Re: Loosing Coolant

Let me guess.

ALBION JEEP ?
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  #19  
Old 04-26-2012, 11:22 PM
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Re: Loosing Coolant

Same company different address
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  #20  
Old 04-26-2012, 11:27 PM
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Re: Loosing Coolant

I have no faith in this mob ,I must have asked them half a dozen questions this morning and thier standard answer is "I don't know" .There is a very highly recommended Jeep specialist in Capalaba who I will use for services once these warranty issues are resolved.
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  #21  
Old 04-26-2012, 11:30 PM
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Re: Loosing Coolant

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Originally Posted by Baxter View Post
Same company different address
LM?
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  #22  
Old 04-27-2012, 12:23 AM
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Re: Loosing Coolant

Ok guys what's with all the cryptic answers

The purpose of these forums is for us all to compare our experiences, the good, the bad and the ugly.

Here we have the experiences of fellow GC enthusiasts who are struggling with POOR SERVICE from:

ALBION JEEP
LEO MULLER JEEP (SERVICE CENTRE IN MANSFIELD)

If these guys want our car purchasing business, they need to follow through with service business, if they don't, let's not use them.

Baxter, you are not locked in for warranty issues with the dealer who is messing you around, you can take your GC to any dealership and have your warranty issues dealt with.

Frankly I would not trust these guys who have worked you over for 6 weeks. Move on. Try Salters, they're a new Jeep dealership here in Brisbane and probably keen to woo some of us over!

I'd also be send Chrysler Australia a blow by blow of your pathetic experience thus far!
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  #23  
Old 04-27-2012, 01:28 AM
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Re: Loosing Coolant

Tell me if I'm wrong but I thought Jeep Albion and Leo Muller are the same company just operating under different names (the guys at LM Greenslopes made me think this) I have Contacted Jeep head office in Melbourne over a seperate issue and after two weeks nobody has replied to my email, i phoned head office again today and Customer Service said somebody will call me on Monday (I won't be holding my breath). The only good thing about Mansfield is they are handy,If I don't get a result in the next two weeks I will look at Salters (Albion are close to work but they are getting a bagging over on ausjeepoffroad)
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  #24  
Old 04-27-2012, 02:05 AM
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Re: Loosing Coolant

I'd be tempted to get an independant to re-cut you a new gasket rather than risking your engine....which I reckon the dealer will pin on you for not following thier strict instructions to keep close to water. As mentioned, most reputable mechanics will cut you a new gasket, IMHO (oops...sorry)..in my honest opinion..LOL
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