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  #1  
Old 12-21-2011, 01:23 AM
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Navigation System Quirks

Hello to all.

Have had our new JGC a few weeks now and loving it.

The only weekness in the package that we have found is the navigation system.

We have continuing issues where the system doesnt recognise a street, or won't recognise a street number (doesn't then give you the next closest), has an adversion to using the main road that leads to / near our house (will take us a longer, less used route) and keeps popping up with "maps in this area not verified" or words to effect, even in areas that have been there 20 to 30 years. Our old handheld TomTom didn't have any of these issues.

Are others having similar issues with JGC system?
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  #2  
Old 12-21-2011, 08:15 AM
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Re: Navigation System Quirks

Drive from Perth city to joondalup, It refuses to use the freeway.
Go on the freeway and every exit until ocean reef road it tells you to take the next exit.
Or along Alexander drive going to a friends never been there before.
It had us leave Alexander drive left then right then right then left onto Alexander drive.
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Old 12-21-2011, 09:06 AM
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Re: Navigation System Quirks

Quote:
Originally Posted by Deserthucker View Post
Drive from Perth city to joondalup, It refuses to use the freeway.
Go on the freeway and every exit until ocean reef road it tells you to take the next exit.
Or along Alexander drive going to a friends never been there before.
It had us leave Alexander drive left then right then right then left onto Alexander drive.
Probably stating the obvious but are the settings not set to avoid freeways, it is one of the options.
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Old 12-21-2011, 06:18 PM
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Re: Navigation System Quirks

Quote:
Originally Posted by Deserthucker View Post
Drive from Perth city to joondalup, It refuses to use the freeway.
Go on the freeway and every exit until ocean reef road it tells you to take the next exit.
Or along Alexander drive going to a friends never been there before.
It had us leave Alexander drive left then right then right then left onto Alexander drive.
That is a great example re Alexander drive and typical.

I'll talk to the dealer when the car goes in for it's 1,500k check in the new year to see that the vehicle has the latest maps and updates

I think that the system uses Garmin maps?
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Old 12-22-2011, 05:52 AM
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Re: Navigation System Quirks

Quote:
Originally Posted by Sege View Post
Probably stating the obvious but are the settings not set to avoid freeways, it is one of the options.
Nope.
Can only select shortest or fastest route.
But will check.
It will use the kwinana freeway going south of Perth.
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Old 12-22-2011, 06:37 AM
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Re: Navigation System Quirks

Just checked
Column 1
shortest or fastest route. Tried both
Column 2
Avoid motorways
avoid tolls
avoid ferrys
avoid and something else.
none selected.
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Old 12-23-2011, 12:16 AM
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Re: Navigation System Quirks

I wonder if a map update is available from Jeep?
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Old 12-23-2011, 12:50 AM
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Re: Navigation System Quirks

checked a month ago and it wasn't.
Chrysler AUS said any customers in warranty will get a notice when a map update comes out.
No price confirmation.
Will it be free or do we have to pay? they could not answer.

It is so out of date it should be free.
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Old 12-23-2011, 01:02 AM
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Re: Navigation System Quirks

I have been told there will be a map update and a firmware update around Feb but no further details at this stage as I have complained about the same issues. Areas that have been around for years are not supported and relatively new estates (3 - 4 years old) not showing up roads that would show up on my in car nav in my Ford. Still not sure if its going to cost but for a $3k unit they would want to bring it up to date with out charging.
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Old 12-23-2011, 01:05 AM
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Re: Navigation System Quirks

I wish they would open it up so we could load our own maps, like my 5 year old $60 nav from dick smith.
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  #11  
Old 12-23-2011, 04:41 AM
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Re: Navigation System Quirks

I think it is important that as many owners as possible whinge to the dealers to at least exert some pressure. I think that the issue is greater than just a simple map update as the system does many strange things. An example is that it will refuse to map along what is an obvious route, as if it it doesnt recognise the road. However if you drive along the road it is shown on the map?

Lets hope they can get it sorted as it really is the only deficency with this vehicle. Still love the Jeep though.
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Old 12-23-2011, 04:20 PM
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Re: Navigation System Quirks

The problem is with the Navteq maps, not the unit.
I am sure the accuracy will be improved with more recent releases.
We have hardly used the Satnav as we have only been local and the dubbo trip it worked fine.
Navteq are the new guys in the market, so the bugs are still being ironed out.
I expect we will be hit up for updates on the maps just like other car companies do.
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