Outback, they may have said the 2011 ones are not there, but were you told they could not be used for 4x4 recovery ?
This is a perfect example where car makers just like to tell the owners to suck it up and deal with it. They can no longer get away with this treatment and using the internet is the way to make them fix it.
People in NSW can go HERE
to lodge a complaint. When Jeep get 100 complaints from Fair Trading they will know they have to do something.