Go Back   Jeep Garage - Jeep Forum > Jeep Platform Discussion > Grand Cherokee - WK2 - > Export Grand Cherokee 2011+

Join Jeep Garage Today
Reply
 
Thread Tools Display Modes
 
  #37  
Old 01-23-2012, 07:37 PM
allypally's Avatar
Premium Member
My Jeep: 2012 3.0L WK2
 
Join Date: Aug 2011
Location: Wollongong, NSW
Posts: 2,182
Thanks: 24
Thanked 136 Times in 111 Posts
Rep Power: 70404
allypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond repute
Re: No tow hooks? Front Recovery Soluition help

DEFINITELY NOT HAPPY Jan
__________________

__________________
MY12 Overland CRD
Cherry Red
Saddle Interior.
Front Recovery Hook.
Reply With Quote
  #38  
Old 01-23-2012, 09:40 PM
ENFORCER's Avatar
Premium Member
My Jeep: 2014 6.4L WK2
 
Join Date: May 2011
Location: Sydney, Australia
Posts: 2,054
Thanks: 23
Thanked 100 Times in 82 Posts
Rep Power: 322159
ENFORCER has a reputation beyond reputeENFORCER has a reputation beyond reputeENFORCER has a reputation beyond reputeENFORCER has a reputation beyond reputeENFORCER has a reputation beyond reputeENFORCER has a reputation beyond reputeENFORCER has a reputation beyond reputeENFORCER has a reputation beyond reputeENFORCER has a reputation beyond reputeENFORCER has a reputation beyond reputeENFORCER has a reputation beyond repute
Re: No tow hooks? Front Recovery Soluition help

I would contact Department of Fair trading as the product is not fit for the intended purpose. Unless you were advised at time of order that there was no 4x4 compatible recovery points, then Jeep do not have a leg to stand on. You can either get compo, get a full refund or get them to make good. This could be an interesting problem for Jeep as they have to sort the problem out, then cannot just send you a letter after the fact and say tough titties. I would suggest that anyone who is affected by this problem contact their state fair trading body and lodge a formal complaint under the new ACL. I bet Jeep sort this out very fast as it will be costing them sales and if they cannot sort it out, may have a heap of used 4x4's that cannot go offroad.
__________________

__________________
Previous Ride = 2011 JGC CRD Overland
Current Ride = 2014 Silver JGC SRT with Pano, HK and Spider monkeys.
Mods = CLSTech Ribbon Mod

Best 1/4 13.4@102Mph
Reply With Quote
  #39  
Old 01-23-2012, 10:23 PM
zzkazu's Avatar
Premium Member
My Jeep: 2012 3.0L WK2
 
Join Date: Jun 2011
Location: Canberra, ACT
Posts: 417
Thanks: 6
Thanked 5 Times in 4 Posts
Rep Power: 1762
zzkazu has a reputation beyond reputezzkazu has a reputation beyond reputezzkazu has a reputation beyond reputezzkazu has a reputation beyond repute
Re: No tow hooks? Front Recovery Soluition help

I wouldn't mind throwing my hat into the ring, anyone got contact numbers?

Btw where is that statement made? Marketing Brochure?
__________________
Reply With Quote
  #40  
Old 01-23-2012, 10:25 PM
Member
 
Join Date: Sep 2011
Posts: 304
Thanks: 0
Thanked 10 Times in 9 Posts
Rep Power: 1795
frog_a_lot has a reputation beyond reputefrog_a_lot has a reputation beyond reputefrog_a_lot has a reputation beyond reputefrog_a_lot has a reputation beyond reputefrog_a_lot has a reputation beyond reputefrog_a_lot has a reputation beyond reputefrog_a_lot has a reputation beyond reputefrog_a_lot has a reputation beyond reputefrog_a_lot has a reputation beyond reputefrog_a_lot has a reputation beyond reputefrog_a_lot has a reputation beyond repute
Re: No tow hooks? Front Recovery Soluition help

Im in, make em fix it or gimme moneys.
__________________
2012 Grand Cherokee True Blue CRD :D
Reply With Quote
  #41  
Old 01-23-2012, 10:50 PM
outback's Avatar
Member
My Jeep: 2012 3.0L WK2
 
Join Date: Mar 2011
Location: Brisbane , Australia
Posts: 77
Thanks: 1
Thanked 2 Times in 2 Posts
Rep Power: 1476
outback is on a distinguished road
Re: No tow hooks? Front Recovery Soluition help

Quote:
Originally Posted by ENFORCER View Post
I would contact Department of Fair trading as the product is not fit for the intended purpose. Unless you were advised at time of order that there was no 4x4 compatible recovery points, then Jeep do not have a leg to stand on. You can either get compo, get a full refund or get them to make good. This could be an interesting problem for Jeep as they have to sort the problem out, then cannot just send you a letter after the fact and say tough titties. I would suggest that anyone who is affected by this problem contact their state fair trading body and lodge a formal complaint under the new ACL. I bet Jeep sort this out very fast as it will be costing them sales and if they cannot sort it out, may have a heap of used 4x4's that cannot go offroad.
I was told after I had placed the order and paid a deposit that the 2012 had no Recovery Hooks, Jeep could argue that I could have canceled the order but chose to continue with the sale after verbal notification of the change to the tow hooks.

I don't think I have a case.
__________________
Bright Silver
Interior Dk / Lt Frost Beige
Chrome side steps
Chrome Mesh Grill
Tow bar
Reply With Quote
  #42  
Old 01-23-2012, 11:14 PM
allypally's Avatar
Premium Member
My Jeep: 2012 3.0L WK2
 
Join Date: Aug 2011
Location: Wollongong, NSW
Posts: 2,182
Thanks: 24
Thanked 136 Times in 111 Posts
Rep Power: 70404
allypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond repute
Re: No tow hooks? Front Recovery Soluition help

Go to Jeep Aus Facebook page and add your "like" to my question re the hooks
__________________
MY12 Overland CRD
Cherry Red
Saddle Interior.
Front Recovery Hook.
Reply With Quote
  #43  
Old 01-24-2012, 04:23 AM
ENFORCER's Avatar
Premium Member
My Jeep: 2014 6.4L WK2
 
Join Date: May 2011
Location: Sydney, Australia
Posts: 2,054
Thanks: 23
Thanked 100 Times in 82 Posts
Rep Power: 322159
ENFORCER has a reputation beyond reputeENFORCER has a reputation beyond reputeENFORCER has a reputation beyond reputeENFORCER has a reputation beyond reputeENFORCER has a reputation beyond reputeENFORCER has a reputation beyond reputeENFORCER has a reputation beyond reputeENFORCER has a reputation beyond reputeENFORCER has a reputation beyond reputeENFORCER has a reputation beyond reputeENFORCER has a reputation beyond repute
Re: No tow hooks? Front Recovery Soluition help

Outback, they may have said the 2011 ones are not there, but were you told they could not be used for 4x4 recovery ?
This is a perfect example where car makers just like to tell the owners to suck it up and deal with it. They can no longer get away with this treatment and using the internet is the way to make them fix it.
People in NSW can go HERE to lodge a complaint. When Jeep get 100 complaints from Fair Trading they will know they have to do something.
__________________
Previous Ride = 2011 JGC CRD Overland
Current Ride = 2014 Silver JGC SRT with Pano, HK and Spider monkeys.
Mods = CLSTech Ribbon Mod

Best 1/4 13.4@102Mph
Reply With Quote
  #44  
Old 01-24-2012, 04:25 AM
Member
My Jeep: 2012 3.0L WK2
 
Join Date: Jul 2011
Location: WA
Posts: 9
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 1287
Riccardi is on a distinguished road
Re: No tow hooks? Front Recovery Soluition help

Quote:
Originally Posted by allypally View Post
Go to Jeep Aus Facebook page and add your "like" to my question re the hooks
Couldn't find the question. Can you provide a link?
__________________
Reply With Quote
  #45  
Old 01-24-2012, 04:27 AM
Member
My Jeep: 2012 3.0L WK2
 
Join Date: Jul 2011
Location: WA
Posts: 9
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 1287
Riccardi is on a distinguished road
Re: No tow hooks? Front Recovery Soluition help

Has anyone also noticed that the Offroad pack originally listed with All Terrain tyres now provides All Season? Another offroad performance windback.
__________________
Reply With Quote
  #46  
Old 01-24-2012, 04:41 AM
allypally's Avatar
Premium Member
My Jeep: 2012 3.0L WK2
 
Join Date: Aug 2011
Location: Wollongong, NSW
Posts: 2,182
Thanks: 24
Thanked 136 Times in 111 Posts
Rep Power: 70404
allypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond reputeallypally has a reputation beyond repute
Re: No tow hooks? Front Recovery Soluition help

Quote:
Originally Posted by Riccardi View Post
Couldn't find the question. Can you provide a link?
http://www.facebook.com/home.php?ref.../jeepaustralia
__________________
MY12 Overland CRD
Cherry Red
Saddle Interior.
Front Recovery Hook.
Reply With Quote
  #47  
Old 01-24-2012, 05:20 AM
outback's Avatar
Member
My Jeep: 2012 3.0L WK2
 
Join Date: Mar 2011
Location: Brisbane , Australia
Posts: 77
Thanks: 1
Thanked 2 Times in 2 Posts
Rep Power: 1476
outback is on a distinguished road
Re: No tow hooks? Front Recovery Soluition help

Quote:
Originally Posted by allypally View Post
Go to Jeep Aus Facebook page and add your "like" to my question re the hooks
Added my rant on jeeps facebook
__________________
Bright Silver
Interior Dk / Lt Frost Beige
Chrome side steps
Chrome Mesh Grill
Tow bar
Reply With Quote
  #48  
Old 01-24-2012, 05:57 AM
ENFORCER's Avatar
Premium Member
My Jeep: 2014 6.4L WK2
 
Join Date: May 2011
Location: Sydney, Australia
Posts: 2,054
Thanks: 23
Thanked 100 Times in 82 Posts
Rep Power: 322159
ENFORCER has a reputation beyond reputeENFORCER has a reputation beyond reputeENFORCER has a reputation beyond reputeENFORCER has a reputation beyond reputeENFORCER has a reputation beyond reputeENFORCER has a reputation beyond reputeENFORCER has a reputation beyond reputeENFORCER has a reputation beyond reputeENFORCER has a reputation beyond reputeENFORCER has a reputation beyond reputeENFORCER has a reputation beyond repute
Re: No tow hooks? Front Recovery Soluition help

me2
__________________

__________________
Previous Ride = 2011 JGC CRD Overland
Current Ride = 2014 Silver JGC SRT with Pano, HK and Spider monkeys.
Mods = CLSTech Ribbon Mod

Best 1/4 13.4@102Mph
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
2012 Model Overland Front Recovery hooks Sege Export Grand Cherokee 2011+ 27 12-04-2011 11:55 PM
Front tow hooks jp467 Grand Cherokee - WK2 - 21 11-22-2011 04:11 AM
Front tow/recovery eyes brit Grand Cherokee - WK2 - 3 04-29-2011 08:36 PM
Tow hooks and hitch recovery... madmtnbiker@gmail.com Grand Cherokee - WK 1 12-06-2009 11:48 AM

Powered by vBadvanced CMPS v3.2.3

All times are GMT -5. The time now is 01:04 PM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
Copyright 2012 - JeepGarage.Org
The Jeep Grand Cherokee Owners Community

JeepGarage.org is in no way associated with or endorsed by Chrysler Group LLC.